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Channels
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Channels - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Channels overview
What is Channels?
Channels is the only app you need to power up your customer service! Thanks to integrations with platforms such as Shopify, Magento, and Pipedrive, Channels will show you crucial customer details right when they call you. So you can get straight to the point of the conversation and put an end to the interview-like customer support phone calls! Besides that, Channels lets you build an IVR system and comes with useful features such as International Phone Numbers, Call Recordings, and a Mobile App.
Channels’s user interface
Channels reviews
Overall rating
4.8
/5
36
Positive reviews
84
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.84/10
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Channels's key features
Most critical features, based on insights from Channels users:
All Channels features
Features rating:
Channels alternatives
Channels
Starting from
No pricing info
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Channels pricing
Value for money rating:
Starting from
No pricing info
User opinions about Channels price and value
Value for money rating:
Channels integrations (7)
Top integrations
Channels support options
Typical customers
Platforms supported
Support options
Training options