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Simplifying team management, one shift at a time.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.6
/5
1.1K
Starting from
34.99
Per month
Other
Value for money contenders
Functionality
4.6
/5
1.1K
Total features
89
17 categories
Functionality contenders
Overall Rating
4.7
/5
1.1K
Positive reviews
832
266
23
3
2
Overall rating contenders
Ben T.
Director of Operations
Hospitality, 11-50 employees
Review source
Transcript
Ben: Hello. My name is Ben. I am a director of operations for a hospitality group, and I give 7Shifts...
David C.
Restaurant Manager
Restaurants, 11-50 employees
Review source
Transcript
Daniel: My name is Daniel, and I'm the managing partner here at a full service restaurant, and 7shifts...
heather m.
Restaurants, 51-200 employees
Used daily for 1-2 years
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I have found that using 7shifts significantly decreases the number of errors surrounding scheduling and requested time off which is priceless in a labor market like this. furthermore, the time and energy spent on writing the schedule is much lower than when we used a homemade spreadsheet.
7shifts makes scheduling easy with a copy to next week feature that allows scheduler to mimic previous weeks schedules. the repeating schedule feature makes scheduling kinder - allowing staff to set a weekly schedule of availability. the chat and announcements feature lets communication flow without messier emails and texts. the app-based time off submissions really simplify and streamline a formerly archaic system that was easy to screw up with paper notes, emails, calendars, notebooks. the shift pool empowers staff to make last minute changes to their schedules or pick up extra work.
there's a lot of neat features that you have to pay extra for like an events calendar and labor to sales based scheduling.
Amazing! Thanks so much for the review Heather. We are happy to hear that 7shifts is proving beneficial to your team at State Park, especially in a tight labor market. Please do not hesitate to reach out if there is ever anything we can do to help support you or your team.
Tom K.
Food & Beverages, 51-200 employees
Used daily for 2+ years
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Overall it’s great! Customer service is my biggest reason for using 7shifts!!!! Questions get addressed the same day! If there’s a glitch or a feature request, they listen and will try to implement on their next update. This app has come a long way. The app is ever evolving and I see new features being added from time to time. Love the support and love the evolution. Price is also fair. 100% will recommend to any businesses!
A super all-in-one app that does pretty much everything. Scheduling, to time clocking, to event calendar, to messaging, to task assigning. Price is fair and function is easy to use.
Messaging within the app is slow and unreliable. Amount of notifications received is too much and not easily customizable. Not having the ability to show a staff’s shift from another department that work multiple departments when printing is kind of a bummer (if I am scheduled to work as a manager in admin department, I will not show up in the restaurant department even though I am assigned and appear on schedule).
Tom, thank you SO much for such a detailed review with so much thought and consideration - our entire team really appreciates it and looks forward to providing your business with value for years to come.
Matthew W.
Hospitality, 11-50 employees
Used daily for 2+ years
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This software previously helped us save time and implement clear communication. It now is unusable and has little to no benefit.
7Shifts has a clean website that is easy to use when it is up. The best thing about the software was how it worked before they updated the system to be unusable and increased their prices by almost 600%.
7Shifts' new tools are not thoughtful and don't work with other systems. They have overhauled their system and the new system consistently has issues that make the website and apps unusable. Additionally, the regular system crashes come as 7shifts went from a very reasonable a month depending on the size of your business, to $57 for what we were paying a month for previously. Poor support along with a "Sorry! You are SOL" way of doing business makes 7Shifts a must avoid. Every update from 7Shifts has also included problem after problem. While the system to sign up for their service never goes down, the apps and website are now regularly unusable.
Mahmud U.
Restaurants, 11-50 employees
Used daily for 2+ years
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Great customer service, easy to use
We have been using 7Shifts little over 2 years now and it has been a great experience. User interface is very simple. It an app that apple would have build. Very basic but yet very powerful. If you are getting this app i highly recommend getting all packages. End of the day it saves you money and head ache. Advil pain killer is expensive and good for your body
I dont have any dislike so far in 2 years
Thanks so much for the review Mahmud! We love working with your team at MezzeMe and can't wait for our next visit. It makes our day to hear that your team gets tremendous value out of 7shifts for your restaurants.
Leslie B.
Restaurants, 51-200 employees
Used daily for 1-2 years
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I wish all companies had a team like 7 Shifts! Such a joy to work with. They love their job and are not just a sales department. Their support and development teams are just as good as their front line sales because they can really believe in their product and deliver what they are promising. First class!
We can maximize profit by scheduling exactly where needed with forecasting We can create a schedule in minutes verses an hour We can eliminate scheduling employees on requested days off or outside of their availability Employees can update availability, time off without bothering management Employees find a replacement for their shift after schedule is posted instead of bothering management Managers...
To be honest, my list has dwindled of items I like least because everytime I bring a negative aspect to customer support, the development team calls and gathers information, then they begin programming and redesigning to improve their product for everyone. My only issue is waiting for them to make the awesome labor dashboard available for lower levels so managers can use it to train team leads without programming them to be in the 'management' category just to get the actual real time labor on their phone.
Amazing! Thanks for the review Leslie. We are grateful for your feedback and it has made our team's day to hear from every department at 7shifts is pulling together to provide more value to you and your business. It's feedback like this that reminds us why labor management is vitally important to operators like yourself and we look forward to providing you and your team even more value in the future.
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How do I change my availability on 7shifts?
What does BD mean in 7shifts?