App comparison
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WADeck - WhatsApp CRM
Cloud-based WhatsApp & Telegram CRM for teams
Last updated: September 2026
WADeck - WhatsApp CRM Alternatives & Competitors (2026)
Top 9 free alternatives
Wing
Software for managing & delegating recurring tasks
Value for money
Starting price
Functionality
Automatic Transcription
5/5
Assignment Management
4.8/5
Alerts/Notifications
4.7/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
EngageBay CRM
Integrated sales & marketing software for growing teams
Value for money
Starting price
Functionality
A/B Testing
5/5
Activity Tracking
5/5
Alerts/Notifications
4.8/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
LiveAgent
Cloud-based customer service platform for all sizes
Value for money
Starting price
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Lucky Orange
Website heatmaps, session recordings & AI-powered insights
Value for money
Starting price
Functionality
Access Controls/Permissions
4.8/5
Activity Tracking
4.7/5
Alerts/Notifications
4.6/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Avochato
SMS texting and live chat for sales, support & ops teams
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Alerts/Escalation
5/5
2-Way Messaging
N/A
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Slack
A single place for team communication and workflows
Value for money
Starting price
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.7/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Social Intents
Live chat software for Microsoft Teams, Slack, and ChatGPT.
Value for money
Starting price
Functionality
A/B Testing
N/A
Activity Dashboard
N/A
Adaptive Follow-Up
N/A
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Birdeye
Cloud-based agentic marketing for multi-location brands
Value for money
No pricing info
Starting price
Functionality
Activity Dashboard
4.8/5
Activity Tracking
4.5/5
2-Way Messaging
4/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Freshdesk
Cloud-based AI help desk for teams of all sizes
Value for money
Starting price
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Vision Helpdesk
Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
Value for money
Starting price
Functionality
Alerts/Escalation
4.6/5
Activity Dashboard
4.3/5
Access Controls/Permissions
N/A
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
HubSpot Service Hub
Cloud-based customer service solution for firms of all sizes
Value for money
Starting price
Functionality
Automated Routing
4.7/5
Access Controls/Permissions
4/5
Activity Dashboard
4/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Bitrix24
Cloud & on-premises workspace for all business sizes
Value for money
Starting price
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Weave
Customer communication and appointment scheduling solution
Value for money
Starting price
Functionality
Activity Dashboard
4.4/5
Appointment Management
4.4/5
Activity Tracking
4.4/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
No pricing info
Starting price
Functionality
Chat/Messaging
4.8/5
Alerts/Notifications
4.7/5
Audio Calls
4.5/5
Top Features
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
Alerts/Escalation
4.5/5
Activity Tracking
4.3/5
Access Controls/Permissions
4.3/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
Canned Responses
4.5/5
API
4.3/5
AI/Machine Learning
4.2/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
Alerts/Notifications
4.7/5
Automated Routing
4.6/5
Activity Tracking
4.5/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
API
5/5
Autoresponders
5/5
Chat/Messaging
5/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A