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Best Call Center Software for Large Enterprises

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NICE CXone

4.2
(509)

Cloud Contact Center Software

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NICE CXone is available for Large Enterprises and offers the following support options: Knowledge Base, 24/7 (Live rep), Phone Support, Chat.

Read more about NICE CXone

Genesys Cloud CX

4.2
(124)

Mobile optimized cloud call center with multichannel routing

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Genesys Cloud CX is available for Large Enterprises and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about Genesys Cloud CX

Webex

4.4
(5.4K)

One app for everything. And everyone.

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Webex is available for Large Enterprises and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Webex

Salesforce Service Cloud

4.4
(528)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about Salesforce Service Cloud

LogMeIn Rescue

4.7
(136)

Remote support for helpdesks, call centers and organizations

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LogMeIn Rescue is available for Large Enterprises and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about LogMeIn Rescue

Twilio

4.6
(264)

Voice and messaging for your web and mobile applications

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Twilio is available for Large Enterprises and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about Twilio

Zoho Desk

4.5
(1.6K)

Cloud-based help desk platform

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Zoho Desk is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

ChaseData CCaaS

4.8
(133)

Cloud-based call center solution for SMBs

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ChaseData CCaaS is available for Large Enterprises and offers the following support options: Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat.

Read more about ChaseData CCaaS

3CX

4.5
(247)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX is available for Large Enterprises and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about 3CX

Zendesk

4.4
(2.7K)

Service-first CRM company that builds support & sales tools

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Zendesk is available for Large Enterprises and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Zendesk

Nextiva Call Center

4.3
(64)

VoIP Call Center solution.

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Nextiva Call Center is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about Nextiva Call Center

Kixie PowerCall

4.7
(167)

Ultra-reliable, easily-automated calling & texting for sales

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Kixie PowerCall is available for Large Enterprises and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Kixie PowerCall

Intradiem

4.4
(16)

Workforce automation solution for optimizing operations

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Intradiem is available for Large Enterprises and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about Intradiem

ReadyMode

4.1
(16)

Predictive dialer and CRM for call centers.

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ReadyMode is available for Large Enterprises and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about ReadyMode

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

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Qubicles is available for Large Enterprises and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Qubicles

LiveAgent

4.7
(1K)

Great customer service starts with better help desk software

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LiveAgent is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about LiveAgent

DialerAI

(0)

Predictive dialer solution for call centers

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DialerAI is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

Read more about DialerAI

Newfies-Dialer

5.0
(4)

Auto dialers for lead generation & telemarketing

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Newfies-Dialer is available for Large Enterprises and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base.

Read more about Newfies-Dialer

Omnis

(0)

Contact center solution for customer engagement

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Omnis is available for Large Enterprises and offers the following support options: Knowledge Base, Email/Help Desk, Phone Support.

Read more about Omnis

PhoneBurner

4.9
(147)

Power dialer & outbound sales acceleration software for SMBs

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PhoneBurner is available for Large Enterprises and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about PhoneBurner

Bitrix24

4.0
(485)

100% free CRM, collaboration and communication tool suite

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Bitrix24 is available for Large Enterprises and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Bitrix24

Playvox

4.8
(80)

Quality Assurance Software for customer service teams.

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Playvox is available for Large Enterprises and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Playvox

Ricochet360

5.0
(24)

Sales is a contact sport. Our Auto Dialer connects you 1st!

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Ricochet360 is available for Large Enterprises and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Ricochet360

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq Messaging is available for Large Enterprises and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Quiq Messaging

HoduCC

4.7
(23)

Omnichannel call center software for sales and support teams

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HoduCC is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk.

Read more about HoduCC