GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

UJET
Customer interaction & support platform with CRM integration
Last updated: August 2024
UJET Alternatives & Competitors

Total


60
179
66
features in common
60
features in common

Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail

UJET user ratings
Top features
Support Ticket Management
Call Routing
Live Chat
Pricing
Starting from
$55/month
Value for money
What users say about Zendesk Suite's value for money
Total


59
150
66
features in common
59
features in common

Genesys Cloud CX user ratings
Top features
Live Chat
Proactive Chat
Activity Tracking

UJET user ratings
Top features
Support Ticket Management
Call Routing
Live Chat
Pricing
Starting from
$75/month
Value for money
What users say about Genesys Cloud CX's value for money
Total


48
122
66
features in common
48
features in common

CXone Mpower user ratings
Top features
For Call Centers
CRM
Real-Time Reporting

UJET user ratings
Top features
Support Ticket Management
Call Routing
Live Chat
Pricing
Starting from
$71/month
Value for money
What users say about CXone Mpower's value for money

Total


62
188
66
features in common
62
features in common

LiveAgent user ratings
Top features
Real-Time Monitoring
Routing
Email Templates

UJET user ratings
Top features
Support Ticket Management
Call Routing
Live Chat
Pricing
Starting from
$19/month
Value for money
What users say about LiveAgent's value for money

Total


57
452
66
features in common
57
features in common

Bitrix24 user ratings
Top features
Quotes/Estimates
Online Time Tracking
Drag & Drop

UJET user ratings
Top features
Support Ticket Management
Call Routing
Live Chat
Pricing
Starting from
$61/month
Value for money
What users say about Bitrix24's value for money