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Simplifying team management, one shift at a time.

(35)

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7shifts Pricing, Features, Reviews and Alternatives

7shifts FAQs

How much does 7shifts cost?

7shifts' pricing starts at $29.99 per month.


How do I use 7shifts?

You can use 7shifts to schedule employee shifts, communicate with your team, set and track costs, track employee hours, manage tasks, pool tips, and hire new employees. The platform is accessible via web, Android, and Apple devices.


Is 7shifts free?

Yes, 7shifts offers a free version for single-location restaurants and a 14-day free trial.


How do I change my availability on 7shifts?

You can submit your availability directly within the mobile app.


What does BD mean in 7shifts?

BD means "business decline," and when BD is checked on a shift, it indicates that there is no firm shift end time, and the employee will be sent home when business slows down.


How many restaurants use 7shifts?

Over 25,000 restaurants use 7shifts.


How do you clock in on 7shifts?

You can clock in on smartphones, tablets, or the restaurant POS system with or without WiFi.

7shifts product overview

Price starts from

34.99

Per month

Other

What is 7shifts?

7shifts is an all-in-one restaurant team management platform that helps operators:

Key benefits of using 7shifts

7shifts is an all-in-one restaurant team management platform that helps operators:

1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting.

2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists.

3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips.

4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%.

Here’s how your restaurant can benefit from 7shifts:
- Save up to 4 hours per week creating and managing your staff schedules
- Reduce time spent on scheduling by 80%
- Save up to $250 per month in managers time
- Reduce labor costs to save up to $3,000 annually
- Reduce calls and texts from staff by 70%
- Create schedules with 95% labor accuracy
- Forecast your future sales with 95% accuracy
- Save $1,000s per month in reduced labor costs from more efficient schedule
- Save $1,000’s per month in early clock ins and labor overages

It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
Phone Support

Training options

Webinars
Documentation
Live Online
Videos

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Why am I seeing this?

7shifts pricing information

Value for money

4.6

/5

1.1K

Starting from

34.99

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

7shifts features

Functionality

4.6

/5

1.1K

Total features

89

17 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
Alerts/Notifications
Reporting & Statistics
API
Data Import/Export
Employee Database

Functionality contenders

7shifts users reviews

Overall Rating

4.7

/5

1.1K

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.95/10
Rating distribution

5

4

3

2

1

870

279

25

3

2

Pros
It definitely does a nice job of allowing everyone to communicate on a single platform. Very user friendly and the features are great.
I love how intuitive it is, I love that it is free for under 10 employees, I think everyone who has to do scheduling for any size of company or any industry should use this software.
I love how easy everything is to use. I love being notified when my schedule has been posted and as someone who used to make the schedule each week, making and publishing schedules is easy as well.
Cons
The only flaw in the software I have found is that I sometimes have trouble accessing the app from my phone.
The absolute worst part about this software has to do with the roles that employees can be assigned: there is no "training" option under the roles that I created.
Also, the wage predictions are hit or miss. I also only get half of the notifications I should, and sometimes that app refuses to post pictures to the log.

Overall rating contenders

RK
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Ryan K.

director of operations

Food & Beverages, 51-200 employees

Review source

Overall Rating

7Shifts Review: 7Shifts Leads to Success

Reviewed 5 months ago

Transcript

Ryan: Hi, my name is Ryan. I'm the director of operations for H&H Bagels, and I would give 7Shifts, a...

Vendor response

Thank you so much for taking the time for this video review Ryan! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com and they can help you.

AB
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Allie B.

Manager owner

Restaurants, 51-200 employees

Review source

Overall Rating

7Shifts Review: Best Scheduling Software Out There.

Reviewed 4 months ago

Transcript

Allie B.: Hi. My name is Allie and I am manager and owner of my family's pizza restaurants. We have five...

Vendor response

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

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heather m.

Restaurants, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

7shifts, not just for scheduling

Reviewed 5 years ago

I have found that using 7shifts significantly decreases the number of errors surrounding scheduling and requested time off which is priceless in a labor market like this. furthermore, the time and energy spent on writing the schedule is much lower than when we used a homemade spreadsheet.

Pros

7shifts makes scheduling easy with a copy to next week feature that allows scheduler to mimic previous weeks schedules. the repeating schedule feature makes scheduling kinder - allowing staff to set a weekly schedule of availability. the chat and announcements feature lets communication flow without messier emails and texts. the app-based time off submissions really simplify and streamline a formerly archaic system that was easy to screw up with paper notes, emails, calendars, notebooks. the shift pool empowers staff to make last minute changes to their schedules or pick up extra work.

Cons

there's a lot of neat features that you have to pay extra for like an events calendar and labor to sales based scheduling.

Vendor response

Amazing! Thanks so much for the review Heather. We are happy to hear that 7shifts is proving beneficial to your team at State Park, especially in a tight labor market. Please do not hesitate to reach out if there is ever anything we can do to help support you or your team.

LB
AvatarImg

Leslie B.

Restaurants, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Decision

Reviewed 5 years ago

I wish all companies had a team like 7 Shifts! Such a joy to work with. They love their job and are not just a sales department. Their support and development teams are just as good as their front line sales because they can really believe in their product and deliver what they are promising. First class!

Pros

We can maximize profit by scheduling exactly where needed with forecasting We can create a schedule in minutes verses an hour We can eliminate scheduling employees on requested days off or outside of their availability Employees can update availability, time off without bothering management Employees find a replacement for their shift after schedule is posted instead of bothering management Managers...

Cons

To be honest, my list has dwindled of items I like least because everytime I bring a negative aspect to customer support, the development team calls and gathers information, then they begin programming and redesigning to improve their product for everyone. My only issue is waiting for them to make the awesome labor dashboard available for lower levels so managers can use it to train team leads without programming them to be in the 'management' category just to get the actual real time labor on their phone.

Vendor response

Amazing! Thanks for the review Leslie. We are grateful for your feedback and it has made our team's day to hear from every department at 7shifts is pulling together to provide more value to you and your business. It's feedback like this that reminds us why labor management is vitally important to operators like yourself and we look forward to providing you and your team even more value in the future.

MW
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Matthew W.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

7Shifts went to a great platform for a good price to completely unusable and shockingly overpriced.

Reviewed 7 years ago

This software previously helped us save time and implement clear communication. It now is unusable and has little to no benefit.

Pros

7Shifts has a clean website that is easy to use when it is up. The best thing about the software was how it worked before they updated the system to be unusable and increased their prices by almost 600%.

Cons

7Shifts' new tools are not thoughtful and don't work with other systems. They have overhauled their system and the new system consistently has issues that make the website and apps unusable. Additionally, the regular system crashes come as 7shifts went from a very reasonable a month depending on the size of your business, to $57 for what we were paying a month for previously. Poor support along with a "Sorry! You are SOL" way of doing business makes 7Shifts a must avoid. Every update from 7Shifts has also included problem after problem. While the system to sign up for their service never goes down, the apps and website are now regularly unusable.

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Brett B.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

7Shift Longtime User Review

Reviewed 3 months ago

Works reliably and allows remote scheduling.

Pros

It works great and allows the team to know and change their schedule on their mobile devices.

Cons

The price could be a little less costly for a smaller company.

Vendor response

Thank you for taking the time to share your experience with 7shifts! We greatly appreciate customer feedback. With any feedback you'd like to share further, feel free to pass it along to reviews@7shifts.com.

KK
AvatarImg

Keith K.

Restaurants, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Love 7Shifts!

Reviewed 5 years ago

From the beginning over 5 years ago to today, the entire team at 7Shifts has been great to work with and are very accomodating to my requests for further functionality.

Pros

I like that I the functionality of the app and online. It is easy to access and use. The app is free and this makes a big difference with our hourly team members.

Cons

I wish the reporting was more robust. Sometimes I need more data than the reporting is capable of pullin gin.

Vendor response

Thanks for the review Keith! We are thrilled to have the opportunity to work with you and the rest of your team at Kaldi's every day, and we look forward to building what you need for years to come. Cheers!

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