App comparison
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Supportbench
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Only AI Customer Support Platform
Supportbench Alternatives & Competitors (2026)
Top 5 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
0.6
Value for money
Starting price
0.3
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.4
Value for money
Starting price
0.4
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.7
Value for money
Starting price
0.3
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
TeamSupport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
0.4
Value for money
Starting price
0.4
Functionality
Collaboration Tools
5/5
Performance Metrics
5/5
Full Text Search
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
0.3
Value for money
Starting price
0.2
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
HubSpot Service Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service solution for firms of all sizes
0.6
Value for money
Starting price
0.6
Functionality
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.1
Value for money
Starting price
0.3
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
Clio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based legal practice management tool for law firms.
0.3
Value for money
Starting price
0.2
Functionality
Receipt Management
5/5
Archiving & Retention
5/5
Version Control
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.4
Value for money
Starting price
0.4
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.4
Value for money
Starting price
0.4
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.1
Value for money
Starting price
0.4
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.7
Value for money
Starting price
0.5
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.5
Value for money
Starting price
0.6
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
AgencyBloc AMS+
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The #1 Recommended Insurance Industry Growth Platform
0.1
Value for money
Starting price
0.1
Functionality
Commission Management
4.8/5
Contact Management
4.8/5
Activity Tracking
4.7/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
Connecteam
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhance employee management with the only all-in-one app
0.3
Value for money
Starting price
0.2
Functionality
Time Off Requests
5/5
Online Booking
5/5
Mobile App
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational Customer Service Software
0.6
Value for money
Starting price
0.8
Functionality
Queue Management
5/5
Multi-Channel Communication
5/5
IVR
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
0.4
Value for money
Starting price
0.4
Functionality
Customizable Branding
5/5
Campaign Management
5/5
Sales Trend Analysis
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The first sales platform to make sales strategy actionable
0.2
Value for money
Starting price
0.1
Functionality
Lead Qualification
5/5
Alerts/Notifications
5/5
Workflow Management
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Community and event management solution
0.4
Value for money
No pricing info
Starting price
0.3
Functionality
Dues Management
5/5
Lead Capture
5/5
Template Management
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
0.8
Value for money
Starting price
0.6
Functionality
SMS Messaging
5/5
Customer Engagement
5/5
Chat/Messaging
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
SSL Security
5/5
Issue Tracking
5/5