App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Dixa Logo

Conversational Customer Service Software

Dixa Alternatives & Competitors

Filter results

Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Zendesk Suite logo

Service-first CRM company that builds support & sales tools

visit website

Features

Total

Zendesk Suite logo
Dixa logo

73

179

87

features in common

73

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(4K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Dixa logo

Dixa user ratings

Functionality

3.9
(20)

Top features

  • Queue Management

    5.0

  • Multi-Channel Communication

    5.0

  • IVR

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2
Dixa logo
4.2

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
NICE CXone logo

Cloud Contact Center Software

Features

Total

NICE CXone logo
Dixa logo

64

122

87

features in common

64

features in common

NICE CXone logo

NICE CXone user ratings

Functionality

4.1
(580)

Top features

  • For Call Centers

    5.0

  • CRM

    5.0

  • Activity Tracking

    5.0

Dixa logo

Dixa user ratings

Functionality

3.9
(20)

Top features

  • Queue Management

    5.0

  • Multi-Channel Communication

    5.0

  • IVR

    5.0

Pricing

Starting from

$71/month

Value for money

NICE CXone logo
4.0

0.2

Dixa logo
4.2

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.
The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.
Genesys Cloud CX logo

Software for faster, smarter, personal experiences

Features

Total

Genesys Cloud CX logo
Dixa logo

75

150

87

features in common

75

features in common

Genesys Cloud CX logo

Genesys Cloud CX user ratings

Functionality

4.2
(241)

Top features

  • Third-Party Integrations

    5.0

  • Live Chat

    5.0

  • Proactive Chat

    5.0

Dixa logo

Dixa user ratings

Functionality

3.9
(20)

Top features

  • Queue Management

    5.0

  • Multi-Channel Communication

    5.0

  • IVR

    5.0

Pricing

Starting from

$75/month

Value for money

Genesys Cloud CX logo
4.1

0.1

Dixa logo
4.2

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.
As in our Customer Service Center the biggest volume of users are the agents, the ease of use and friendly interface are one of the most important things for us.
UJET logo

Customer interaction & support platform with CRM integration

Features

Total

UJET logo
Dixa logo

42

66

87

features in common

42

features in common

UJET logo

UJET user ratings

Functionality

4.6
(140)

Top features

  • Call Monitoring

    5.0

  • Call Recording

    5.0

  • Support Ticket Management

    5.0

Dixa logo

Dixa user ratings

Functionality

3.9
(20)

Top features

  • Queue Management

    5.0

  • Multi-Channel Communication

    5.0

  • IVR

    5.0

Pricing

Starting from

$80/year

Value for money

UJET logo
4.8

0.6

Dixa logo
4.2

What users say about UJET's value for money

Overall, it is great working with UJET to ensure our customers are satisfied. They seem to care about the service that they provide and I am happy to help them with that.
Can be inconvenient if user is replying to something from the previous shift on another tab and receives a missed call as a result. Lack of consistency in countdown when receiving a call.
Zoho Desk logo

Superior customer service. Lasting experiences.

visit website

Features

Total

Zoho Desk logo
Dixa logo

75

158

87

features in common

75

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Online Forums

    5.0

Dixa logo

Dixa user ratings

Functionality

3.9
(20)

Top features

  • Queue Management

    5.0

  • Multi-Channel Communication

    5.0

  • IVR

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.3

Dixa logo
4.2

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.