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Top Rated Call Center Software with Public administrations - Page 12

Last updated: October 2026

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341 software options

Mango Voice logo

Making Communication Simple

Mango is a simple yet powerful VoIP, cloud based, phone system software. Combine that with a mobile app, world class software integrations, competitive pricing, good old fashioned U.S. based customer service, and you've got the best VoIP phone software solution your office could have.

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JustCall logo

Cloud-based AI communication platform for sales teams

AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations.

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iCallify logo
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Boost Productivity with Intelligent Call Center Software

iCallify is an AI-powered omnichannel contact center software designed to manage inbound, outbound, and blended campaigns efficiently. It includes advanced dialers, IVR, WhatsApp Business Calling, real-time monitoring, and analytics to improve agent productivity and customer experience.

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Consio logo

AI voice agents for inbound & outbound ecommerce calls

Consio AI voice agents answer calls 24/7 and call your Shopify and Klaviyo segments, with every call and SMS tied to Shopify revenue.

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TrackMyLeads logo
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Web-based lead management solution for SMBs

Track My Leads is an online call tracking & intake management solution for call centers to track leads, manage appointments, measure conversion analytics & more

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Fastcall logo
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Salesforce CTI: Native Phone Dialer + SMS

FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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Discoveriez logo
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Japanese digital transformation platform

Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

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Gridbees logo
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The 100% customizable, API-first headless ecommerce platform

Because Gridbees is much more than a software solution, entrust us with your most complex e-commerce projects for a tailor-made solution !

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EHVA logo
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Conversational AI for inbound and outbound calls

EHVA is a conversational phone AI platform managing inbound and outbound calls across industries like hospitality, healthcare, insurance, and customer service. It integrates with systems such as CRMs, property management systems, and electronic health records to exchange real-time data. Operating on proprietary infrastructure, EHVA offers features like appointment reminders, lead qualification, order processing, and eligibility verification.

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Operata logo
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Real-time performance monitoring for cloud contact centers

Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

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KingAsterisk Contact Center Software logo
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Contact Center Software Solution & Vicidial Solutions

KingAsterisk provides robust contact center software and expert Vicidial solutions. Optimize agent productivity with our powerful platforms.

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novofon.ai logo
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AI-powered phone agent

novofon.ai is an AI-powered phone agent that automatically handles incoming business calls, answers customer questions, routes calls, and books appointments. The software integrates with existing CRMs and calendars, requires no coding to set up, and operates securely on GDPR-compliant German servers

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VoiceCallingAI logo
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AI voice-calling that makes real calls in 11 Indian language

VoiceCallingAI is an AI-powered outbound voice-calling platform that places human-sounding automated phone calls in 11 Indian languages. Businesses use it for lead qualification, appointment booking, and follow-ups, triggered via API or no-code integrations with n8n, Zapier, Make, GoHighLevel.

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ICTContact logo
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Open source asterisk based contact center software

ICTContact is call center software for inbound queues, outbound campaigns and blended agents. Predictive, progressive and preview dialing, answering machine detection and DNC filtering keep agents on live calls. Agents use a browser WebRTC web-phone; supervisors watch queues in real time.

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Voice Solution logo
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We simplify enterprise communication platform

Voice Solution is a cloud-based telephony solution that helps improve enterprises' communication systems to connect with customers at scale via a multi-channel platform.

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Video Call Center logo
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Your own branded, video call center in a matter of weeks

Modernize your customer service by increasing customer engagement, enhancing customer service and strengthening loyalty. Video-based customer service can replicate the experience of a personal customer support, but at the same time increase its efficiency for both, your clients and your company.

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Enterprise Accelerator logo
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Data analysis platform to monitor customer interactions

Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.

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CommBox logo
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Cloud-based contact center and customer service solution

CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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Lawbot.ai logo
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AI voice assistant for law firm call management

LawBot is an AI voice platform designed for law firms that answers calls around the clock, qualifies potential clients, and performs legal intake. The platform handles appointment scheduling, manages both inbound and outbound calls, and processes payments securely during conversations. LawBot integrates with practice management systems including Clio, Salesforce, and other legal software, while providing call recordings, transcripts, and automated SMS follow-ups.

Read more about Lawbot.ai

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AgentHub logo
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Live on-screen guidance software

Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

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Coztel logo
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Advanced cloud-based call center software

CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more

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SOGEDES.X logo
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Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Anna AI Receptionist logo
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AI receptionist: answers calls, books slots

Anna is an AI receptionist for small businesses, answering calls 24/7. It books appointments, takes messages, and sends text/email summaries. Anna transfers calls using customizable rules, supports English and Spanish, and integrates with Google Calendar, QuickBooks, and HubSpot. It discloses its AI nature on calls and lets owners update info by phone without dashboard access.

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3C Plus logo
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Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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IVRy logo
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AI-powered customer relationship management (CRM) software

IVRy is an AI-powered customer relationship management (CRM) software that leverages expertise, automating repetitive tasks and enabling cross-platform integrations. The system supports bulk unstructured data processing, helping enterprises manage multiple stakeholders simultaneously by providing functions to process calls and enhance feedback collection across platforms. Integrate with apps such as Slack and LINE to optimise inbound and outbound calls.

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