App comparison
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Daktela
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Call Centre Software for all Business
Daktela Alternatives & Competitors (2026)
Top 5 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.3
Value for money
Starting price
0.6
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.9
Value for money
Starting price
0.6
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.3
Value for money
Starting price
0.7
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.9
Value for money
Starting price
0.8
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
0.2
Value for money
Starting price
0.4
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
0.8
Value for money
Starting price
0.6
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
0.7
Value for money
Starting price
0.8
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management platform to adopt digital changes
0.5
Value for money
No pricing info
Starting price
0.5
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Customizable Templates
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
1.0
Value for money
No pricing info
Starting price
1.1
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Power Better Meetings
0.7
Value for money
Starting price
0.6
Functionality
Playback Controls
5/5
Collaboration Tools
5/5
Subtitles/Closed Captions
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
World's 1st FaaS
Value for money
No pricing info
Starting price
Functionality
Customer Database
5/5
Chat/Messaging
5/5
Support Ticket Management
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Generative conversational AI for the enterprise.
Value for money
No pricing info
Starting price
Functionality
Machine Learning
N/A
Natural Language Processing
N/A
Generative AI
N/A
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement platform for local business owners
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Review Request
5/5
Real-Time Monitoring
5/5
SMS Reminders
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CCM software for enhanced customer experience
0.3
Value for money
Starting price
0.3
Functionality
Template Management
5/5
Social Media Integration
5/5
SMS Messaging
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
0.4
Value for money
Starting price
0.3
Functionality
Predictive Dialer
5/5
Customer Database
5/5
Call Transfer
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Communication Solution
Value for money
No pricing info
Starting price
Functionality
Unified Communications
N/A
Outbound Reporting
N/A
By-Extension Reporting
N/A
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All sort of organizations from small to enterprise-level
0.1
Value for money
Starting price
Functionality
Support Ticket Management
5/5
Multi-Channel Communication
5/5
Alerts/Escalation
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Help Desk Solution for Microsoft Office 365, Teams and SP
Value for money
No pricing info
Starting price
Functionality
Workflow Management
5/5
Surveys & Feedback
5/5
Secure Data Storage
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Virtual Phone Numbers and Real Numbers all on ONE device!
0.3
Value for money
Starting price
0.5
Functionality
Automated Attendant
5/5
Computer Telephony Integration
5/5
Call Monitoring
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk system with AI
Value for money
Starting price
0.2
Functionality
Self Service Portal
5/5
Real-Time Notifications
5/5
Automated Routing
5/5
Top Features
Automatic Call Distribution
5/5
Computer Telephony Integration
5/5
Call Recording
5/5