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TouchPoint Logo

Customizable Church Management System with Mobile App

Table of Contents

TouchPoint - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

TouchPoint overview

What is TouchPoint?

TouchPoint Software is a robust, all-in-one church management system (ChMS) designed specifically for medium and large churches seeking to strengthen discipleship, engagement, and ministry operations. Our cloud-based platform combines a powerful church database, integrated online giving with TouchPoint Giving, and a mobile app that connects your congregation anytime, anywhere.

TouchPoint streamlines vital church functions, including event registration, volunteer management, attendance tracking, small group coordination, and automated communication. The system’s flexibility allows churches to customize workflows, manage member data efficiently, and drive engagement with targeted messaging and app notifications.

At its core, TouchPoint is designed to empower church leaders and staff with data-driven insights for effective decision-making. With features like contribution tracking, analytics dashboards, and seamless website integration, TouchPoint helps churches stay organized and maximize their impact for The Kingdom.

Our team is uniquely equipped to serve churches, as many of us come from church leadership backgrounds. We understand the challenges churches face and are dedicated to providing personalized support and innovative tools that grow with your ministry. TouchPoint goes beyond software—we partner with you to connect with, engage, and disciple your congregation.

Starting price

Free

Pros & Cons

Church Management

Ministry

Ease of Use

Features

Complicated and unintuitive interface

Steep learning curve for users

TouchPoint’s user interface

Ease of use rating:

TouchPoint pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(127)
5(118)

What do users say about TouchPoint?

From online giving, statistics, communications, online registrations, and pastoral care, we have seen a great improvement in streamlining what we do digitally in order for our staff to have more time to support our church members in person.

Select to learn more


Who uses TouchPoint?

Based on 249 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Religious Institutions
Non-Profit Organization Management

Use cases

Church Management
Membership Management
Donation Management
Nonprofit

TouchPoint's key features

Most critical features, based on insights from TouchPoint users:

Attendance tracking
Member communication
Member directory
Online giving
Volunteer management
Event management

All TouchPoint features

Features rating:

Accounting integration
Activity dashboard
Alerts/Notifications
API
Attendance tracking
Built-in accounting
Child check-in
Communication management
Contact database
Contact management
Credit card processing
Customizable branding
Customizable reports
Customizable templates
Data import/export
Donation management
Donation tracking
Donor management
Electronic payments
Email management
Email marketing
Event management
Event scheduling
Forms management
For nonprofits
For religious organizations
Grant management
Member communication
Member database
Member directory
Member portal
Membership management
Membership signup
Mobile access
Mobile app
Mobile giving
Multi-Location
Online giving
Payment processing
Pledge management
Real-Time reporting
Recurring giving
Registration management
Reminders
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Small group management
SMS messaging
Third-Party integrations
Visitor tracking
Volunteer management
Website management

TouchPoint alternatives

TouchPoint logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
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Clearstream logo

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
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Starting from

72

Per month

Free trial
Free version
Ease of Use
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Customer Support
ChurchTrac logo

Starting from

9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

TouchPoint pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about TouchPoint price and value

Value for money rating:

To see what individual users think of TouchPoint's price and value, check out the review snippets below.

“From online giving, statistics, communications, online registrations, and pastoral care, we have seen a great improvement in streamlining what we do digitally in order for our staff to have more time to support our church members in person.”
LS

Laura S.

Database Administrator

“TouchPoint's robust features include member data management, online giving, event registration, volunteer coordination, attendance tracking, and much more.”
JK

James K.

Director of Technology

TouchPoint integrations (4)

Integrations rated by users

We looked at 249 user reviews to identify which products are mentioned as TouchPoint integrations and how users feel about them.

Integration rating: 4.0 (3)

We use eSpace for room reservations and never really needed it to "talk" with the database.

LS

Laura S.

Database Administrator

Integration rating: 5.0 (2)

This is essential for invoicing customers.

AZ

Andrew Z.

Operations Manager

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

Other top integrations

TouchPoint customer support

What do users say about TouchPoint customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of TouchPoint customer support.

Widely noted by reviewers, TouchPoint's customer support is highly responsive and provides quick, helpful solutions to issues.

A number of users appreciate the extensive support library and up-to-date documentation for self-service troubleshooting.

A significant portion of users mention the support team's willingness to listen to feedback and adapt the product to client needs.

A limited number of users report that customer support could not resolve certain issues or provide needed documentation.

Support options

Email/help desk
Chat
Knowledge base
Faqs/forum

Training options

Documentation
In person
Live online
Webinars
Videos

To see what individual users say about TouchPoint's customer support, check out the review snippets below.

“Our experience with TouchPoint has been one of true partnership, listening, and growing.”

JS

Jessica S.

Director of Operations

“Also, the support is excellent.”

MK

Matt K.

Director of IT

TouchPoint FAQs

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