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7shifts
4.7
(890)

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Simplifying labor management, one shift at a time.

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(25)

7shifts Pricing, Features, Reviews and Alternatives

7shifts product overview

Price starts from

34.99

Per month

Other

What is 7shifts?

Solve your restaurant scheduling woes with 7shifts. This robust platform empowers restaurants of all sizes to trim labor costs, retain staff, and stay labor compliant with a veritable toolbox of applications. Tackle employee scheduling, communication, labor compliance, and engagement easily and affordably. This platform solves challenges, reduces, costs, and saves time.

Key benefits of using 7shifts

- Integrate your POS + Payroll systems to build schedules based on projected sales (and weather) forecasts

- Complete labor compliance solutions for New York, California, San Francisco, Oregon, Seattle, and more to comply with Fair Workweek, Predictive Scheduling, and other regional labor laws

- Robust employee engagement tools to track location-specific engagement (lates, no-shows, sicks, etc) and easily identify most- and least-engaged employees with an engagement leaderboard

- Free iOS & Android mobile apps for managers and employees. Employees can view shifts, chat with coworkers, submit time-off and availability requests, swap shifts, and provide shift feedback to managers. Managers can approve or deny requests, chat with their team, view real-time sales and labor data, take shift notes, and more.

- Keep managers in-sync with the customizable Manager Log Book to update with daily shift notes, maintenance issues, event reminders, and more. A daily summary is emailed to owners and managers to review at the end of each day.

- Collect, divide and distribute tips to FOH and BOH staff easily and efficiently with Tip Pooling

- Use the weekly budget tool to keep your scheduling on track to hit your labor targets—never over- or -under-staffing

- Integrated time-tracking to better manage time, accountability, and compliance

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
Phone Support

Training options

Webinars
Documentation
Live Online
Videos

7shifts pricing information

Value for money

4.7

/5

890

Starting from

34.99

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

7shifts features

Functionality

4.6

/5

890

Total features

87

15 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Activity Dashboard
Third Party Integrations
API
Alerts/Notifications
Employee Database
Data Import/Export

Functionality contenders

7shifts users reviews

Overall Rating

4.7

/5

890

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.03/10
Rating distribution

5

4

3

2

1

677

191

17

3

2

Pros
It definitely does a nice job of allowing everyone to communicate on a single platform. Very user friendly and the features are great.
I love how intuitive it is, I love that it is free for under 10 employees, I think everyone who has to do scheduling for any size of company or any industry should use this software.
I love how easy everything is to use. I love being notified when my schedule has been posted and as someone who used to make the schedule each week, making and publishing schedules is easy as well.
Cons
The only flaw in the software I have found is that I sometimes have trouble accessing the app from my phone.
The absolute worst part about this software has to do with the roles that employees can be assigned: there is no "training" option under the roles that I created.
Also, the wage predictions are hit or miss. I also only get half of the notifications I should, and sometimes that app refuses to post pictures to the log.

Overall rating contenders

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Ben T.

Director of Operations

Hospitality, 11-50 employees

Review source

Overall Rating

The best out there.

Reviewed 4 months ago

Transcript

Ben: Hello. My name is Ben. I am a director of operations for a hospitality group, and I give 7Shifts...

DC
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Daniel C.

Manager

Restaurants, 11-50 employees

Review source

Overall Rating

Fantastic Labor Management App

Reviewed 2 years ago

Transcript

Daniel: My name is Daniel, and I'm the managing partner here at a full service restaurant, and 7shifts...

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Leandro U.

Verified reviewer

Food & Beverages, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

7 Shifts for restaurant schedule Management

Reviewed 2 years ago

My managers and employees love it.

Pros

It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.

Cons

To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.

Vendor response

Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!

TB
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Tracy B.

Food & Beverages, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great for small business with lots of moving parts!

Reviewed a year ago

It pays for itself in employee management. Time off, scheduling, basic HR tasks (address, phone #, hire date, etc.) are great things to utilize.

Pros

I absolutely adore 7Shifts. To start off with a HUGE bonus, they have a free app for employees, so that already helps get this software in the pockets of those you're reaching. I only have 10 employees, but they are all being pulled in different directions/departments, so we're able to keep up with time off requests, coordinate with other managers and see what shifts covered where all in one place. It's incredibly easy to use once you get used to it!

Cons

I don't like that you can't post events for certain departments. Ex: the taproom has trivia on Wednesday. The Brewery has a brew day, cleaning, etc. scheduled and there's not a brewery specific place to post. This is small, but something that would help. I would also LOVE an end of day logbook feature.

Vendor response

Thanks for the detailed review Tracy! We love your feedback and am happy to hear that 7shifts has provided so much value to your business.

DE
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Danielle E.

Nonprofit Organization Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

7Shifts simplified scheduling, switching shifts, and communication

Reviewed 24 days ago

I was able to ensure that in the event I would need pick up a shift for more hours, or have someone else cover a shift for me, I could do that quickly and efficiently with the software.

Pros

The ability to have a clear view of shifts for the week, as well as who I was scheduled to work with. I was also able to find co-workers contact info in case something came up and I needed to switch shifts. Very helpful.

Cons

Not sure if anything was missing. We used a different software for payroll and time tracking, but even in 7 shifts I was able to see quickly the number of hours I was collectively scheduled for the upcoming week.

jl
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jose luis t.

Financial Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

7 shit

Reviewed a month ago
Pros

Las caracteristica en las tareas al planificar

Cons

Lento en la.carga de muchos datos,se bloqueea

Showing original review in Spanish. See translation

AJ
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Aliya J.

Food & Beverages, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I absolutely love 7shifts!

Reviewed 4 months ago

Never had a single issue! Easy to use, navigate, trouble shoot, and I would recommend it to a friend!

Pros

7shifts is easy to navigate for all, easily accessible, And free of charge in the App Store. This app made it easy to stay organized and worked quickly to do so.

Cons

I love absolutely everything about 7shifts!

Vendor response

You love to hear it. Thanks so much for the kind words Aliya :)

7shifts FAQs and common questions

How much does 7shifts cost?

7shifts' pricing starts at $29.99 per month.


How do I use 7shifts?

You can use 7shifts to schedule employee shifts, communicate with your team, set and track costs, track employee hours, manage tasks, pool tips, and hire new employees. The platform is accessible via web, Android, and Apple devices.


Is 7shifts free?

Yes, 7shifts offers a free version for single-location restaurants and a 14-day free trial.


How do I change my availability on 7shifts?

You can submit your availability directly within the mobile app.


What does BD mean in 7shifts?

BD means "business decline," and when BD is checked on a shift, it indicates that there is no firm shift end time, and the employee will be sent home when business slows down.


How many restaurants use 7shifts?

Over 25,000 restaurants use 7shifts.


How do you clock in on 7shifts?

You can clock in on smartphones, tablets, or the restaurant POS system with or without WiFi.

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