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Conversational Cloud Logo

AI-Powered Chatbots, Messaging & Live Chat for Businesses

Last updated: August 2024

Conversational Cloud Reviews

Overall rating

4.4

/5

40

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.31/10

Reviews by rating

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Pros and cons

I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool.
The customer support agents on LiveEngage is just an extra reason why I love this program , they are polite ,willing to help and are available at all times.
Great product and great support should you need anything ,was a funniest when it came to using some software but all I had to do was contact the support department and they plenty helpful.
Terrible customer support, a real pain to cancel the service...they continued to charge us even after the 90 day period from cancellation.
Overall live engage is the worst live chat platform I have worked with. The chat feature often just kicks customers out of their chat which is a terrible experience.
Terrible customer service - we were charged for months after closing the account.
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40 reviews