Grab Your Reviews Reviews

Using the services for more than 6 months, the Best part is, I always found the customer service up to date. They always respond in 24 hours or less. Was having minor technical issues but [sensitive content hidden] was always there until we solve the problem. Keep it up.

Nothing special. Most of the features are up to the standard.

Thank you, Syed Sami, for your fantastic review of our review management software! We're thrilled to hear that you've been using our services for over 6 months and find our customer service up to date and responsive. We're also glad to hear that our features are up to standard and provide good value for money. Thank you for choosing our software and for taking the time to leave a review. We appreciate your business and look forward to continuing to provide you with excellent service.

The agency features of upper tier licenses allows me to manage the brands and reviews of many clients within a single program. Integrations to websites and social media sites was straightforward. The ability to select whether to show all reviews or just those that match specific rating criteria make the product a better marketing tool.

I've been using the product for about 7 months, and the one website widget I'd love to use (the "Slider" widget) is still showing as "Coming Soon". It's long overdue. Other than that, the only "filter" that doesn't seem to work for me is the request to ignore reviews that do not contain user comments. I personally don't put much stock in star-only reviews, and really want to see the customer comments. Despite requesting that only reviews with comments are displayed, I end up seeing reviews that do not contain comments.

It was easy to set up and pretty easy to use

The company/ customer support is pretty awful and they call you multiple times a day to try and sell more products, I had to start blocking numbers. The system overall is pretty dated feeling and seems like something you would build out in school.

Hi Tyler, Thanks for your feedback. We apologize for any inconvenience that caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention!

Grab your reviews helped us automate a tedious task and free up our small team for other tasks. reviews are a must for online reputation and ranking and prompting customers and getting ahead of potential issues is a must for any growing business. ive tried a few other providers and GYR so far is the best .

had one mishap where it spammed a customer 300 times yikes....... but only once

The ease of use of Grab Your Reviews is amazing. It collects all of your reviews in one place so you can easily respond. You can easily have that social proof as well with social sharing or implementing the reviews you want on your website. Great product that saves tons of time. It put my review management on autopilot.

I haven't really found any cons yet. I have been using this for almost 6 months and use it everyday. It saves me time and makes me look good in the process.

Facilitates all of our property managers' access to and ability to respond to reviews. The dashboard is also useful for keeping track of all the reviews we receive across all platforms. The alert system is extremely useful when you want to respond promptly to negative reviews.

We have had no problems with the service.

I like the ease of it. The ability to copy and paste is good, but an end user needs to have more than one option tailored for each site they are leaving a review on.

I do not like that the URL is not specific to the platform. I've had several get flagged on Yelp or Zillow and some do not appear even though they were entered. It's almost like each platform requires it's own URL vs one generic for all the platforms. Some of my reviews left using this platform never appear on the end platform

Thank you for your review of our review management software, Francine! We're pleased to hear that you find our platform easy to use. Regarding your feedback, we're working on providing more tailored URL options for each review platform. We're sorry to hear that some of your reviews haven't appeared on the end platform, and we're happy to investigate and help resolve any issues you may be experiencing. We appreciate your feedback and look forward to improving our platform to better meet your needs.

Aggregating so many review sources in one place with minimal effort.

The learning curve to make some customization and tweaks could be better.

I really liked the negative feedback capturing. It allows me to work on the feedback before it goes live, and I have improved feedback due to that.

The software is amazing, and I didn't found any cons as such. However, I would suggest adding more widgets to be placed on 3rd party application.

I love that its so easy to share my reviews on my website. You have to get people to your website and reviews are an easy way.

I can't think of features that are missing at this time.

Kicker, thank you for your excellent review! We're delighted to hear that you find Grab Your Reviews to be user-friendly and beneficial for sharing reviews on your website. It's amazing to learn that you found our pricing to be the most affordable alternative. We appreciate your selection of Grab Your Reviews!

Easy to use for both our clients and me

Some of the services do not connect, such as yell.com

Ease of implementation and after sales support

less customization option in teams of widgets

Thank you, Ankur, for your review and for choosing our product! We're glad you found our software easy to use and our support team helpful. We appreciate your feedback on the customization options and will take it into consideration for future updates.

Customers now actually give me reviews that are displayed on my website. My Google rank seams to of improved since using grab you reviews. Im now number two when electrician wokingham is searched. Up from six. Take a look at my site and see for yourself. [SENSITIVE CONTENT HIDDEN]

Im in the UK and the date on the reviews displayed is in US format. Would love to see in UK format.

Hi Jason, Thanks for sharing your feedback, We are pleased to hear that you are getting the most out of our services and it help's grow your business. We are working on getting the date format issue sorted and will have an update soon for this. Thanks

I love that I can easily explain to my clients how to use this software and get them grabbing reviews right away. It's easy to navigate the dashboard and my clients are loving how simple and effective it is.

Any issues I've had they resolved within 24 hours or less so I dont feel that there was anything thT didn't get resolved quickly.

Lots of integrations with the most popular review platforms (Yelp, Google, Facebook, etc.) Customization options for layout and ability to upload logo are a plus.

There's a QR code generator so team members have their own review link, but there is no way to track which team members generated the review. A dashboard to track which individual QR code generated a new review would be welcome.

Fantastic. Great software. It actually encourages my customers to leave reviews that can be seen on my website

I like absolutely everything about this software.

It has made it incredibly easy to show my reviews from various sources on my website

Social sharing need to be good so that anyone can share on his/her social platform.

It's easy to use, simple. Straightforward interface to manage all reviews from one login

None so far. Been using it for a few months.

This is easy for me to roll out for end users to help them generate new reviews for their businesses.

Sometimes the customers do not receive the emails asking them for a review, but this is more to do with the Spam filters on the receiving end.

Thanks, Mark Good to hear that our review management platform is working for your business :).

The ease of getting into customer interaction, the eas of use. Great customer support

Ease for the customer to leave a review - could be a bit more straightforward

Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to growing your business together.

Garb Your Reviews allows local businesses to improve their search results in their locale, at a reasonable cost.

You have to respond to changes in API's from review sites like Google Business Listings.

I really like the easiness of setting up the system and bulk inviting customers to create and generate reviews.

I don't like the UX it feels outdated and not crisp. They could improve that a lot.

Thank you for taking the time to share your thoughts about our platform. We're thrilled to hear that you found it easy to set up and use. We appreciate your feedback on the user experience and are always looking to improve. We hope to provide a more modern and crisp user interface in the near future. Thank you for your support, and we look forward to helping you continue to build your reputation with ease.

Provides great SMS and Email invitation to individual Customers. I did liked that.

There are lots of features and half of features I didn't used.

Easy to use and implement with a helpful team backing it up.

No real problems with the software, I hope to see more features added in the future

I like how it's easy to set up and monitor reviews

The one thing I wish they had was more agency features. We would like to see a agency widget that collects leads by giving a reputation report by entering their bussines name. This would help