getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

HaloPSA Logo

HaloPSA brings everything an MSP needs into one location.

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

HaloPSA - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

HaloPSA overview

What is HaloPSA?

HaloPSA is a single, all-inclusive solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

With an integrated PSA platform you will experience features such as time-tracking and billing, advanced reporting, asset management, remote access, seamless integrations, automation tools and more. Tailored to your requirements with an intuitive UI, you can remedy your client issues with an unlimited PSA solution.

Key benefits of using HaloPSA

• Fast, Clean Interface: Designed to be quick and intuitive.

• Save time by automating workflows and centralising communication. Easily manage incidents and meet SLAs through HaloPSA's incident management functionality.

• Gain more control over the assets and items lifecycle. Take control over all aspects of assets, items and contacts in a single space to give your team transparency and power.

• Reduce costs, increase productivity and teach new skills. Create an extension of your service with our Self Service Portal. End users can raise requests through the service catalogue and find solutions easily with FAQ's.

• Keep track of projects and make resource spend transparent. Share a live view of all projects on the go to gain clarity and visibility for time tracking and billing.

• Manage the entire lifecycle of a customer from prospect through implementation projects and onto your support team and account management.

• Integration with Core Business Systems: Centralise your business processes using HaloPSAs powerful built in integrations.

• ITIL Aligned: Incident, change, problem, service, asset and knowledge management.

• Self Service & Knowledge Base: Improve efficiency by reducing the number of calls to your service desk.

Starting price

119per user /
per month

Alternatives

with better value for money

HaloPSA’s user interface

Ease of use rating:

HaloPSA reviews

Overall rating

4.9

/5

35

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.24/10
Rating distribution

5

4

3

2

1

30

5

0

0

0

Pros
“This software is very modern and very easy to use. Customisation and branding is easy to do and the help and support from day 1 has been excellent.”
AS

Andy S.

Operations Manager

“From bespoke consultancy, to fabulous guys on support, we have full confidence in the product that allows us to grows into it, as and when required.”
Verified reviewer profile picture

Matthew R.

Technical Director

“The core is a helpdesk solution, but integrated are a small CRM, an asset tracking, sales and po system and (sale) item system that are great supporting tools.”
Verified reviewer profile picture

Steven d.

Manager Network Operations

Cons
“At first, we were a little overwhelmed by the many modules available, but we found we could cut out the modules we didn’t need making life a lot simpler for the operators.”
CS

Colin S.

Director

“However, this is a criticism I would level at any decent and comprehensive PSA systems.”
MR

Michael R.

Director

“They need to be complicated in order to be flexible and cover as many uses as possible and for the uninitiated or trained, this can make it more difficult to get things setup the way you want.”
MR

Michael R.

Director

Who uses HaloPSA?

Based on 35 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer & Network Security
Accounting
Aviation & Aerospace
Others

Use cases

Managed Service Providers (MSP)
Help Desk
Customer Service
Professional Services
Professional Services Automation

HaloPSA's key features

Most critical features, based on insights from HaloPSA users:

Third-Party integrations
Billing & invoicing
Support ticket management
Access controls/permissions
Configuration management

All HaloPSA features

Features rating:

Customizable branding
CRM
Reporting & statistics
Reporting/Analytics
Interaction tracking
Collaboration tools
Inventory management
Scheduling
Self service portal
Call center management
Service level agreement (sla) management
Customizable reports
Knowledge base management
Live chat
Real-Time reporting
Alerts/Escalation
Email management
Automated routing
Remote monitoring & management
Remote access/control
Document storage
Project workflow
Projections
Proposal generation
Queue management
Quotes/Estimates
Project tracking
Project time tracking
Project templates
Project planning
Project management
Progress tracking
Problem management
Prioritization
Portfolio management
Customizable fields
Workflow management
Timesheet management
Time & expense tracking
Task scheduling
Task progress tracking
Task Planning
Task management
Surveys & feedback
Support ticket tracking
Status tracking
Social media integration
Server monitoring
Resource management
Resource allocation & planning
Real-Time updates
Real-Time monitoring
Real-Time data
Real-Time chat
Real-Time analytics
Customer database
Contract/License management
Configurable workflow
Compliance management
Client portal
Chat/Messaging
Change management
Calendar management
Billable items tracking
Backup and recovery
Audit trail
Asset lifecycle management
Approval process control
API
Anti virus
Alerts/Notifications
Activity tracking
Activity dashboard
Active directory integration
Accounting integration
Policy management
Performance metrics
Patch management
Multiple projects
Multi-Channel communication
Monitoring
Maintenance scheduling
IT asset tracking
Issue management
Invoice management
Incident management
Help desk management
Gantt/Timeline view
Forecasting
Expense tracking
Event logs
Drag & drop
Document management
Data import/export
Dashboard
Customizable templates

HaloPSA alternatives

HaloPSA logo

Starting from

119

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SuperOps logo
visit website

Starting from

79

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Comet Backup logo
visit website

Starting from

19

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Auvik logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

HaloPSA pricing

Value for money rating:

Starting from

119

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about HaloPSA price and value

Value for money rating:

To see what individual users think of HaloPSA's price and value, check out the review snippets below.

“This software is very modern and very easy to use. Customisation and branding is easy to do and the help and support from day 1 has been excellent.”
AS

Andy S.

Operations Manager

“From bespoke consultancy, to fabulous guys on support, we have full confidence in the product that allows us to grows into it, as and when required.”
Verified reviewer profile picture

Matthew R.

Technical Director

HaloPSA integrations (56)

Integrations rated by users

We looked at 35 user reviews to identify which products are mentioned as HaloPSA integrations and how users feel about them.

NinjaOne logo
NinjaOne

Integration rating: 5.0 (2)

HaloPSA is to Ninja, what butter is to freshly baked bread - a match made in heaven.

AM

Andrew M.

Technical Support

3CX logo
3CX

Integration rating: 5.0 (1)

HaloPSA is perfect for all of 3CX service notifications and our first port of call to get notified about any issues with our various 3CX services.

AM

Andrew M.

Technical Support

N-central logo
N-central

Integration rating: 5.0 (3)

Hudu logo
Hudu

Integration rating: 5.0 (1)

Slack logo
Slack

Integration rating: 5.0 (1)

IT Glue logo
IT Glue

Integration rating: 5.0 (1)

HaloPSA support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Videos
In Person
Documentation
Webinars

HaloPSA FAQs

Q. What type of pricing plans does HaloPSA offer?

HaloPSA has the following pricing plans:
Starting from: $119.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of HaloPSA?

HaloPSA has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does HaloPSA support?

HaloPSA supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


Q. Does HaloPSA support mobile devices?

HaloPSA supports the following devices:
Android, iPad, iPhone


Q. Does HaloPSA offer an API?

Yes, HaloPSA has an API available for use.


Q. What other apps does HaloPSA integrate with?

HaloPSA integrates with the following applications:
Analytify, Sync, Adobe Commerce, Sign, Hub, Calendly, Connect, Spot, Connect, Atera, Wise, AlertOps, 3CX, Harvest, Bright, Acronis Cyber Protect, Addigy, ServiceNow, AnyDesk, Arrow, Arrow, Wise, Adobe Acrobat


Q. What level of support does HaloPSA offer?

HaloPSA offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep)

Related categories