App comparison

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CommBox Logo

CommBox

Cloud-based contact center and customer service solution

(2)

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CommBox Alternatives & Competitors

Top 7 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Helpshift logo
3.9
(29)

Digital customer service platform and ticketing system

Features

Total

Helpshift logo
CommBox logo

39

82

50

features in common

39

features in common

Helpshift logo

Helpshift user ratings

Functionality

3.8
(29)

Top features

  • Third-Party Integrations

    5.0

  • Surveys & Feedback

    5.0

  • Support Ticket Management

    5.0

CommBox logo

CommBox user ratings

Functionality

Unique features

  • Support Ticket Management

    1.0

  • Call Logging

    N/A

  • Outbound Call Center

    N/A

Pricing

Value for money

Helpshift logo
3.8

What users say about Helpshift's value for money

We've had good customer support and their custom pricing, although more expensive than other solutions, is worth it. The ease of use and integration in-app and with push notifications is excellent.
Easy to plug into your app, and I like that it’s supporting attach screenshots which are very important for CRM.
User.com logo
4.6
(36)

The engine of growth. An all in one solution for user data.

Features

Total

User.com logo
CommBox logo

40

181

50

features in common

40

features in common

User.com logo

User.com user ratings

Functionality

4.4
(36)

Top features

  • Lead Management

    5.0

  • Calendar/Reminder System

    5.0

  • Email Marketing

    5.0

CommBox logo

CommBox user ratings

Functionality

Unique features

  • Support Ticket Management

    1.0

  • Call Routing

    N/A

  • Workflow Configuration

    N/A

Pricing

Value for money

User.com logo
4.6

What users say about User.com's value for money

I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use.
I really liked how fresh and inviting their design is. Their onboarding experience is very nice and set you up to start taking advantage of the platform rather quickly.