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EV Service Manager Logo

IT service management solution for businesses of all sizes

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EV Service Manager - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

EV Service Manager overview

What is EV Service Manager?

EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting.

EV Service Manager comes with a graphical process designer that enables coordinators to configure business rules, schedule tasks, and streamline multiple operations among team members. With the asset management module, users can track procurement, monitor inventory and stock consumption, as well as manage licenses and expiration dates associated with entities. Plus, managers can use the project management features to assign incoming tickets to agents and track the progress of ongoing tasks.

The API sets offered by EV Service Manager lets users integrate the system with multiple third-party platforms, such as Bomgar, Solarwinds, Trello, WordPress, Salesforce, Slack, Skype, Oracle, Splunk, and more. The self-service portal enables end users to submit issues, search the knowledge base, and connect with support teams. The solution also helps administrators monitor service level agreements and perform root cause analyses to identify and resolve incidents.

Starting price

999flat rate /
per year

Alternatives

with better value for money

EV Service Manager’s user interface

Ease of use rating:

EV Service Manager reviews

Overall rating

3.4

/5

14

Positive reviews

57

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.15/10
Rating distribution

5

4

3

2

1

1

7

3

3

0

Pros
“I love the fact that unlike some other offerings, you do not have to be a programmer to accomplish deep customization.”
JH

Jesslyn H.

Sr Business Analyst

“The asset management module is also pretty good to have an idea of who's using what machines with a simple "probe" installed.”

Verified reviewer

Anonymity request

“I would say its been a good experience but we need to get some better Administrator than what we started with to make our internal experience a lot better.”
JS

Jay S.

IT Project Manager

Cons
“This hurt us as an organization, as people were discourage to use it.”
Verified reviewer profile picture

Michael W.

It Support Manager

“There are a lot of things to configure and arrange in the software, so it can be overwhelming and confusing at times. They advertise "codeless", but to be a power user, you need to know some SQL.”
CC

Chris C.

Assistant Director of IT

“Normally I use the change request, service, incident, and problem management modules regularly. It allows the teams to manage their daily work in one place, without the need of more applications.”

Verified reviewer

Anonymity request

Who uses EV Service Manager?

Based on 14 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Higher Education
Chemicals
Computer Software
Financial Services
Others

Use cases

Help Desk
IT Asset Management
IT Service
ITSM
Issue Tracking

EV Service Manager's key features

Most critical features, based on insights from EV Service Manager users:

Support ticket management
Service level agreement (sla) management
Self service portal
Incident management
Activity dashboard
Asset tracking

All EV Service Manager features

Features rating:

Reporting/Analytics
Release management
Inventory management
Configuration management
Change management
Knowledge base management
Alerts/Escalation
Task management
Supplier management
Service catalog
API
Project management
Procurement management
Problem management
Maintenance management
Knowledge management
Asset lifecycle management
IT reporting
IT asset tracking
Audit management
Drag & drop
Data visualization
Dashboard
Cost tracking
Contract/License management
Availability management
Client portal
Capacity management

EV Service Manager alternatives

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Per year

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InvGate Service Management logo
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17

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Free trial
Free version
Ease of Use
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EV Service Manager pricing

Value for money rating:

Starting from

999

Per year

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about EV Service Manager price and value

Value for money rating:

To see what individual users think of EV Service Manager's price and value, check out the review snippets below.

“I love the fact that unlike some other offerings, you do not have to be a programmer to accomplish deep customization.”
JH

Jesslyn H.

Sr Business Analyst

“The asset management module is also pretty good to have an idea of who's using what machines with a simple "probe" installed.”

Verified reviewer

Anonymity request

EV Service Manager integrations (6)

EV Service Manager support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

In Person
Documentation
Live Online
Videos
Webinars

EV Service Manager FAQs

Q. What type of pricing plans does EV Service Manager offer?

EV Service Manager has the following pricing plans:
Starting from: $999.00/year
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of EV Service Manager?

EV Service Manager has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does EV Service Manager support?

EV Service Manager supports the following languages:
French, English, Spanish, German, Italian, Portuguese


Q. Does EV Service Manager support mobile devices?

EV Service Manager supports the following devices:
Android, iPad, iPhone


Q. Does EV Service Manager offer an API?

Yes, EV Service Manager has an API available for use.


Q. What other apps does EV Service Manager integrate with?

EV Service Manager integrates with the following applications:
Zapier, Trello, Flow, WordPress, Slack, Microsoft Power Automate


Q. What level of support does EV Service Manager offer?

EV Service Manager offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

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