WEX Field Service Management - 2026 Pricing, Features, Reviews & Alternatives

WEX Field Service Management is a cloud-based work management SaaS, offering online and mobile access to service businesses. Office operations are supported by a built-in customer relationship management (CRM) system for centralizing customer contacts and service histories. Inbound calls and service requests can be handled with dispatch capabilities backed by drag and drop, calendar-based technician scheduling. Switch to the GIS view to get geographic feedback plotting job and field staff locations in real time. Automatic reminders alert technicians to scheduled job appointments while notifying customers that a technician is currently on route. Customer proposals and invoicing is joined by functions for selling maintenance plans in the field, with the Payzerware mobile app for iOS and Android facilitating appointment viewing, invoice creation, internal messaging and payments.

The latter is aided by Payzerware’s sister solution Payzer, an all-in-one financial and payment processing platform. Payzer is a mobile, all-in-one financial tool that helps contractors process cards, checks, and recurring payments with instant, paperless financing. Users can accept credit cards, debit cards, and electronic checks in the field or at the home office with real-time tracking across the organization. Payzer also enables instant credit, with financing of up to $55,000 using a mobile phone, tablet, or PC, as well as control over employee purchases by providing debit cards instead of a company credit card.

Payzer aims to help businesses grow and increase sales by enabling them to take payments in the field using a mobile app, Payzer’s card reader, and online payment application. Users can also provide credit for their customers with instant on the spot approvals. Customers can apply for multiple promotional loan offers via mobile app, through the Payzer system, or directly through the business website. Payzer also allows users to set up recurring monthly payment plans for customers, with a secure virtual vault.

Instead of company credit cards, organizations can issue Payzer debit purchasing cards to their employees and subcontractors to control and track purchases, and transfer any desired amount of money to their cards instantly. With Payzer, users can instantly make payments to other Payzer users, as well as make bill payments to anyone. The solution’s secure, cloud-based technology enables users to share and control information securely across the organization in real time. Administrative control features include user permissions, real-time purchase history and search, electronic invoice and statement distribution, email payment requests, and more.