App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Dixa
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational Customer Service Software
Dixa Alternatives & Competitors (2026)

Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software


0.2
Value for money
Starting price
0.4
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5

Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels


Value for money
Starting price
0.5
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5

BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software


0.5
Value for money
Starting price
0.5
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5

Smartsheet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online work execution platform for businesses of all sizes


0.2
Value for money
Starting price
0.4
Functionality
SSL Security
5/5
Payroll Management
5/5
Multi-board
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5

Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software


0.1
Value for money
Starting price
0.5
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5

Birdview
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing multiple projects, tasks, and teams


0.2
Value for money
Starting price
0.4
Functionality
Status Tracking
5/5
Deadline Management
5/5
Visual Workflow Management
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5

Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software


0.2
Value for money
Starting price
0.4
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5

Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts


0.5
Value for money
Starting price
0.4
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5

Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software


0.1
Value for money
Starting price
0.3
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5

Deel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
End-to-end global workforce platform.


0.5
Value for money
Starting price
0.9
Functionality
Employee Scheduling
5/5
Employee Self Service
5/5
Employee Engagement
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5

Zoho WorkDrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Secure shared workspace & file sharing solution for teams


0.3
Value for money
Starting price
0.6
Functionality
Data Synchronization
5/5
SSL Security
5/5
Role-Based Permissions
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5

Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection


Value for money
Starting price
0.6
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Text Fields
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5


0.4
Value for money
Starting price
0.6
Functionality
Mobile Access
5/5
Scheduling
5/5
Collaboration Tools
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5


0.4
Value for money
Starting price
0.4
Functionality
Data Synchronization
5/5
Forms Automation
5/5
Campaign Planning
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5


0.3
Value for money
Starting price
0.6
Functionality
Rewards Management
5/5
Loyalty Program
5/5
Reporting/Analytics
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5


0.4
Value for money
Starting price
0.7
Functionality
Process/Workflow Automation
5/5
Alerts/Notifications
5/5
Survey/Poll Management
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5


Value for money
Starting price
0.4
Functionality
Callback Scheduling
5/5
Queue Management
4.9/5
IVR
4.8/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5


0.2
Value for money
Starting price
0.4
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5


0.6
Value for money
Starting price
0.9
Functionality
Provider Management
5/5
Sick Leave Tracking
5/5
COBRA Administration
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5


0.2
Value for money
Starting price
0.5
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5
