App comparison
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LiveOps
5
3
4
0
3
2
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
On-Demand Customer Service and Support Solutions
Last updated: March 2026
LiveOps Alternatives & Competitors (2026)
Top 4 free alternatives
Zendesk Suite
AI powered customer service across all channels
0.6
Value for money
Starting price
0.7
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
1.1
Value for money
Starting price
0.9
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
Freshdesk
Online helpdesk system and customer service software
0.8
Value for money
Starting price
0.6
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
Zoho Desk
Customer service software for businesses of all sizes
0.9
Value for money
Starting price
0.8
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
0.5
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
5/5
API
5/5
2-Way Messaging
4.3/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
Bitrix24
All in one business management workspace
0.6
Value for money
Starting price
0.6
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
1.2
Value for money
No pricing info
Starting price
1.1
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
1.0
Value for money
Starting price
0.9
Functionality
Activity Dashboard
5/5
Agent Interface
5/5
Alerts/Notifications
5/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
Salesforce Service Cloud
AI powered customer service management platform
0.6
Value for money
Starting price
0.7
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Tracking
4.5/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
0.5
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
1.2
Value for money
Starting price
0.9
Functionality
Activity Dashboard
5/5
Automated Routing
5/5
Automatic Call Distribution
4.9/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
0.5
Value for money
Starting price
0.5
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
0.9
Value for money
Starting price
0.7
Functionality
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Activity Tracking
4.3/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
0.3
Value for money
No pricing info
Starting price
0.3
Functionality
API
5/5
Automatic Call Distribution
4.5/5
Auto-Dialer
4.5/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
1.1
Value for money
Starting price
1.0
Functionality
Audio Capture
5/5
Auto-Dialer
5/5
Alerts/Escalation
4.7/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
1.0
Value for money
Starting price
1.0
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
API
5/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
0.5
Value for money
Starting price
0.6
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
0.6
Value for money
Starting price
0.6
Functionality
Activity Dashboard
4.5/5
Agenda Management
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
1.1
Value for money
Starting price
0.8
Functionality
Auto-Dialer
5/5
Alerts/Escalation
1/5
Access Controls/Permissions
N/A
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5
0.9
Value for money
Starting price
0.8
Functionality
Auto-Dialer
5/5
Automatic Call Distribution
5/5
Activity Dashboard
3.8/5
Top Features
Automatic Call Distribution
5/5
Call Center Management
5/5
Call Logging
5/5