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Daktela
5
1
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Call Centre Software for all Business
Last updated: March 2026
Daktela Alternatives & Competitors (2026)
Top 2 free alternatives
0.3
Value for money
Starting price
0.4
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
AI Copilot
N/A
0.8
Value for money
Starting price
0.7
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
AI Copilot
N/A
0.8
Value for money
Starting price
0.6
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
Auto-Dialer
N/A
0.5
Value for money
Starting price
0.5
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
Auto-Dialer
N/A
0.9
Value for money
Starting price
0.8
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
API
N/A
0.9
Value for money
Starting price
0.9
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
Automatic Call Distribution
N/A
0.3
Value for money
Starting price
0.3
Functionality
Activity Dashboard
5/5
Alerts/Escalation
5/5
API
4.7/5
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
Activity Tracking
N/A
0.9
Value for money
Starting price
0.7
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
API
N/A
0.4
Value for money
Starting price
0.3
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
API
5/5
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
AI Copilot
N/A
0.2
Value for money
Starting price
0.4
Functionality
Activity Dashboard
5/5
Automated Routing
5/5
Automatic Call Distribution
4.9/5
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
Activity Tracking
N/A
0.8
Value for money
Starting price
1.1
Functionality
Automated Routing
5/5
Access Controls/Permissions
N/A
Alerts/Notifications
N/A
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
Activity Dashboard
N/A
0.3
Value for money
No pricing info
Starting price
0.5
Functionality
Activity Tracking
5/5
AI Copilot
5/5
Alerts/Escalation
3.9/5
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
Auto-Dialer
N/A
5.0
Value for money
No pricing info
Starting price
5.0
Functionality
Agent Interface
N/A
Alerts/Notifications
N/A
Assignment Management
N/A
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
AI Copilot
N/A
1.1
Value for money
Starting price
1.0
Functionality
Agent Interface
N/A
Alerts/Notifications
N/A
Answering Machine Detection
N/A
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
Automatic Call Distribution
N/A
0.6
Value for money
Starting price
0.7
Functionality
Activity Tracking
5/5
Access Controls/Permissions
N/A
Agent Interface
N/A
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
Automatic Call Distribution
N/A
0.3
Value for money
Starting price
0.3
Functionality
Audio Capture
5/5
Auto-Dialer
5/5
Alerts/Escalation
4.7/5
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
AI Copilot
N/A
0.3
Value for money
Starting price
0.4
Functionality
Alerts/Escalation
5/5
Agent Interface
N/A
AI Summarization
N/A
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
AI Copilot
N/A
0.2
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Auto-Dialer
5/5
Agent Interface
N/A
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
Activity Tracking
N/A
Value for money
Starting price
0.5
Functionality
Access Controls/Permissions
N/A
Alerts/Notifications
N/A
Automated Routing
N/A
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
Auto-Dialer
N/A
1.0
Value for money
Starting price
0.9
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.7/5
Top Features
Automatic Call Distribution
5/5
Alerts/Escalation
3/5
AI Copilot
N/A