App comparison
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LivePerson
5
25
4
10
3
3
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based conversational AI platform for enterprises
Last updated: September 2026
LivePerson Alternatives & Competitors (2026)
EngageBay CRM
Integrated sales & marketing software for growing teams
0.5
Value for money
Starting price
0.3
Functionality
A/B Testing
5/5
Activity Tracking
5/5
Alerts/Notifications
4.8/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
LiveAgent
Cloud-based customer service platform for all sizes
0.4
Value for money
Starting price
0.3
Functionality
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Activity Dashboard
4.6/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
Slack
A single place for team communication and workflows
0.4
Value for money
Starting price
0.3
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.7/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
Freshdesk
Cloud-based AI help desk for teams of all sizes
0.2
Value for money
Starting price
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
HubSpot CRM
CRM and lead management solution
0.1
Value for money
Starting price
0.1
Functionality
Activity Tracking
4.6/5
Alerts/Notifications
4.5/5
Activity Dashboard
4.4/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
HubSpot Service Hub
Cloud-based customer service solution for firms of all sizes
Value for money
Starting price
0.2
Functionality
Automated Routing
4.7/5
Access Controls/Permissions
4/5
Activity Dashboard
4/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
Zendesk Suite
AI powered customer service across all channels
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
Bitrix24
Cloud & on-premises workspace for all business sizes
Value for money
Starting price
Functionality
Agile Methodologies
4.5/5
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
Salesforce Service Cloud
AI powered customer service management platform
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
Salesforce Starter
Customer relationship management tool for SMBs
0.2
Value for money
Starting price
0.1
Functionality
Calendar Management
4.7/5
Activity Dashboard
4.4/5
Activity Tracking
4/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
0.2
Value for money
Starting price
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
0.3
Value for money
Starting price
0.2
Functionality
Analytics
5/5
Audit Trail
5/5
Activity Dashboard
4.8/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
0.3
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
0.2
Value for money
Starting price
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
0.3
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
0.1
Value for money
Starting price
0.1
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
0.1
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
0.1
Value for money
Starting price
0.2
Functionality
API
4.5/5
Canned Responses
4.5/5
AI/Machine Learning
4.2/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
0.2
Value for money
Starting price
0.4
Functionality
Activity Dashboard
4/5
Access Controls/Permissions
3/5
A/B Testing
N/A
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5
Value for money
Starting price
0.1
Functionality
Call Center Management
4.8/5
Alerts/Escalation
4.7/5
Alerts/Notifications
4.5/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Autoresponders
4/5