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VCC Live

All-in-one Cloud Contact Center Software

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VCC Live Pricing

Pricing overview

Value for money rating

4.7

/5

27

Price starts from

55

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

Standard: €55.00/seat/month

Professional: €75.00/seat/month

Multichannel: €95.00/seat/month

Premium: €135.00/seat/month

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What users say

Overall, a nice peace of software and a good reliable service worth the money.

BP

Branimir P.

Great CRM software that does the job at a reasonable price with great customer service.
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Bojan G.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great CRM software that does the job at a reasonable price with great customer service

Reviewed 4 years ago
Pros

Ease of use - both for the admin and agents Extensive reporting options Value for money Responsive customer service

Cons

Line quality issues - not fault of the software Too many updates Overall the software has no issues, nothing more to add

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best software on the market

Reviewed 9 months ago
Pros

It's easy to use, the helpdesk team very helpful. You can find everything in this software, what you need for a callcenter.

Cons

Expensive software and sometimes you can experience server problems.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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VCC Live Review

Reviewed 4 years ago

A very innovative call center solution, which is accessible and user friendly. It shows that it has been developed with user and business needs in mind. Continuous innovation and development of new functionalities help the business grow and/or become more effective. The staff is open for discussion and give professional support and advice through understanding our business. I would recommend it everyone still using on-premise solutions!

Pros

User friendly, easy to learn Always evolving, new functionalities add to business value More visibility in reports and monitoring than before Flexible compared to our previous system, highly customizable: Script editor is one of the best I've seen IVR editor is very ergonomical

Cons

Does not always support business logic Some report interfaces miss some filters which would come handy in some cases Minor functionalities (on nice to have level) are missing, but will be developed, hopefully!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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It can be put into operation quick and easily. There is still a lot of room for improvement.

Reviewed 4 years ago

Fast and affordable entry for the start.

Pros

The fast and unbureaucratic support on the phone and by mail. The good integration of different communication channels (phone, mail, chat, etc.).

Cons

At Inbound, the first surface / mask is not ideal. When integrating images, they must always be integrated with a link.