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Call Center
Page 13

Call Center Software for Large Enterprises (2026) - Page 13

Last updated: February 2026

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Features

Mobile Access(123)

Call Recording(300)

Real-Time Notifications(107)

Alerts/Notifications(178)

Support Ticket Management(70)

Integrated with

Salesforce Sales Cloud(77)

WordPress(19)

Shopify(36)

Jira(12)

Act!(7)

Pricing model

Free(70)

Open Source(11)

Free Trial(200)

One Time License(8)

Subscription(270)

Devices supported

Mac(163)

iPad(114)

Android(136)

Linux(138)

Web-based(356)

iPhone(129)

Windows(209)

Organization types

Small Business(336)

Non Profit(172)

Large Enterprises

Public Administrations(176)

Freelancers(137)

Mid Size Business(349)

User rating

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InfoCision

3.3

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Web-based call center and internal communication software

InfoCision is available for Large Enterprises and offers the following support options: Email/Help Desk.

Read more about InfoCision

Users also considered

C-Zentrix

3.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Omnichannel Contact Center with AI, CRM & Automation

C-Zentrix is available for Large Enterprises and offers the following support options: 24/7 (Live rep).

Read more about C-Zentrix

Users also considered

inspeech

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Extract the wealth hidden in your client’s voice

inspeech is available for Large Enterprises and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum.

Read more about inspeech

Users also considered

Orbox

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Creating positive experiences through enhanced communication

Orbox is available for Large Enterprises.

Read more about Orbox

Users also considered

Vocalcom Salesforce Edition

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Contact center solution native in Salesforce

Vocalcom Salesforce Edition is available for Large Enterprises and offers the following support options: Phone Support.

Read more about Vocalcom Salesforce Edition

Users also considered

Metaphor Contact Center

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Omnichannel contact center solution

Metaphor Contact Center is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Chat.

Read more about Metaphor Contact Center

Users also considered

Curious Thing

3.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Voice AI assistants for businesses of all sizes

Curious Thing is available for Large Enterprises and offers the following support options: Chat, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum.

Read more about Curious Thing

Users also considered

Fonvirtual Call Center

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Communication solution for call management & distribution

Fonvirtual Call Center is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat.

Read more about Fonvirtual Call Center

Users also considered

Gridbees

(0)

The 100% customizable, API-first headless ecommerce platform

Gridbees is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Phone Support, Chat, Email/Help Desk.

Read more about Gridbees

Users also considered

CommBox

(0)

Cloud-based contact center and customer service solution

CommBox is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, 24/7 (Live rep).

Read more about CommBox

Users also considered

Verascape

(0)

Customer service and order tracking solution for businesses

Verascape is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Verascape

Users also considered

Contact Cubed

(0)

AI-enabled call transcription and speech analytics software

Contact Cubed is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum.

Read more about Contact Cubed

Users also considered

Prodigal

(0)

Turn Consumer Finance conversations into outcomes.

Prodigal is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Prodigal

Users also considered

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Chat.

Read more about 3C Plus

Users also considered

Enterprise Accelerator

(0)

Data analysis platform to monitor customer interactions

Enterprise Accelerator is available for Large Enterprises and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

Read more about Enterprise Accelerator

Users also considered

Coztel

(0)

Advanced cloud-based call center software

Coztel is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Coztel

Users also considered

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is available for Large Enterprises and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

Read more about SOGEDES.X

Users also considered

mySQM Customer Service QA

(0)

FCR Insights Software

mySQM Customer Service QA is available for Large Enterprises and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

Read more about mySQM Customer Service QA

Users also considered

HGS Agent X

(0)

Contact Center AI

HGS Agent X is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support.

Read more about HGS Agent X

Users also considered

Flip CX

(0)

Cost-saving automation for inbound calls

Flip CX is available for Large Enterprises and offers the following support options: FAQs/Forum, Chat, Phone Support, Email/Help Desk, Knowledge Base.

Read more about Flip CX

Users also considered

Fastcall

(0)

Salesforce CTI: Native Phone Dialer + SMS

Fastcall is available for Large Enterprises.

Read more about Fastcall

Users also considered

Video Call Center

(0)

Your own branded, video call center in a matter of weeks

Video Call Center is available for Large Enterprises.

Read more about Video Call Center

Users also considered

NovelVox Unified Agent Desktop

(0)

Integrated Contact Center Desktop for Specific Business Need

NovelVox Unified Agent Desktop is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat.

Read more about NovelVox Unified Agent Desktop

Users also considered

TrackMyLeads

(0)

Web-based lead management solution for SMBs

TrackMyLeads is available for Large Enterprises and offers the following support options: FAQs/Forum, Chat, Email/Help Desk, Phone Support.

Read more about TrackMyLeads

Users also considered

CallVU

(0)

Digital call experience platform for call centers

CallVU is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base.

Read more about CallVU

Users also considered

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