App comparison
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WADeck - WhatsApp CRM
Cloud-based WhatsApp & Telegram CRM for teams
Last updated: September 2026
WADeck - WhatsApp CRM Alternatives & Competitors (2026)
LiveAgent
Cloud-based customer service platform for all sizes
Value for money
Starting price
Functionality
Alerts/Escalation
4.6/5
Activity Dashboard
4.6/5
Access Controls/Permissions
4.5/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Slack
A single place for team communication and workflows
Value for money
Starting price
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.7/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Freshdesk
Cloud-based AI help desk for teams of all sizes
Value for money
Starting price
Functionality
Activity Dashboard
4.9/5
AI Summarization
4/5
AI Text-to-Speech
4/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Text
AI-powered support that turns every chat into revenue.
Value for money
Starting price
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Zendesk Suite
AI powered customer service across all channels
Value for money
Starting price
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Bitrix24
Cloud & on-premises workspace for all business sizes
Value for money
Starting price
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
No pricing info
Starting price
Functionality
Chat/Messaging
4.8/5
Alerts/Notifications
4.7/5
Audio Calls
4.5/5
Top Features
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
Account Management
5/5
Analytics
5/5
Activity Dashboard
4.8/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
Automated Responses
5/5
Autoresponders
4.7/5
Campaign Scheduling
4.6/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Activity Dashboard
N/A
Adaptive Learning
N/A
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
No pricing info
Starting price
Functionality
Chat/Messaging
4.6/5
Autoresponders
4.6/5
Canned Responses
4.5/5
Top Features
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
Canned Responses
4.5/5
API
4.3/5
AI/Machine Learning
4.2/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.7/5
AI/Machine Learning
4.6/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
No pricing info
Starting price
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
AI Copilot
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
Top Features
CRM
N/A
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
Chatbot
4.8/5
Activity Dashboard
4.8/5
Chat/Messaging
4.7/5
Top Features
Real-time Consumer-facing Chat
N/A
Value for money
Starting price
Functionality
API
5/5
Chat/Messaging
4.8/5
Transcripts/Chat History
4.7/5
Top Features
CRM
N/A