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RingCentral Video Logo

Video conferencing software with screen sharing & team chat

Table of Contents

RingCentral Video - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

RingCentral Video overview

Based on 393 verified user reviews

What is RingCentral Video?

Reviews for RingCentral Video come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (7%), and marketing and advertising (7%). The most frequent use case for RingCentral Video cited by reviewers is video conferencing (65% of reviewers).

What do users say about RingCentral Video pricing?

Reviewers appreciate that RingCentral Video is included for free with certain VOIP packages, and they find the paid plans reasonably priced and competitive. Some users say the free plan meets their needs, but some users report that the pricing structure is confusing and can become expensive for larger teams or when not bundled.

Starting price

24.99 /
per month

Alternatives

with better value for money


Pros & Cons

Meetings

Video and Audio Quality

Communication

Network Lag

Frequent connectivity disruptions

RingCentral Video’s user interface

Ease of use rating:

RingCentral Video pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(14)
3-4(139)
5(240)

What do users say about RingCentral Video?

Reviews for RingCentral Video come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (7%), and marketing and advertising (7%). The most frequent use case for RingCentral Video cited by reviewers is video conferencing (65% of reviewers).

Select to learn more


Who uses RingCentral Video?

Based on 393 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Law Practice
Computer Software
Retail
Real Estate
Others

Use cases

Team Communication
Remote Work
Online Meeting
Video Conferencing
Audio Conferencing

RingCentral Video's key features

Most critical features, based on insights from RingCentral Video users:

Screen sharing
Real-Time chat
Presentation streaming
Recording
Polls/Voting

All RingCentral Video features

Features rating:

Access controls/permissions
Activity dashboard
API
Audio calls
Audio capture
Audio/Video recording
Availability indicator
Brainstorming
Breakout rooms
Call conferencing
Call recording
Chat/Messaging
Collaboration tools
Communication management
Conferencing
Desktop/Browser sharing
Document management
Electronic hand raising
Email management
Encryption
File sharing
File transfer
Host controls
Live chat
Meeting management
Messaging
Mobile access
On-Demand webcasting
Performance metrics
Polls/Voting
Presentation streaming
Presentation tools
Private chat
Real-Time chat
Real-Time notifications
Real time screen sharing
Recording
Reminders
Remote access/control
Reporting/Analytics
Reporting & statistics
Scheduling
Screen capture
Screen recording
Screen sharing
Third-Party integrations
Two way audio & video
Two-Way audio & video
User management
Video call recording
Video chat
Video conferencing
Video streaming
Whiteboard

RingCentral Video alternatives

RingCentral Video logo

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Per month

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visit website

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WhatsApp logo

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RingCentral Video pricing

Starting from

24.99

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about RingCentral Video price and value

Value for money rating:

Of 30 reviews that provide robust commentary on RingCentral Video's price and value, mention it in a positive light.

Reviewers appreciate that RingCentral Video is included for free with certain RingCentral VOIP packages, making it a cost-effective option for many businesses. Some users say the free plan offers sufficient features for their needs, and they find the paid plans reasonably priced and competitive compared to alternatives. Reviewers indicate that the integration of video with other services adds value. However, some users report that the pricing structure is confusing, especially when not bundled, and they feel it can become expensive for larger teams or when compared to competitors like Zoom or Slack.

, and

RingCentral Video integrations (3)

Integrations rated by users

We looked at 393 user reviews to identify which products are mentioned as RingCentral Video integrations and how users feel about them.

Integration rating: 3.0 (2)

Integration rating: 4.5 (2)

Integration rating: 3.0 (2)

RingCX logo
RingCX

Integration rating: 5.0 (1)

We used the SMS connector which they charge extra for.

IK

Ira K.

Chief Operation Officer

Integration rating: 5.0 (1)

Slack logo
Slack

Integration rating: 5.0 (1)

Useful to get updates

AK

Aryan K.

CEO

RingCentral Video customer support

What do users say about RingCentral Video customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of RingCentral Video customer support.

Widespread user sentiment highlights that support representatives are polite, patient, and genuinely work to resolve issues.

A significant portion of users appreciate the knowledgeable, friendly, and responsive support team, especially for technical concerns.

A limited number of users report difficulty reaching support and mention slow or unhelpful responses in some cases.

Support options

24/7 (live rep)
Knowledge base
Chat
Faqs/forum
Email/help desk
Phone support

Training options

Live online
Documentation
Webinars

To see what individual users say about RingCentral Video's customer support, check out the review snippets below.

“This is one of the main reasons we moved to RingCentral, was the stability and reliability of Zoom, while also having the contact center.”

BB

Bonnie B.

Lead Systems Analyst

“Customer service is also quick with response.”

CN

Carli N.

Scheduler

RingCentral Video FAQs

Q. What is RingCentral Video used for?

RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets, and mobile devices. The solution offers team collaboration tools including audio and video conferencing, screen sharing, integrated messaging, and more. With RingCentral Video, companies can conduct team meetings from multiple remote locations via browser or the native mobile app. The live chat and integrated messaging tools allow users to send direct messages to team members as well as chat during conference calls. Meeting participants can also share their screens and edit files in real time. RingCentral Video lets organizations record video conferences, share meeting highlights with stakeholders, and stream recordings from the cloud. The analytics portal provides managers with real-time reporting and analytics on company key performance metrics (KPIs), usage frequency, employee behaviors, and trend focus areas. Users can set up automatic alerts, create personalized meeting rooms, and schedule meetings through integration with Microsoft Outlook.

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