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Best Call Center Software for Public Administrations

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ChaseData CCaaS logo

ChaseData CCaaS

4.8
(134)

Cloud-based call center solution for SMBs

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ChaseData CCaaS is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat.

Read more about ChaseData CCaaS

Twilio logo

Twilio

4.6
(267)

Voice and messaging for your web and mobile applications

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Twilio is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about Twilio

Aircall logo

Aircall

4.3
(251)

Phone system for support and sales teams

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Aircall is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Aircall

Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(531)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about Salesforce Service Cloud

RingCentral Contact Center logo

RingCentral Contact Center

4.3
(161)

The Collaborative Contact Center solution from the industry

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RingCentral Contact Center is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about RingCentral Contact Center

Genesys Cloud CX logo

Genesys Cloud CX

4.2
(126)

Mobile optimized cloud call center with multichannel routing

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Genesys Cloud CX is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about Genesys Cloud CX

Zoho Desk logo

Zoho Desk

4.5
(1.6K)

Cloud-based help desk platform

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Zoho Desk is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

Webex logo

Webex

4.4
(5.6K)

One app for everything. And everyone.

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Webex is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Webex

3CX logo

3CX

4.5
(249)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about 3CX

CallTrackingMetrics logo

CallTrackingMetrics

4.5
(64)

The Only All-in-One Call Tracking & Contact Center Solution

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CallTrackingMetrics is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about CallTrackingMetrics

InGenius logo

InGenius

4.8
(5)

Computer telephony integration to fuel efficiency

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InGenius is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), Phone Support, FAQs/Forum.

Read more about InGenius

Kixie PowerCall logo

Kixie PowerCall

4.8
(171)

Ultra-reliable, easily-automated calling & texting for sales

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Kixie PowerCall is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Kixie PowerCall

Zendesk logo

Zendesk

4.4
(2.7K)

Service-first CRM company that builds support & sales tools

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Zendesk is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Zendesk

Alvaria Cloud logo

Alvaria Cloud

4.4
(16)

The Premier Enterprise Cloud Contact Center Solution

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Alvaria Cloud is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base.

Read more about Alvaria Cloud

Alvaria CX Suite logo

Alvaria CX Suite

4.0
(15)

Turn your customer experience into a competitive advantage.

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Alvaria CX Suite is available for Public Administrations and offers the following support options: Phone Support, 24/7 (Live rep).

Read more about Alvaria CX Suite

NICE CXone logo

NICE CXone

4.2
(511)

Cloud Contact Center Software

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NICE CXone is available for Public Administrations and offers the following support options: Knowledge Base, 24/7 (Live rep), Phone Support, Chat.

Read more about NICE CXone

Nextiva Call Center logo

Nextiva Call Center

4.3
(64)

VoIP Call Center solution.

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Nextiva Call Center is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about Nextiva Call Center

Dialfire logo

Dialfire

4.9
(7)

Cloud-based outbound call center software

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Dialfire is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support.

Read more about Dialfire

ReadyMode logo

ReadyMode

3.9
(17)

Predictive dialer and CRM for call centers.

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ReadyMode is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about ReadyMode

LiveAgent logo

LiveAgent

4.7
(1K)

Great customer service starts with better help desk software

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LiveAgent is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about LiveAgent

GoToConnect logo

GoToConnect

4.5
(594)

The first-ever truly unified voice and video solution.

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GoToConnect is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about GoToConnect

Qubicles logo

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

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Qubicles is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Qubicles

XCALLY logo

XCALLY

4.8
(87)

Omnichannel contact center management

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XCALLY is available for Public Administrations and offers the following support options: Phone Support, 24/7 (Live rep), Email/Help Desk, Knowledge Base.

Read more about XCALLY

Newfies-Dialer logo

Newfies-Dialer

5.0
(4)

Auto dialers for lead generation & telemarketing

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Newfies-Dialer is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base.

Read more about Newfies-Dialer

Omnis logo

Omnis

(0)

Contact center solution for customer engagement

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Omnis is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Phone Support.

Read more about Omnis