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Call Center Software with Customizable Reports (2026) - Page 7

Last updated: April 2026

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186 software options

Daktela logo

Call Centre Software for all Business

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Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks.

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tele-LOOK logo

See & Solve Instantly. Live-Video Support. Starting at 0€

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Efficient live video support for service teams. Solve technical issues remotely via browser & screensharing. No app required. Reduce travel costs and boost customer satisfaction. Start now with the permanently free 0 Euro Basic Version.

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Omnicus logo

Make The Contact Center Your Competitive Advantage

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Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Intermedia Contact Center logo

Wherever, Whenever Customer Engagement

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Give customers the five-star experience they expect with Intermedia Contact Center. Use Intermedia's deep customer handling tools to give customers quick, personalized, convenient access to your customer-facing employees from wherever.

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Peopleware logo

Brings work and demand into perfect balance.

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Peopleware, an award-winning workforce management solution, provides advanced forecasting, scheduling, real-time management, and employee engagement tools. Peoplew is trusted globally by over 200,000 users in more than 30 countries to empower their people and optimize workforce efficiency every day.

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OpenTouch Enterprise Cloud logo

Voice & unified communications for SMBs

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A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses

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SalesLens logo

Cloud-based data analysis platform

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SalesLens is a cloud-based data analysis software that helps businesses analyze and monitor sales conversations on a unified platform. Key features include reporting/analytics, an activity dashboard, data visualization, performance tracking, and more.

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CallerDesk logo

Virtual telephony system for business communications

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CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

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Enreach Omnichannel logo

Cloud contact center software for support

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Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

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Selmo logo

Powerful auto dialer software for call centers & businesses

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Selmo is a call automation software for businesses, call centers, and contact centers, which covers most business processes, offers wide call center software functionality, and has one of the most effective predictive dialers on the market.

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NICE Nexidia logo

AI-enabled customer engagement analytics platform

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NICE Nexidia is a customer engagement analytics platform designed to help businesses in financial services, healthcare, legal, IT and other industries monitor customer service activities, trends and performance across contact center sites, team members, and agents using artificial intelligence (AI)-enabled dashboards.

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RingRx logo

HIPAA-compliant phone, fax, text, and video for healthcare

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RingRx is a HIPAA-compliant phone system designed for modern healthcare providers. It supports healthcare professionals with reliable voice, text, fax, and video communication software. RingRx features enterprise-quality technologies to streamline patient communications, including customizable call routing, easy voicemail access, and secure texting capabilities.

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RingRx logo

HIPAA-compliant phone, fax, text, and video for healthcare

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RingRx is a HIPAA-compliant phone system designed for modern healthcare providers. It supports healthcare professionals with reliable voice, text, fax, and video communication software. RingRx features enterprise-quality technologies to streamline patient communications, including customizable call routing, easy voicemail access, and secure texting capabilities.

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MiaRec logo

Boost Efficiency. Elevate Experiences. Improve Outcomes.

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MiaRec helps contact centers unlock the intelligence from their customer interactions for better business results & happier customers.

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Office24by7 logo
(0)

All-in-One Office Automation Solutions

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Office24by7 Call Center software enables teams to handle inbound and outbound calls with IVR, smart routing, call logging, and real-time dashboards. It helps organizations improve agent productivity, maintain service quality, and manage high call volumes from one system.

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CommBox logo
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Cloud-based contact center and customer service solution

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CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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Akio.CX logo
(0)

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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3C Plus logo
(0)

Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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Prodigal logo
(0)

Turn Consumer Finance conversations into outcomes.

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Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes.

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comdesk logo
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comdesk is call center software to aid customer service

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AI-integrated call center software with VoIP, smart routing & CRM integration for seamless sales & service communication.

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Fusion Connect CCaaS logo
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Contact Center as a Service for customer communication

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Use Fusion Connect Contact Center as a Service (CCaas) to communicate with your customers the way they want, while your agents work from anywhere. CCaaS is flexible and scalable to deploy and includes tools such as a predictive dialer, IVR, ACD, and unlimited call queues, with options for omnichannel and AI-based self-service.

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Fastcall logo
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Salesforce CTI: Native Phone Dialer + SMS

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FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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Voice Solution logo
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We simplify enterprise communication platform

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Voice Solution is a cloud-based telephony solution that helps improve enterprises' communication systems to connect with customers at scale via a multi-channel platform.

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