Channels Reviews - Pros & Cons, Ratings & more

Bitrix24

LiveAgent

ULTATEL Cloud Business Phone System

The only app you need to power up your customer service! Designed to help your business grow and keep your customers satisfied.

Channels

Android

Web-based

iPhone

People Business Partner

The support for this app is outstanding and they are very quick to help and assist. Easy way to manage sales and ensure you don't lose out on the quality of the calls.

Good app , excellent support team and good value for service with money. It needs sometime and will be easy to use.

Freelance Language Teacher

Think this is the perfect app for those in search for a simple, pay-as-you go telesales app. Great interface, good call quality and cheap rates.

Owner, Managing Director

The platform is easy to administer, the sound quality is very good and the features and functionalities, although a work in progress, are getting richer by the month.

Analista sénior

It is a fairly easy to use application and as you get involved with it your knowledge increases and so your speed when working on it, has a very good sound quality.

National Account Manager 

It's helped cheapen our operation, increase the quality of our calls, and create powerful reports of any kind.

Head of Client Services

I think it would also be a great feature to be able to manually dial in numbers too, cover off all bases. The ability to integrate with other software is also a plus.

Sales, Marketing and Deployment Manager

CrazyCall API helped me in syncing gathered information to my CRM systems and automatically transfer there info about every won deal.

Founder & CEO

I found it difficult to extract data in the exact format I needed.

Strategic Business Development Director

Crazy call is the trustyworthy software. Interface and reports are more than sufficient.

We have been using Crazy Call for some months now in a highly integrated setup with marketing automation suites (Selligent, IBM Campaign).

Customer Service Manager

The team had a difficulty with the setup for a while, but after contacting the support team, it was then easily setup. No more further disadvantages faced while using CrazyCall.

We are using CrazyCall for more than a year now for our call center focusing on outbound campaigns (telesales & surveys). The experience was very positive from the pre-sales part, and it got even better after we got on board. Any issue or question is addressed in a very easy and efficient manner by the support team.
The platform is easy to administer, the sound quality is very good and the features and functionalities, although a work in progress, are getting richer by the month. On top of that, the support team has proven it is striving to accommodate off-the-shelf feature-related requests.
If you are focused on outbound and are looking for a cloud-based, sound solution, I would definitely consider CrazyCall. Keep up the good work guys

Exceptional Customer Service, Very Efficient Tool for Outbound Projects. Needs inbound to become absolutely top-notch

I had pleasure to work with Crazy Call for over one year. Application is fast growing giving the users all functions that they need and are wondering about. Every part of application looks like it's designed with cautious about functionality so every function you'll find will help you to make cold-calling, monitor it, couch your team and measure their performance.

CrazyCall API helped me in syncing gathered information to my CRM systems and automatically transfer there info about every won deal.

CrazyCall support is taking very good care about customers so every ticket is fixed in blazing time with highest customer service rate.

I would never change this soft for any else.



Best inteligent for yours call center

CrazyCall does have good customer support and you can always reach someone when you need assistance. We were looking to use the software to do follow up calls and the ability to add in scripts for callers is a nice feature although ultimately not something we used. I think it would also be a great feature to be able to manually dial in numbers too, cover off all bases. The ability to integrate with other software is also a plus.

Well Price but a Little Clunky to Use

Thanks for the review Holly! 

There is the option to call manually with our call widget (it's an extension for Chrome). It has an option to click to call when you are on a webpage or you can simply provide a number manually. We also have a mobile app (it's still in beta, but you can easily download and use it) where you can call manually directly from your mobile phone. If you'd like to test it again just let me know 

P.S. Our support says Hi! 

We are able to keep a full pipeline thanks to them. 

Great tool for sales teams

Thanks Iliana, it's awesome to hear we can help you :) 

A program that teaches you to have a better business

Thanks for great review, Pablo! We are happy you found our software so useful! 

Good sound quality

Hi Karla, 
thanks for sharing your opinion! :) We're super happy to see how beneficial CrazyCall has been for your business. 

Very productive

Fabricio,
thanks for the great review! It's always a please to hear such kind words and we are really happy you find our solution so useful! 



Think this is the perfect app for those in search for a simple, pay-as-you go telesales app. Great interface, good call quality and cheap rates. Their support is outstanding.

Great budget friendly app for telesales campaigns

We have been using Crazy Call for some months now in a highly integrated setup with marketing automation suites (Selligent, IBM Campaign). We cannot love it more for flexibility and very precisie reporting. Every single stage can be monitored and trigger activities in other channels. Very useful when you try to carve ****-channel experience. 

Great for highly integrated setups

Crazy call is the trustyworthy software. Interface and reports are more than sufficient. Support is responsive and dependable. I cannot imagine our sales process without it. 

Top Notch Software

Records Your Important Conversations In Case You Forget

Thanks for sharing your thoughs! We're really happy we can help with your day-to-day work :) 

An extremely easy to use program that we can access from any browser, a wonderful feature. 

Easy and Simple to use

Thank you for the review! It keeps us motivated. Our support team says hi! :)

Making calls through CrazyCall

Best ROI on Calls

Easy to use and communicate with teams!

Easy of use and very effective

Thanks for the awesome review! 

P.S. Our support team says Hi! :) 

I am a supervisor in a personal care home and multitask is my middle name! I'd either write messages on my hand if I had a pen handy, or I'd try like crazy to remember exactly which resident just received a call that their loved one was coming in to see them because I was in the middle of half a dozen other things! Not an issue with this software! I've been so much more organized and no calls forgotten or subjects missed.

Definitely works better than I expected!

Hi Joy,

I'm really happy you enjoy our software so much! Such reviews keeps us going :)


Intuitive software and great support!

Thanks for the review! I'm really happy to hear you like our software. It really keeps us going!

Great choice for a sales team

Crazycall review

CrazyCall really excels at automating the calling process and providing and easy to use interface for the callers to use. The UI is very intuitive and makes it easy to set up and run campaigns.

Powerful Calling App

Great benefit of CrazyCall is its simplicity. Once you’ve get to know this app (which also isn’t hard at all) you won’t even think about switching to something different. Since we’ve started using CrazyCall our agents experience improved, it’s quicker and simpler than it’s ever been. More, our performance is actually higher! 

I would honestly recommend this app, it’s good for you ;) 

Channels Reviews (2025)

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Pros and cons

36 reviews