App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
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Conversational Cloud
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10
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Chatbots, Messaging & Live Chat for Businesses
Last updated: March 2026
Conversational Cloud Alternatives & Competitors (2026)
Top 10 free alternatives
Slack
A single place for team communication and workflows
0.4
Value for money
Starting price
0.3
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.6/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
Zoho CRM
Customer relationship management solution
0.1
Value for money
Starting price
Functionality
Activity Dashboard
4.6/5
Access Controls/Permissions
4.5/5
Alerts/Notifications
4.4/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
HubSpot CRM
CRM and lead management solution
0.1
Value for money
Starting price
0.1
Functionality
Activity Tracking
4.6/5
Alerts/Notifications
4.5/5
Activity Dashboard
4.4/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
Freshdesk
Online helpdesk system and customer service software
0.2
Value for money
Starting price
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
Pipedrive
Cloud-based CRM solution for salespeople
0.2
Value for money
Starting price
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
Zoho Desk
Customer service software for businesses of all sizes
0.3
Value for money
Starting price
0.2
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.4
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
Intercom
AI-powered customer service with helpdesk
0.2
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
EngageBay CRM
Integrated sales & marketing software for growing teams
0.5
Value for money
Starting price
0.3
Functionality
A/B Testing
5/5
Activity Tracking
5/5
Alerts/Notifications
4.8/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
Bitrix24
All in one business management workspace
Value for money
Starting price
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
Salesforce Service Cloud
AI powered customer service management platform
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Tracking
4.5/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
Front
AI-enabled customer service platform for collaboration
0.1
Value for money
Starting price
0.1
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
HubSpot Service Hub
Cloud-based customer service solution for firms of all sizes
Value for money
Starting price
0.2
Functionality
Automated Routing
5/5
Alerts/Notifications
4.7/5
Access Controls/Permissions
4/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
0.3
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
0.4
Value for money
Starting price
0.2
Functionality
Automated Responses
5/5
Autoresponders
4.7/5
Campaign Scheduling
4.6/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
0.2
Value for money
Starting price
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
0.3
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
0.2
Value for money
Starting price
0.3
Functionality
API
5/5
Automated Routing
5/5
AI/Machine Learning
4.5/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5
0.2
Value for money
Starting price
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.3/5
Alerts/Notifications
4.2/5
Top Features
Activity Dashboard
5/5
Canned Responses
5/5
Chat/Messaging
5/5