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LiveOps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
On-Demand Customer Service and Support Solutions
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LiveOps - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: August 2025
LiveOps overview
What is LiveOps?
LiveOps gives you cloud flexibility, intelligent multichannel routing, real-time reporting and interaction recording across every channel – voice, email, web chat, social (including Twitter and Facebook) and SMS – along with a customer interaction database that gives you a 360-degree view of the customer front and center. And all of it delivered to the highest cloud security standards.
Built on this platform and integrated in the same easy-to-use multichannel agent desktop is a comprehensive suite of LiveOps Applications developed to optimize your contact center performance and enhance your customer experience.
Key benefits of using LiveOps
Dedicated resources experienced in a variety of disciplines, ready to work closely with your team to deliver outstanding business results – on time and on budget. While LiveOps offers optional full service support, our preferred methodology involves fully training your team on our self-service tools to minimize your operational costs and maximize your operational agility.
LiveOps Customer Support
Enterprise-class support that ensures superior business results on an uninterrupted basis, even enabling you to manage customer tickets directly and obtain platform status information on demand.
LiveOps Talent: Agent Services
A complete contact center outsourcing solution that lets you tap into the best at-homeagents in your industry through cloud technology, resulting in higher customer satisfaction and improved sales results -- all at a pay-per-use model so you can scale as needed.
Starting price
Alternatives
with better value for money
LiveOps’s user interface
LiveOps reviews
Overall rating
3.7
/5
6
Positive reviews
50
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8/10
5
4
3
2
1
3
0
2
0
1
LiveOps's key features
Most critical features, based on insights from LiveOps users:
All LiveOps features
Features rating:
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LiveOps pricing
Value for money rating:
Starting from
95
User opinions about LiveOps price and value
Value for money rating:
LiveOps integrations (6)
Top integrations
LiveOps support options
Typical customers
Platforms supported
Support options
Training options
LiveOps FAQs
LiveOps has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations
These products have better value for money
Q. What languages does LiveOps support?
LiveOps supports the following languages:
English
Q. Does LiveOps offer an API?
Yes, LiveOps has an API available for use.
Q. What level of support does LiveOps offer?
LiveOps offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support
