App comparison

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Supportbench Logo
Supportbench
4.9
(97)

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Supportbench: AI-Powered Enterprise Support Mastery

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Supportbench Alternatives & Competitors

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

Features

Total

Freshdesk logo
Supportbench logo

87

115

110

features in common

87

features in common

Freshdesk logo

Freshdesk user ratings

Functionality

4.3
(3.2K)

Top features

  • Feedback Management

    5.0

  • Customer Complaint Tracking

    5.0

  • Widgets

    5.0

Supportbench logo

Supportbench user ratings

Functionality

4.7
(97)

Top features

  • Email Management

    5.0

  • Access Controls/Permissions

    5.0

  • Performance Metrics

    5.0

Pricing

Starting from

$15/month

Value for money

Freshdesk logo
4.4

0.5

Supportbench logo
4.9

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.
Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

Features

Total

Zoho Desk logo
Supportbench logo

97

158

110

features in common

97

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Appointment Management

    5.0

Supportbench logo

Supportbench user ratings

Functionality

4.7
(97)

Top features

  • Email Management

    5.0

  • Access Controls/Permissions

    5.0

  • Performance Metrics

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.4

Supportbench logo
4.9

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.