Government Call Center Software

Software for City & Small Local Agencies w/Reviews
Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
47 apps

Twilio   

235
Voice and messaging for your web and mobile applications
Twilio is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app
Voice and messaging for your web and mobile applications
Twilio is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

NICE inContact   

416
Cloud Contact Center Software
NICE inContact is available for Public Administrations and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app
Cloud Contact Center Software
NICE inContact is available for Public Administrations and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Convoso   

15
Convert more leads in less time!
Convoso is available for Public Administrations and offers the following support options: Online Support, Phone Support. Learn more
Visit WebsiteAdd to compareCompareRemove app
Convert more leads in less time!
Convoso is available for Public Administrations and offers the following support options: Online Support, Phone Support. Learn more
Visit WebsiteCompare

Zendesk   

2,436
Service-first CRM company that builds support & sales tools
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app
Service-first CRM company that builds support & sales tools
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

GoToConnect   

565
80 pts
The first-ever truly unified voice and video solution.
GoToConnect is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs, Knowledge Base, Forum, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app
The first-ever truly unified voice and video solution.
GoToConnect is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs, Knowledge Base, Forum, Video Tutorials. Learn more
Visit WebsiteCompare

Scorebuddy   

40
QA Software for scoring (Calls/email/chat/social)
Scorebuddy is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app
QA Software for scoring (Calls/email/chat/social)
Scorebuddy is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Zadarma   

30
Business phone system for companies of all sizes
Zadarma is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs. Learn more
Visit WebsiteAdd to compareCompareRemove app
Business phone system for companies of all sizes
Zadarma is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs. Learn more
Visit WebsiteCompare

User.com   

29
The engine of growth. An all in one solution for user data.
User.com is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Video Tutorials, Phone Support, FAQs, Forum. Learn more
Visit WebsiteAdd to compareCompareRemove app
The engine of growth. An all in one solution for user data.
User.com is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Video Tutorials, Phone Support, FAQs, Forum. Learn more
Visit WebsiteCompare

InfoFlo   

79
All-in-One CRM Software Solution
InfoFlo is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app
All-in-One CRM Software Solution
InfoFlo is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

ChaseData   

133
92 pts
Cloud-based call center solution for SMBs
ChaseData is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app
Cloud-based call center solution for SMBs
ChaseData is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Soon   

27
Scheduling and collaboration tool for customer service teams
Soon is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs, Forum, Knowledge Base. Learn more
Visit WebsiteAdd to compareCompareRemove app
Scheduling and collaboration tool for customer service teams
Soon is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs, Forum, Knowledge Base. Learn more
Visit WebsiteCompare

VICIdial   

248
87 pts
Open source call center software with predictive dialer
VICIdial is available for Public Administrations and offers the following support options: Phone Support, Online Support, Knowledge Base, Video Tutorials, Forum. Learn more
Visit WebsiteAdd to compareCompareRemove app
Open source call center software with predictive dialer
VICIdial is available for Public Administrations and offers the following support options: Phone Support, Online Support, Knowledge Base, Video Tutorials, Forum. Learn more
Visit WebsiteCompare

VCC Live   

26
87 pts
All-in-one Cloud Contact Center Software
VCC Live is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs. Learn more
Visit WebsiteAdd to compareCompareRemove app
All-in-one Cloud Contact Center Software
VCC Live is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs. Learn more
Visit WebsiteCompare

LiveAgent   

978
Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app
Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

CloudTalk   

194
89 pts
Cloud-based call center software for sales and support teams
CloudTalk is available for Public Administrations and offers the following support options: Phone Support, Online Support, Knowledge Base, FAQs, Video Tutorials, Forum. Learn more
Visit WebsiteAdd to compareCompareRemove app
Cloud-based call center software for sales and support teams
CloudTalk is available for Public Administrations and offers the following support options: Phone Support, Online Support, Knowledge Base, FAQs, Video Tutorials, Forum. Learn more
Visit WebsiteCompare

PhoneBurner   

136
Power dialer & outbound sales acceleration software for SMBs
PhoneBurner is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials, Knowledge Base. Learn more
Visit WebsiteAdd to compareCompareRemove app
Power dialer & outbound sales acceleration software for SMBs
PhoneBurner is available for Public Administrations and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials, Knowledge Base. Learn more
Visit WebsiteCompare

Freshdesk  

2,223
Online helpdesk system and customer service software
Freshdesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreAdd to compareCompareRemove app
Online helpdesk system and customer service software
Freshdesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreCompare

Aircall  

180
Phone system for support and sales teams
Aircall is available for Public Administrations and offers the following support options: Online Support, Phone Support, FAQs, Knowledge Base, Video Tutorials.
Learn moreAdd to compareCompareRemove app
Phone system for support and sales teams
Aircall is available for Public Administrations and offers the following support options: Online Support, Phone Support, FAQs, Knowledge Base, Video Tutorials.
Learn moreCompare

NUACOM  

30
All-in-one Cloud Phone System for SMBs
NUACOM is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials.
Learn moreAdd to compareCompareRemove app
All-in-one Cloud Phone System for SMBs
NUACOM is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials.
Learn moreCompare

ZIWO  

33
API Based cloud contact center software with CRM Integration
ZIWO is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials.
Learn moreAdd to compareCompareRemove app
API Based cloud contact center software with CRM Integration
ZIWO is available for Public Administrations and offers the following support options: Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials.
Learn moreCompare

CallHub  

66
Predictive Call Center, Voice and Text Broadcasting app
CallHub is available for Public Administrations and offers the following support options: Online Support, Knowledge Base, Video Tutorials, Forum, FAQs, Phone Support.
Learn moreAdd to compareCompareRemove app
Predictive Call Center, Voice and Text Broadcasting app
CallHub is available for Public Administrations and offers the following support options: Online Support, Knowledge Base, Video Tutorials, Forum, FAQs, Phone Support.
Learn moreCompare

Sharpen  

46
Happy Agents. Happy Customers.
Sharpen is available for Public Administrations and offers the following support options: Phone Support, FAQs, Forum, Knowledge Base, Online Support, Video Tutorials.
Learn moreAdd to compareCompareRemove app
Happy Agents. Happy Customers.
Sharpen is available for Public Administrations and offers the following support options: Phone Support, FAQs, Forum, Knowledge Base, Online Support, Video Tutorials.
Learn moreCompare

3CLogic  

48
Cloud Call Center Solutions
3CLogic is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreAdd to compareCompareRemove app
Cloud Call Center Solutions
3CLogic is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreCompare

Quiq Messaging  

35
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Quiq Messaging is available for Public Administrations and offers the following support options: Phone Support, Knowledge Base, FAQs.
Learn moreAdd to compareCompareRemove app
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Quiq Messaging is available for Public Administrations and offers the following support options: Phone Support, Knowledge Base, FAQs.
Learn moreCompare

Efficy CRM  

29
Online customer relationship management software
Efficy CRM is available for Public Administrations and offers the following support options: Phone Support, FAQs, Forum, Knowledge Base, Online Support, Video Tutorials.
Learn moreAdd to compareCompareRemove app
Online customer relationship management software
Efficy CRM is available for Public Administrations and offers the following support options: Phone Support, FAQs, Forum, Knowledge Base, Online Support, Video Tutorials.
Learn moreCompare
Filter by
Customer rating