App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Call Center Software with Call Routing - Page 3

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

267 software options

Sponsored

Personalize your search

Any industry

Any business size

InfoFlo logo
4.5
(95)

All-in-One CRM Software Solution

learn more

InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface

Read more about InfoFlo

Users also considered
HoduCC logo
4.6
(75)

HoduCC Contact center software for sales and support teams

learn more
HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.

Read more about HoduCC

Users also considered
FluentStream logo
4.6
(71)

Streamline Your SMB Communication Needs with FluentStream

learn more
Cross-channel business communications for the modern business

Read more about FluentStream

Users also considered
Ricochet360 logo
4.8
(52)

Sales is a contact sport. Our Auto Dialer connects you 1st!

learn more
Our products include: Cloud Phone System, Progressive Dialer, CRM & Lead Management, Marketing Automation, and Mobile CRM.

Read more about Ricochet360

Users also considered
AVOXI logo
4.8
(53)

Hosted business phone system and call center solution

learn more
AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

Read more about AVOXI

Users also considered
Avaya UCaaS logo
4.4
(81)

Unified communications platform

learn more
Avaya UCaaS (formerly Avaya Aura Contact Center) is a unified communications platform businesses of all sizes across a range of industries. The solution enables flexible hybrid working for agents at home or in the office, and combines Avaya Cloud Office, Avaya Spaces, and Avaya Enterprise Cloud.

Read more about Avaya UCaaS

Users also considered
Toky logo
4.3
(105)

Virtual phone system for business sales and customer support

learn more
Start your businesses call center easily with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more

Read more about Toky

Users also considered
Bria logo
4.3
(99)

VoIP communication and collaboration management solution

learn more
Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

Read more about Bria

Users also considered
Kavkom logo
4.7
(56)

Predictive dialer and telephony software for telemarketers

learn more
Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

Read more about Kavkom

Users also considered
Kustomer logo
4.6
(56)

Modern Customer Service Software For Customer-First Brands

learn more
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

Read more about Kustomer

Users also considered
VoIPstudio logo
4.7
(42)

VoIPstudio: the no-hassle VoIP phone service for business

learn more
High-quality Cloud PBX service with full Call Center capabilities. Enhance your sales and customer support teams' productivity while improving customer satisfaction. +40 features: Call Routing, CTI Integrations, Call Logging, Call Recording, IVR, ACD Queue Management, and Wallboard. 24/7 support.

Read more about VoIPstudio

Users also considered
Aspect Unified IP logo
4.4
(70)

Enable inbound and outbound omni-channel contact.

learn more
Unified, omni-channel customer service platform for managing interactions across email, chat, voice calls, SMS, social channels, and more.

Read more about Aspect Unified IP

Users also considered
Channels logo
4.8
(36)

Power up your customer service

learn more
Calling software tailored to Contact Center. Use features such as Auto Dialer, Call Monitoring and Call recordings to improve your performance. Plus, it takes less than 5 minutes to get started with CrazyCall so new agents can start calling right away!

Read more about Channels

Users also considered
Ameyo logo
4.1
(96)

All-in-one Contact Center Software

learn more
An all-in-one customer interaction suite powering over a billion interactions worldwide

Read more about Ameyo

Users also considered
TCN logo
4.5
(53)

Cloud-based call center solution

learn more
TCN's unrivaled productivity with omni-channel reach. From inbound, outbound, and blended call flows TCN connects you with your customers like never before.

Read more about TCN

Users also considered
FocalScope logo
5.0
(28)

Call center management software

learn more
FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

Read more about FocalScope

Users also considered
Sprinklr logo
4.2
(80)

Social media management, analytics & strategy planning.

learn more
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

Users also considered
Vonage Contact Center logo
4.3
(67)

Cloud Contact Center & Inside Sales Software for Salesforce

learn more
The Leading Cloud Contact Center Solution for Salesforce and Desk.com. Solutions to Improve Productivity for Inside Sales and Customer Service Teams.

Read more about Vonage Contact Center

Users also considered
Callture logo
4.9
(31)

Virtual PBX software for small to medium businesses

learn more
Virtual PBX system turns your phone into an office phone system with multiple extensions and personalized voicemail. You can record customized greeting, have an operator extension and access to online management center. You will never install any hardware or have to deal with complicated software.

Read more about Callture

Users also considered
Exotel logo
4.3
(66)

Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI

learn more
Exotel is the emerging market's full-stack customer engagement platform that offers a communication API framework to build your conversational portfolio, an omnichannel contact center and a conversational AI toolkit to improve speed, quality and outcomes of customer conversations.

Read more about Exotel

Users also considered
Call Center Studio logo
4.5
(48)

Pay-as-you-go • Scalable • AI Powered • Better CX

learn more
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

Read more about Call Center Studio

Users also considered
CDR Call Reporting for Cisco logo
5.0
(25)

Unified Communication Solution

learn more
Variphy is a unified communications reporting solution for Cisco Call Data Record (CDR) and Call Analytics. Variphy provides real-time analytics, reporting, time range selection with accurate data, graphs and tables to help network managers improve call center performance.

Read more about CDR Call Reporting for Cisco

Users also considered
MAXvoice logo
4.9
(28)

Communication tool that connects teams via voice calling

learn more
MAXvoice is a cloud-based communication platform that lets businesses use voice calling and group chat to connect with customers, partners, vendors, support resources, and co-workers across multiple locations.

Read more about MAXvoice

Users also considered
Sharpen logo
4.4
(48)

Happy Agents. Happy Customers.

learn more
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive customer experience.

Read more about Sharpen

Users also considered
Ringostat logo
5.0
(25)

?all tracking, end-to-end analytics, calling, messaging

learn more
Ringostat is ?all tracking, end-to-end analytics, calling, and messaging platform.
It helps to optimize marketing considering the cost recovery, as well as build effective communication with customers and increase sales. Official Google Analytics technological partner.

Read more about Ringostat

Users also considered