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Supportbench Logo

The Only AI Customer Support Platform

Last updated: March 2026

Supportbench Alternatives & Competitors (2026)

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Devices supported


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Integrated with


Industry


Company size


Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

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logo
Salesforce Sales Cloud
logo
Supportbench

0.7

4.1

Value for money

4.8
25
per user/per month

Starting price

32
per user/per month

0.3

4.4

Functionality

4.7

AI/Machine Learning

4.9/5

Activity Tracking

4.6/5

Activity Dashboard

4.5/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Zendesk Suite logo

AI powered customer service across all channels

learn more
logo
Zendesk Suite
logo
Supportbench

0.6

4.2

Value for money

4.8
39
per user/per month

Starting price

32
per user/per month

0.3

4.4

Functionality

4.7

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

LiveChat logo

AI-based live chat for customer support and sales teams

learn more
logo
LiveChat
logo
Supportbench

0.3

4.5

Value for money

4.8
25
per user/per month

Starting price

32
per user/per month

0.2

4.5

Functionality

4.7

Alerts/Notifications

5/5

Activity Dashboard

4.4/5

Alerts/Escalation

4.4/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
Supportbench

0.1

4.7

Value for money

4.8
15
per user/per month

Starting price

32
per user/per month

0.1

4.6

Functionality

4.7

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Freshdesk logo

Online helpdesk system and customer service software

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logo
Freshdesk
logo
Supportbench

0.4

4.4

Value for money

4.8
19
per user/per month

Starting price

32
per user/per month

0.4

4.3

Functionality

4.7

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Tidio logo

Aill-in-one customer support software with AI features

learn more
logo
Tidio
logo
Supportbench

0.3

4.5

Value for money

4.8
24.17
flat rate/per month

Starting price

32
per user/per month

0.1

4.6

Functionality

4.7

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Zoho Desk logo

Customer service software for businesses of all sizes

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logo
Zoho Desk
logo
Supportbench

0.3

4.5

Value for money

4.8
9
per user/per month

Starting price

32
per user/per month

0.2

4.5

Functionality

4.7

Account Management

5/5

Activity Dashboard

4.8/5

API

4.5/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Milvus logo

IT management system and help desk solution

learn more
logo
Milvus
logo
Supportbench

0.1

4.7

Value for money

4.8
25
per user/per month

Starting price

32
per user/per month
4.7

Functionality

4.7

Access Controls/Permissions

4.7/5

Alerts/Notifications

4.4/5

API

4.4/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Intercom logo

AI-powered customer service with helpdesk

learn more
logo
Intercom
logo
Supportbench

0.8

4.0

Value for money

4.8
39
per user/per month

Starting price

32
per user/per month

0.3

4.4

Functionality

4.7

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Dynamics 365 logo

ERP and CRM applications from Microsoft

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logo
Dynamics 365
logo
Supportbench

0.7

4.1

Value for money

4.8
50
per user/per month

Starting price

32
per user/per month

0.4

4.3

Functionality

4.7

Asset Lifecycle Management

4.5/5

Billing & Invoicing

4.5/5

Accounts Receivable

4.4/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

HelpDesk logo

Ticketing software for effortless customer support

learn more
logo
HelpDesk
logo
Supportbench

0.4

4.4

Value for money

4.8
29
per user/per month

Starting price

32
per user/per month

0.3

4.4

Functionality

4.7

Activity Tracking

5/5

AI Copilot

4.7/5

API

4.7/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Salesforce Service Cloud logo

AI powered customer service management platform

learn more
logo
Salesforce Service Cloud
logo
Supportbench

0.6

4.2

Value for money

4.8
25
per user/per month

Starting price

32
per user/per month

0.3

4.4

Functionality

4.7

Alerts/Notifications

4.6/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Zoho Assist logo

Cloud-based remote support solution

learn more
logo
Zoho Assist
logo
Supportbench

0.1

4.7

Value for money

4.8
480
flat rate/per month

Starting price

32
per user/per month

0.1

4.6

Functionality

4.7

Alerts/Notifications

5/5

Access Controls/Permissions

4.7/5

Chat/Messaging

4.5/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Bitrix24 logo

All in one business management workspace

learn more
logo
Bitrix24
logo
Supportbench

0.6

4.2

Value for money

4.8
61
flat rate/per month

Starting price

32
per user/per month

0.4

4.3

Functionality

4.7

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Yonyx logo

Decision tree driven Interactive guides for customer service

learn more
logo
Yonyx
logo
Supportbench

0.1

4.7

Value for money

4.8
25
per user/per month

Starting price

32
per user/per month
4.7

Functionality

4.7

Catalog Management

5/5

API

4.9/5

Call Center Management

4.8/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

JIRA Service Management logo

IT service platform for unified support

learn more
logo
JIRA Service Management
logo
Supportbench

0.5

4.3

Value for money

4.8
20
per user/per month

Starting price

32
per user/per month

0.2

4.5

Functionality

4.7

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Superchat logo

The comprehensive messaging suite for your business.

learn more
logo
Superchat
logo
Supportbench

0.4

4.4

Value for money

4.8
79
per feature/per month

Starting price

32
per user/per month

0.1

4.6

Functionality

4.7

Campaign Management

5/5

Chat/Messaging

4.9/5

Autoresponders

4.9/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

TeamSupport logo

Cloud-based customer support solution for B2B SaaS

learn more
logo
TeamSupport
logo
Supportbench

0.4

4.4

Value for money

4.8
29
per user/per month

Starting price

32
per user/per month

0.4

4.3

Functionality

4.7

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Odoo  logo

All-in-one open-source business software

learn more
logo
Odoo
logo
Supportbench

0.7

4.1

Value for money

4.8
31.1
per user/per month

Starting price

32
per user/per month

0.5

4.2

Functionality

4.7

Activity Tracking

4.8/5

Accounting Integration

4.4/5

Activity Dashboard

4.3/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5

CXone Mpower logo

Cloud-based contact center software

learn more
logo
CXone Mpower
logo
Supportbench

0.7

4.1

Value for money

4.8
71
per user/per month

Starting price

32
per user/per month

0.6

4.1

Functionality

4.7

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

5/5

Top Features

AI Copilot

5/5

Assignment Management

5/5

Access Controls/Permissions

4.9/5