Compare Vision Helpdesk with Similar Apps

Vision Helpdesk Reviews

Vision Helpdesk

Help Desk, Multi Company Desk and ITIL Service Desk Software
19 reviews
Visit Website

Overview

Platforms supported

Web based
iPhone app
Android app
Windows Phone app

Typical Customers

Freelancers
Small Businesses
Mid-size Business
Enterprise

Support

Phone support
Online support
Knowledge base
Video tutorials

Screenshots

View 6 more

Pricing

Starting from

7.00/month

Free trial available
No credit card required
Freemium account
Subscription based
View pricing plans

Reviews

Overall rating

19 user reviews

Ease of use

Value for money

Customer support

Last review

27th of June, 2016

Vendor responds to reviews?

Yes

View all reviews

Features

API
Accounting Management
Action Management
Active Directory Integration
Alerts / Escalation
Asset Management
Automatic Notifications
Billing & Invoicing
Categorizing
Change Management
Chat
Client Portal
Custom Forms
Custom User Interface
Customer History
Customizable Fields
Email Archiving
Email Integration
Escalation Management
Financial Management
Gamification
Help Desk Integration
Help Desk Management
IT Asset Tracking
Incident Management
Invoices
Issue Management
Issue Tracking
Knowledge Base
Macros
Multi-Channel Communication
Multi-Company
Online Forums
Problem Management
Recurring Tasks
Release Management
Reporting & Statistics
Requirements Management
SLA Management
Scheduled Reporting
Service Level Management
Social Media Integration
Surveys & Feedback
Task Scheduling
Ticket Management
Trouble Ticketing
Vendor Managed Inventory
Web Forms
Workflow Management
Learn more

Integrations

BigCommerce
Bitium
Desk.com
Facebook
Freshdesk
Google Analytics
JIRA Software
Magento
MailChimp
Microsoft Dynamics CRM
Salesforce Sales Cloud
Salesforce Service Cloud
Shopify
Slack
SugarCRM
Twitter
Wordpress
Zapier
Zendesk
Zoho CRM
Total integrations 35
View all

Security

Certifications

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
Learn more

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Social media following

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Vision Helpdesk Reviews

Vision Helpdesk

Help Desk, Multi Company Desk and ITIL Service Desk Software
19 reviews Visit Website

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