App comparison
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Omnis
Contact center solution for customer engagement
Last updated: November 2026
Omnis Alternatives & Competitors (2026)
DialedIn CCaaS
Cloud-based contact center solution to streamline operations
Value for money
Starting price
Functionality
Agent Interface
5/5
Auto-Dialer
4.8/5
Activity Dashboard
4.7/5
Top Features
Automatic Call Distribution
N/A
Blended Call Center
N/A
Call Center Management
N/A
LiveAgent
AI help desk for email, chat and calls from $15 per agent
Value for money
Starting price
Functionality
Alerts/Escalation
4.6/5
Activity Dashboard
4.6/5
Access Controls/Permissions
4.5/5
Top Features
Agent Interface
N/A
Auto-Dialer
N/A
Automatic Call Distribution
N/A
Ringover
100% cloud phone for startups and SMEs
Value for money
Starting price
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Alerts/Escalation
N/A
Automatic Call Distribution
N/A
Blended Call Center
N/A
3CX
Web & mobile-based (Android, iOS) communications system.
Value for money
Starting price
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Agent Interface
N/A
Auto-Dialer
N/A
Automatic Call Distribution
N/A
Zendesk Suite
AI powered customer service across all channels
Value for money
Starting price
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Agent Interface
N/A
Auto-Dialer
N/A
Automatic Call Distribution
N/A
JustCall
Cloud-based AI communication platform for sales teams
Value for money
Starting price
Functionality
Access Controls/Permissions
5/5
API
4.3/5
2-Way Messaging
4.3/5
Top Features
Agent Interface
N/A
Automatic Call Distribution
N/A
Blended Call Center
N/A
Aircall
Cloud-based phone & AI comms for SMB & mid-market
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.8/5
Top Features
Agent Interface
N/A
Alerts/Escalation
N/A
Automatic Call Distribution
N/A
Value for money
Starting price
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Alerts/Notifications
4.7/5
Top Features
Auto-Dialer
N/A
Automatic Call Distribution
N/A
Blended Call Center
N/A
Value for money
Starting price
Functionality
Agent Interface
4.6/5
Auto-Dialer
4.5/5
Automatic Call Distribution
4.5/5
Top Features
Alerts/Escalation
N/A
Blended Call Center
N/A
Call Center Management
N/A
Value for money
Starting price
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Agent Interface
N/A
Automatic Call Distribution
N/A
Blended Call Center
N/A
Value for money
Starting price
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Automatic Call Distribution
N/A
Blended Call Center
N/A
Call Center Management
N/A
Value for money
Starting price
Functionality
API
5/5
Automated Routing
4.7/5
Auto-Dialer
4.5/5
Top Features
Alerts/Escalation
N/A
Automatic Call Distribution
N/A
Blended Call Center
N/A
Value for money
Starting price
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
API
N/A
Auto-Dialer
N/A
Automatic Call Distribution
N/A
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
Automatic Call Distribution
4.8/5
Top Features
Blended Call Center
N/A
Call Center Management
N/A
Call Logging
N/A
Value for money
Starting price
Functionality
2-Way Messaging
5/5
Agent Interface
5/5
Alerts/Notifications
4.8/5
Top Features
Alerts/Escalation
N/A
Auto-Dialer
N/A
Automatic Call Distribution
N/A
Value for money
Starting price
Functionality
Auto-Dialer
4.9/5
Automated Routing
4.7/5
Automatic Call Distribution
4.6/5
Top Features
Agent Interface
N/A
Alerts/Escalation
N/A
Call Center Management
N/A
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
AI Summarization
5/5
Top Features
Automatic Call Distribution
N/A
Blended Call Center
N/A
Call Center Management
N/A
Value for money
No pricing info
Starting price
Functionality
API
5/5
Call Center Management
4.8/5
Automatic Call Distribution
4.7/5
Top Features
Agent Interface
N/A
Alerts/Escalation
N/A
Auto-Dialer
N/A
Value for money
Starting price
Functionality
Alerts/Notifications
4.7/5
Automated Routing
4.6/5
Activity Tracking
4.5/5
Top Features
Blended Call Center
N/A
Call Center Management
N/A
Call Logging
N/A
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
API
5/5
Top Features
Agent Interface
N/A
Blended Call Center
N/A
Call Center Management
N/A