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VCC Live Logo

VCC Live

All-in-one Cloud Contact Center Software

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VCC Live Alternatives & Competitors

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CallTrackingMetrics logo

CallTrackingMetrics

4.5
(67)

The Only All-in-One Call Tracking & Contact Center Solution

Features

Total

CallTrackingMetrics logo
VCC Live logo

40

125

44

features in common

40

features in common

CallTrackingMetrics logo

CallTrackingMetrics' unique features

  • Natural Language Processing

  • Lead Qualification

  • Customer Experience Management

  • Fax Management

VCC Live logo

VCC Live's unique features

  • Progressive Dialer

  • Email Management

  • Auto-Dialer

  • Predictive Dialer

Pricing

Starting from

$39/month

Value for money

CallTrackingMetrics logo
4.4

0.3

VCC Live logo
4.7

What users say about CallTrackingMetrics' value for money

They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.

MG

Molly G.

Call Tracking Metrics has amazing reporting dashboards and is extremely customizable, yet super user-friendly.

AF

Andy F.

Bright Pattern logo

Bright Pattern

4.7
(98)

Cloud Contact Center Software with Embedded AI

Features

Total

Bright Pattern logo
VCC Live logo

34

73

44

features in common

34

features in common

Bright Pattern logo

Bright Pattern's unique features

  • Feedback Management

  • For Small Businesses

  • Drag & Drop

  • Activity Dashboard

VCC Live logo

VCC Live's unique features

  • Quality Management

  • Email Management

  • Agent Interface

  • Automated Routing

Pricing

Starting from

$70/month

Value for money

Bright Pattern logo
4.8

0.1

VCC Live logo
4.7

What users say about Bright Pattern's value for money

After using several products on the market I have found that Brightpattern is the most powerful and best priced software we can get and their customer service is by far the best that exists.

GG

Gerry G.

The features and functionality are industry best practice, but the people and support are amazing.

EB

Eric B.

uContact logo

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

Features

Total

uContact logo
VCC Live logo

42

71

44

features in common

42

features in common

uContact logo

uContact's unique features

  • Video Conferencing

  • Answering Machine Detection

  • Customer Database

  • Power Dialer

VCC Live logo

VCC Live's unique features

  • Live Chat

  • Interaction Tracking

Kixie PowerCall logo

Kixie PowerCall

4.7
(191)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

Kixie PowerCall logo
VCC Live logo

29

82

44

features in common

29

features in common

Kixie PowerCall logo

Kixie PowerCall's unique features

  • SIP Trunking

  • CRM

  • Phone Key Input

  • Multiple Parties

VCC Live logo

VCC Live's unique features

  • Chat/Messaging

  • Campaign Management

  • Predictive Dialer

  • Email Management

Pricing

Starting from

$35/month

Value for money

Kixie PowerCall logo
4.6

0.1

VCC Live logo
4.7

What users say about Kixie PowerCall's value for money

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

AH

Andrew H.

From sales and customer service they have all been super helpful and great to work with.

WO

Wes O.

3CLogic logo

3CLogic

4.3
(49)

Cloud Call Center Solutions

Features

Total

3CLogic logo
VCC Live logo

39

72

44

features in common

39

features in common

3CLogic logo

3CLogic's unique features

  • Employee Management

  • Workflow Management

  • Performance Metrics

  • On-Demand Recording

VCC Live logo

VCC Live's unique features

  • Voice Mail

  • Alerts/Notifications

  • Quality Management

  • Interaction Tracking

Pricing

Value for money

3CLogic logo
3.8

0.9

VCC Live logo
4.7

What users say about 3CLogic's value for money

Tech support rarely fixes issues with their software, and when they get frustrated trying, they blame the customer and say it's our problem and not their fault.

JC

Jimmny C.

I love the people and response that I've received from 3CLogic. Everyone I've dealt with has been wonderful and so responsive.

JN

Jody N.

CloudTalk logo

CloudTalk

4.4
(243)

Cloud-based call center software for sales and support teams

Features

Total

CloudTalk logo
VCC Live logo

38

134

44

features in common

38

features in common

CloudTalk logo

CloudTalk's unique features

  • Customer History

  • Caller ID

  • Inbound Reporting

  • Call Tagging

VCC Live logo

VCC Live's unique features

  • Social Media Integration

  • Email Management

  • Real-Time Chat

  • Chat/Messaging

Pricing

Starting from

$25/month

Value for money

CloudTalk logo
4.3

0.4

VCC Live logo
4.7

What users say about CloudTalk's value for money

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.

AR

Anonymous Reviewer

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.
AvatarImg

Julius T.

CallTools logo

CallTools

4.8
(84)

All-in-one predictive dialer & inbound call center solution

Features

Total

CallTools logo
VCC Live logo

34

65

44

features in common

34

features in common

CallTools logo

CallTools' unique features

  • Answering Machine Detection

  • Multiple Parties

  • Call Reporting

  • Activity Tracking

VCC Live logo

VCC Live's unique features

  • Agent Interface

  • Email Management

  • Customizable Reports

  • Text to Speech

Pricing

Value for money

CallTools logo
4.8

0.1

VCC Live logo
4.7

What users say about CallTools' value for money

Agents love it because it is so easy to use. The reliability of being available with very limited downtime is another huge factor that we liked about the software.

JG

Joseph G.

Easy to use, great support, super functional. The CRM component is good and they have a Big Purple Dot integration which is good for us.
AvatarImg

Jeff P.

VICIdial logo

VICIdial

4.7
(252)

Open source call center software with predictive dialer

Features

Total

VICIdial logo
VCC Live logo

39

78

44

features in common

39

features in common

VICIdial logo

VICIdial's unique features

  • Lead Distribution

  • Contact Database

  • Customizable Fields

  • On-Demand Recording

VCC Live logo

VCC Live's unique features

  • Alerts / Escalation

  • Automated Routing

  • Agent Interface

  • Social Media Integration

Pricing

Value for money

VICIdial logo
4.9

0.2

VCC Live logo
4.7

What users say about VICIdial's value for money

I love how it's editable and you can add to it and it works perfectly even better than paid softwares that being offered from big competitors.

MA

Mohamed A.

If you have a competent Linux staff with some knowledge of Linux bash, PHP, MySql and Asterisk, you are good to go. Community support is fantastic.

MS

Mark S.

Adversus logo

Adversus

4.8
(18)

Cloud-based dialer & CRM solution

Features

Total

Adversus logo
VCC Live logo

26

53

44

features in common

26

features in common

Adversus logo

Adversus' unique features

  • Purchasing & Receiving

  • Integrations Management

  • Lead Capture

  • Call List Management

VCC Live logo

VCC Live's unique features

  • Queue Management

  • Multi-Channel Communication

  • Text to Speech

  • Alerts/Notifications

Pricing

Starting from

$160/month

Value for money

Adversus logo
4.9

0.2

VCC Live logo
4.7

What users say about Adversus' value for money

You want the best for your business. Because this is only if you want the best.

KP

Kristoffer P.

The dialed is awesome and when you look into it more, it can do a lot, and often when I have something new in the dialer and in the hole system, they are ahead of me, and already on it.

KP

Kristoffer P.

Cloud Contact Center logo

Cloud Contact Center

(0)

Cloud-based customer service platform

Features

Total

Cloud Contact Center logo
VCC Live logo

25

41

44

features in common

25

features in common

Cloud Contact Center logo

Cloud Contact Center's unique features

  • CRM

  • Multi-Campaign

  • Call Tagging

  • Workforce Management

VCC Live logo

VCC Live's unique features

  • Live Chat

  • Customizable Reports

  • Call Scripting

  • Collaboration Tools

ChaseData CCaaS logo

ChaseData CCaaS

4.8
(138)

Cloud-based call center solution for SMBs

Features

Total

ChaseData CCaaS logo
VCC Live logo

41

87

44

features in common

41

features in common

ChaseData CCaaS logo

ChaseData CCaaS's unique features

  • Dashboard

  • Caller ID

  • Preview Dialer

  • Integrations Management

VCC Live logo

VCC Live's unique features

  • Email Management

  • Collaboration Tools

  • Text to Speech

Pricing

Value for money

ChaseData CCaaS logo
4.6

0.1

VCC Live logo
4.7

What users say about ChaseData CCaaS's value for money

It is flexible and powerful, allow our organization to design a solution that is meeting all our needs. The reporting out of the box is strong, and they will customize reports as needed.

WD

Wayne D.

The ability to integrate this software with existing systems and processes is outstanding. Easy to connect to any type of Database.

BH

Brian H.

Genesys Cloud CX logo

Genesys Cloud CX

4.2
(136)

Mobile optimized cloud call center with multichannel routing

Features

Total

Genesys Cloud CX logo
VCC Live logo

41

125

44

features in common

41

features in common

Genesys Cloud CX logo

Genesys Cloud CX's unique features

  • SIP Trunking

  • Online Voice Transmission

  • Screen Sharing

  • Self Service Portal

VCC Live logo

VCC Live's unique features

  • Lead Management

  • Customizable Reports

  • Agent Interface

Pricing

Starting from

$75/month

Value for money

Genesys Cloud CX logo
4.0

0.7

VCC Live logo
4.7

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

Zendesk logo

Zendesk

4.4
(2.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk logo
VCC Live logo

34

179

44

features in common

34

features in common

Zendesk logo

Zendesk's unique features

  • Health Score

  • Audit Trail

  • Content Creation

  • Archiving & Retention

VCC Live logo

VCC Live's unique features

  • Agent Interface

  • Automatic Call Distribution

  • FCC Compliance

  • Monitoring

Pricing

Starting from

$19/month

Value for money

Zendesk logo
4.1

0.6

VCC Live logo
4.7

What users say about Zendesk's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.

LR

Laura R.

Categories in common

Dialpad logo

Dialpad

4.4
(457)

Cloud communications system for enterprises

Features

Total

Dialpad logo
VCC Live logo

25

74

44

features in common

25

features in common

Dialpad logo

Dialpad's unique features

  • Visual Analytics

  • Archiving & Retention

  • For Small Businesses

  • Speech Synthesis

VCC Live logo

VCC Live's unique features

  • Text to Speech

  • Customizable Reports

  • Multi-Channel Communication

  • Computer Telephony Integration

Pricing

Starting from

$15

Value for money

Dialpad logo
4.4

0.3

VCC Live logo
4.7

What users say about Dialpad's value for money

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.

DC

Darien C.

Ameyo logo

Ameyo

4.1
(75)

All-in-one Contact Center Software

Features

Total

Ameyo logo
VCC Live logo

36

107

44

features in common

36

features in common

Ameyo logo

Ameyo's unique features

  • Call Tracking

  • Workflow Management

  • Task Management

  • CRM

VCC Live logo

VCC Live's unique features

  • FCC Compliance

  • Call Scheduling

  • Alerts/Notifications

  • Quality Management

Pricing

Value for money

Ameyo logo
3.8

0.9

VCC Live logo
4.7

What users say about Ameyo's value for money

At BRIPL we have had the pleasure to use the system for about 2 years now. It is a very effective solution that helps our agents.

SI

Shridhar I.

It is been a splendid experience with Ameyo so far, They have amazing customer service team available 24/7. Easy to configure this with our application and tools.

AR

Anonymous Reviewer

Aircall logo

Aircall

4.3
(296)

Phone system for support and sales teams

Features

Total

Aircall logo
VCC Live logo

31

98

44

features in common

31

features in common

Aircall logo

Aircall's unique features

  • File Transfer

  • Softphone

  • Phone Key Input

  • Tagging

VCC Live logo

VCC Live's unique features

  • List Management

  • Campaign Management

  • Multi-Channel Communication

  • Email Management

Pricing

Starting from

$30/month

Value for money

Aircall logo
4.1

0.6

VCC Live logo
4.7

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

RP

Ria P.

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

JB

Jonathon B.

Categories in common

Freshdesk logo

Freshdesk

4.5
(2.4K)

Online helpdesk system and customer service software

Features

Total

Freshdesk logo
VCC Live logo

21

121

44

features in common

21

features in common

Freshdesk logo

Freshdesk's unique features

  • Task Management

  • Macros/Templated Responses

  • Multi-Language

  • Tagging

VCC Live logo

VCC Live's unique features

  • Interaction Tracking

  • Outbound Call Center

  • FCC Compliance

  • Agent Interface

Pricing

Starting from

$18/month

Value for money

Freshdesk logo
4.4

0.3

VCC Live logo
4.7

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.

AR

Anonymous Reviewer

It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.

KA

Kemal A.

Categories in common

Twilio logo

Twilio

4.6
(301)

Voice and messaging for your web and mobile applications

Features

Total

Twilio logo
VCC Live logo

26

78

44

features in common

26

features in common

Twilio logo

Twilio's unique features

  • Device Management

  • Shortcodes

  • Scheduled Messaging

  • Workflow Management

VCC Live logo

VCC Live's unique features

  • Automated Routing

  • Auto-Dialer

  • Interaction Tracking

  • List Management

Pricing

Starting from

$0.01

Value for money

Twilio logo
4.3

0.4

VCC Live logo
4.7

What users say about Twilio's value for money

Fantastic service for the money they ask. Twilio is a wonderful tool for building an infrastructure for making phone calls and sending SMS messages.

AR

Anonymous Reviewer

Some of the support team at Twilio is okay. Some of them are the worst: Rude, unhelpful and stubborn and zero knowledge about their product and the industry they are part of.

OM

Or M.

Categories in common

Bitrix24 logo

Bitrix24

4.1
(520)

100% free CRM, collaboration and communication tool suite

Features

Total

Bitrix24 logo
VCC Live logo

36

394

44

features in common

36

features in common

Bitrix24 logo

Bitrix24's unique features

  • Volunteer Management

  • Performance Metrics

  • Version Control

  • Jobs Board

VCC Live logo

VCC Live's unique features

  • Customizable Reports

  • Alerts / Escalation

  • FTC Compliance

  • FCC Compliance

Pricing

Starting from

$39/month

Value for money

Bitrix24 logo
4.2

0.5

VCC Live logo
4.7

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Convoso logo

Convoso

4.5
(40)

Dial Smarter, Not Harder

Features

Total

Convoso logo
VCC Live logo

33

66

44

features in common

33

features in common

Convoso logo

Convoso's unique features

  • Automatic Lead Distribution

  • Customer Database

  • Call Reporting

  • Lead Distribution

VCC Live logo

VCC Live's unique features

  • Quality Management

  • Voice Mail

  • Text to Speech

  • Email Management

Pricing

Starting from

$90/month

Value for money

Convoso logo
4.3

0.4

VCC Live logo
4.7

What users say about Convoso's value for money

It has allowed for greater expansion of the business at a much faster clip. We are very pleased with our decision to go with Convoso.

BH

Brian H.

The best part of the software is the ease to move and manipulate the data to help drive performance.

HD

Hoang D.

Ring4 logo

Ring4

4.5
(15)

Second phone number app for texting and calling

Features

Total

Ring4 logo
VCC Live logo

11

43

44

features in common

11

features in common

Ring4 logo

Ring4's unique features

  • Tagging

  • Spam Blocker

  • Access Controls/Permissions

  • Presenter Control Management

VCC Live logo

VCC Live's unique features

  • Blended Call Center

  • Multi-Channel Communication

  • Progressive Dialer

  • Alerts/Notifications

Pricing

Starting from

$8/month

Value for money

Ring4 logo
4.5

0.2

VCC Live logo
4.7

What users say about Ring4's value for money

I love love love this product. It is helping me communicate with customers in other countries easily.

TC

Tasha C.

Unfortunately I get many spam calls on my regular cell number because it is listed on the web. By changing to a Ring 4 number I am able to block all these spam calls.

DW

David W.

Categories in common

Call Logic logo

Call Logic

4.7
(29)

Auto-dialing solution for businesses of all sizes

Features

Total

Call Logic logo
VCC Live logo

15

36

44

features in common

15

features in common

Call Logic logo

Call Logic's unique features

  • Contact Database

  • Real Time Reporting

  • Real Time Analytics

  • Real Time Monitoring

VCC Live logo

VCC Live's unique features

  • Text to Speech

  • API

  • List Management

  • FTC Compliance

Pricing

Starting from

$79.99/month

Value for money

Call Logic logo
4.7
VCC Live logo
4.7

What users say about Call Logic's value for money

Customer service is excellent their team is very responsive and knowledgeable and easy to get in touch with. You always get a live person and they will help you get started.

LM

Liberato M.

The support and training have been excellent and very responsive.

CW

Chuck W.

Categories in common

RingCentral Engage Voice logo

RingCentral Engage Voice

5.0
(1)

Outbound contact center software for business of all sizes

Features

Total

RingCentral Engage Voice logo
VCC Live logo

18

28

44

features in common

18

features in common

RingCentral Engage Voice logo

RingCentral Engage Voice's unique features

  • Call Disposition

  • Power Dialer

  • CRM

  • Third Party Integrations

VCC Live logo

VCC Live's unique features

  • Manual Dialer

  • Chat/Messaging

  • Call Routing

  • Quality Management

Categories in common

Zadarma logo

Zadarma

3.7
(42)

Business phone system for companies of all sizes

Features

Total

Zadarma logo
VCC Live logo

22

48

44

features in common

22

features in common

Zadarma logo

Zadarma's unique features

  • CRM

  • Mobile Access

  • Employee Directory

  • Open Database Design

VCC Live logo

VCC Live's unique features

  • Collaboration Tools

  • Agent Interface

  • Customizable Reports

  • Blended Call Center

Pricing

Value for money

Zadarma logo
3.9

0.8

VCC Live logo
4.7

What users say about Zadarma's value for money

Call forwarding as of yet does not work. They test calls from their system which is absolutely meaningless.

AR

Anonymous Reviewer

Very good software works perfectly in Mexico. Customer Support is great in different languages.

EZ

Evgenia Z.

Categories in common

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite

4.8
(14)

Predictive dialer & call automation for call centers

Features

Total

Dialing Innovations Call Center Application Suite logo
VCC Live logo

35

86

44

features in common

35

features in common

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Multiple Parties

  • Lead Capture

  • Automatic Outbound Dialer

  • VoIP

VCC Live logo

VCC Live's unique features

  • FCC Compliance

  • Email Management

  • FTC Compliance

  • Collaboration Tools

Pricing

Starting from

$10/month

Value for money

Dialing Innovations Call Center Application Suite logo
4.9

0.2

VCC Live logo
4.7

What users say about Dialing Innovations Call Center Application Suite's value for money

I found the people I interacted with to be helpful and very prompt. The product has been a big help to me and I believe increased my catering business.

MT

Michael T F.

The ability to manage multiple campaigns for different departments simultaneously has been easy and beneficial. This software has increased our productivity and workflow.

TB

Tania B.

Categories in common

Zoho Desk logo

Zoho Desk

4.5
(1.7K)

Cloud-based help desk platform

Features

Total

Zoho Desk logo
VCC Live logo

28

143

44

features in common

28

features in common

Zoho Desk logo

Zoho Desk's unique features

  • Third Party Integrations

  • Real Time Analytics

  • Transfers/Routing

  • Search/Filter

VCC Live logo

VCC Live's unique features

  • Blended Call Center

  • Progressive Dialer

  • Voice Mail

  • Predictive Dialer

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.2

VCC Live logo
4.7

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
AvatarImg

Kassy C.

Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

KB

Keith B.

Categories in common

ICTBroadcast logo

ICTBroadcast

4.0
(5)

Unified fax, SMS, email & voice communication platform

Features

Total

ICTBroadcast logo
VCC Live logo

26

44

44

features in common

26

features in common

ICTBroadcast logo

ICTBroadcast's unique features

  • Real Time Monitoring

  • Answering Machine Detection

  • Calendar Management

  • Real Time Reporting

VCC Live logo

VCC Live's unique features

  • Collaboration Tools

  • Manual Dialer

  • Automated Routing

  • Quality Management

Categories in common

Zoho Voice logo

Zoho Voice

(0)

Cloud-based business phone for SMB sales and support teams

Features

Total

Zoho Voice logo
VCC Live logo

15

30

44

features in common

15

features in common

Zoho Voice logo

Zoho Voice's unique features

  • Mobile Access

  • Activity Dashboard

  • Surveys & Feedback

  • VoIP

VCC Live logo

VCC Live's unique features

  • Auto-Dialer

  • Lead Management

  • Chat/Messaging

  • Monitoring

Categories in common

Castel Contact Center logo

Castel Contact Center

5.0
(1)

Contact center management solution

Features

Total

Castel Contact Center logo
VCC Live logo

17

17

44

features in common

17

features in common

Castel Contact Center logo

Castel Contact Center's unique features

  • No unique features

VCC Live logo

VCC Live's unique features

  • Multi-Channel Communication

  • API

  • List Management

  • FTC Compliance

Categories in common

NICE CXone logo

NICE CXone

4.2
(518)

Cloud Contact Center Software

Features

Total

NICE CXone logo
VCC Live logo

39

129

44

features in common

39

features in common

NICE CXone logo

NICE CXone's unique features

  • Real Time Analytics

  • Surveys & Feedback

  • Budgeting/Forecasting

  • Template Management

VCC Live logo

VCC Live's unique features

  • Collaboration Tools

  • Monitoring

  • Customizable Reports

  • Lead Management

Pricing

Starting from

$100/month

Value for money

NICE CXone logo
4.0

0.7

VCC Live logo
4.7

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.
AvatarImg

rakesh m.

The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.

JW

Justin W.

Front logo

Front

4.5
(221)

Where 7500+ companies build strong customer relationships;

Features

Total

Front logo
VCC Live logo

20

126

44

features in common

20

features in common

Front logo

Front's unique features

  • Onboarding

  • Macros/Templated Responses

  • Calendar Sync

  • Batch Communications

VCC Live logo

VCC Live's unique features

  • Interaction Tracking

  • Outbound Call Center

  • Agent Interface

  • Call Routing

Pricing

Starting from

$19/month

Value for money

Front logo
4.1

0.6

VCC Live logo
4.7

What users say about Front's value for money

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.

AR

Anonymous Reviewer

Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.

NB

Nick B.

Categories in common

3CX logo

3CX

4.5
(259)

3CX communications system. Web & mobile apps (Android, iOS)

Features

Total

3CX logo
VCC Live logo

35

113

44

features in common

35

features in common

3CX logo

3CX's unique features

  • Screen Sharing

  • Real Time Analytics

  • Multiple Parties

  • Telemarketing Management

VCC Live logo

VCC Live's unique features

  • FCC Compliance

  • Call Scheduling

  • FTC Compliance

  • Lead Management

Pricing

Starting from

$145/year

Value for money

3CX logo
4.3

0.4

VCC Live logo
4.7

What users say about 3CX's value for money

The quality of the recorded calls is amazing and it makes them very useful for training purposes. 3CX gives you a lot of freedom to organize the call list in a way that works for you.

JA

Jessica A.

Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.

LP

Luke P.

Categories in common

Ytel logo

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Features

Total

Ytel logo
VCC Live logo

34

77

44

features in common

34

features in common

Ytel logo

Ytel's unique features

  • Caller ID

  • Performance Management

  • VoIP

  • Preview Dialer

VCC Live logo

VCC Live's unique features

  • Agent Interface

  • Social Media Integration

  • Customizable Reports

  • Automated Routing

Pricing

Starting from

$100/month

Value for money

Ytel logo
3.3

1.4

VCC Live logo
4.7

What users say about Ytel's value for money

Their support is awful and will blame every issue on your network or computers even before they know any details on your pc or connection. Calls get crossed with other lines sometimes.

AR

Anonymous Reviewer

Customer service reps have been rude if you mention wanting to give negative feedback or talk to someone else about an issue.

SZ

Sara Z.

Lusha logo

Lusha

4.0
(310)

Lead enrichment software for recruiters and marketers

Features

Total

Lusha logo
VCC Live logo

3

26

44

features in common

3

features in common

Lusha logo

Lusha's unique features

  • Lead Capture

  • CRM

  • Lead Database Integration

  • Lead Engagement

VCC Live logo

VCC Live's unique features

  • List Management

  • Call Scheduling

  • Queue Management

  • Quality Management

Pricing

Starting from

$29/month

Value for money

Lusha logo
3.7

1.0

VCC Live logo
4.7

What users say about Lusha's value for money

The tool came with rave reviews and recommendations - either these are all fake or the tool has become disastrously bad recently.

SI

Saiful I.

It's constantly inaccurate - daily I am calling the numbers provided and its a wrong number. Also some people are a bit worried about how I got their details.

SB

Sam B.

Categories in common

Outreach logo

Outreach

4.5
(261)

Sales Execution Platform

Features

Total

Outreach logo
VCC Live logo

9

48

44

features in common

9

features in common

Outreach logo

Outreach's unique features

  • Audio/Video Recording

  • Email Templates

  • Drag & Drop

  • Opportunity Management

VCC Live logo

VCC Live's unique features

  • Agent Interface

  • Call Scheduling

  • Progressive Dialer

  • Customizable Reports

Pricing

Value for money

Outreach logo
4.3

0.4

VCC Live logo
4.7

What users say about Outreach's value for money

What I love most is the ability to make quality drip campaigns, email sequencing that can be combined with phone and LinkedIn messaging, along with integrating with SFDC.
AvatarImg

Nate E.

We moved across from Groove to Outreach and this was one of the best decisions we made. Outreach connects much better to other tools in our stack and the functionality is on another level.
AvatarImg

Florence B.

Categories in common

Contact Cloud logo

Contact Cloud

5.0
(5)

Omnichannel call center and business phone system

Features

Total

Contact Cloud logo
VCC Live logo

17

35

44

features in common

17

features in common

Contact Cloud logo

Contact Cloud's unique features

  • MMS

  • Mobile Keywords

  • Call Transcription

  • Message Personalization

VCC Live logo

VCC Live's unique features

  • Email Management

  • Alerts/Notifications

  • FTC Compliance

  • Chat/Messaging

Categories in common

JustCall logo

JustCall

4.1
(86)

A cloud-based phone system for remote sales and support team

Features

Total

JustCall logo
VCC Live logo

31

72

44

features in common

31

features in common

JustCall logo

JustCall's unique features

  • Template Management

  • Contact Database

  • Real Time Reporting

  • Call Screening

VCC Live logo

VCC Live's unique features

  • Chat/Messaging

  • Email Management

  • Automated Routing

  • Interaction Tracking

Pricing

Starting from

$30/month

Value for money

JustCall logo
4.3

0.4

VCC Live logo
4.7

What users say about JustCall's value for money

Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.

CL

Carina L.

Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.

AR

Anonymous Reviewer

Cyara logo

Cyara

4.3
(8)

Deliver flawless customer experiences with less effort

Features

Total

Cyara logo
VCC Live logo

6

27

44

features in common

6

features in common

Cyara logo

Cyara's unique features

  • Real Time Data

  • Performance Management

  • Real Time Reporting

  • Model-Based Testing

VCC Live logo

VCC Live's unique features

  • Call Monitoring

  • Call Scheduling

  • Automated Routing

  • Real-Time Chat

Categories in common

Creatio CRM logo

Creatio CRM

4.8
(87)

Boost marketing, sales and service performance!

Features

Total

Creatio CRM logo
VCC Live logo

14

114

44

features in common

14

features in common

Creatio CRM logo

Creatio CRM's unique features

  • FAQ

  • Opportunity Management

  • Drip Campaigns

  • Customer History

VCC Live logo

VCC Live's unique features

  • Auto-Dialer

  • IVR / Voice Recognition

  • List Management

  • FTC Compliance

Pricing

Starting from

$25/month

Value for money

Creatio CRM logo
4.8

0.1

VCC Live logo
4.7

What users say about Creatio CRM's value for money

I can honestly say its been excellent - anything we ask for has been done in good time, reliable system, great staff.

WL

Will L.

Clean intuitive interfaces that eliminate a great deal of hassle from end-user education. Robust out of the box solutions for many standard business needs.

JS

Justin S.

Categories in common

CallRail logo

CallRail

4.5
(150)

Call Tracking & Analytics

Features

Total

CallRail logo
VCC Live logo

23

66

44

features in common

23

features in common

CallRail logo

CallRail's unique features

  • On-Demand Recording

  • Recording

  • Call Disposition

  • Conversion Tracking

VCC Live logo

VCC Live's unique features

  • Text to Speech

  • Agent Interface

  • Blended Call Center

  • Predictive Dialer

Pricing

Starting from

$45/month

Value for money

CallRail logo
4.4

0.3

VCC Live logo
4.7

What users say about CallRail's value for money

It is excellent for capturing calls related to the specific campaign so we can evaluate its effectiveness and quality of leads it sent our way.

AR

Anonymous Reviewer

I hope they upgrade and it turns out to be amazing. I'm willing to give them a chance to prove themselves.
AvatarImg

Trezelle M.

Categories in common

SpitFire logo

SpitFire

4.5
(21)

Web-based predictive dialer software for call centers