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Yumpingo Logo

Customer experience management tool for hospitality industry

Table of Contents

Yumpingo - 2026 Pricing, Features, Reviews & Alternatives

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Yumpingo overview

What is Yumpingo?

Yumpingo is a customer experience management platform designed for the hospitality industry. The solution enables businesses to capture real-time feedback from guests at every touchpoint, including dishes, shifts, servers, locations, and channels. With Yumpingo, businesses gain insights into customer sentiment, allowing them to make informed decisions and drive improvements in their service and offerings.

The platform offers features such as guest interaction, surveys, actions, reputation management, and integrations with other tools. By leveraging customer feedback, Yumpingo helps senior leadership, operations, marketing, culinary, and front-line teams to address the root causes of customer dissatisfaction and enhance the overall experience.

Yumpingo's focus is on delivering measurable outcomes and helping businesses reduce customer churn, increase customer acquisition, and optimize menu margins through sentiment analysis.

Starting price

Free

Alternatives

with better value for money

Yumpingo’s user interface

Ease of use rating:

Yumpingo reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Yumpingo's features

Activity dashboard
Activity tracking
Alerts/Notifications
API
Commenting/Notes
CRM
Customer experience management
Customizable branding
Customizable reports
Customizable templates
Dashboard
Data import/export
Email management
Email reminders
Engagement tracking
Feedback management
Monitoring
Multi-Channel campaigns
Multi-Language
Multi-Location
Negative feedback management
Performance metrics
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time notifications
Reporting & statistics
Response management
Review monitoring
Review notification
Review request
Sentiment analysis
SMS messaging
Social media integration
Social promotion
Social sharing
Survey/Poll management
Surveys & feedback
Third-Party integrations
Visual analytics

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Yumpingo pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Yumpingo price and value

Value for money rating:

Yumpingo support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Documentation
Videos
In Person
Webinars

Yumpingo FAQs

Q. What type of pricing plans does Yumpingo offer?

Yumpingo has the following pricing plans:
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Yumpingo?

Yumpingo has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Yumpingo support?

Yumpingo supports the following languages:
English, Arabic, Spanish


Q. Does Yumpingo offer an API?

No, Yumpingo does not have an API available.


Q. What other apps does Yumpingo integrate with?

Yumpingo integrates with the following applications:
Airship, Microsoft Outlook, GuestXM, Vita Mojo, Paytronix, PAR POS, Twitter/X, Zomato for Business, SevenRooms, Foursquare Places, Deliveroo, Olo, Instagram


Q. What level of support does Yumpingo offer?

Yumpingo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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