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Top Rated Call Center Software with Public administrations - Page 10

Last updated: August 2026

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335 software options

CallHippo logo

Cloud-based phone system for sales, support & growing teams

CallHippo is a Cloud Based Contact Center Solution that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

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Curious Thing logo

Voice AI assistants for businesses of all sizes

Voice AI assistants for businesses of all sizes, powered by conversational voice AI technology & OpenAI's ChatGPT.

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Calilio logo

Cloud-based business phone system

Calilio is a cloud-based business phone system and AI call center software that helps teams make, receive, route, record, monitor, and review calls. It offers virtual numbers in 100+ countries, SMS/MMS, power dialer, live monitoring, and AI-powered call reports.

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CxEngage logo

Video, audio & web conferencing platform

Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search-based directory, plus video call recording & sharing

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Exotel logo

Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI

Exotel is the emerging market's full-stack customer engagement platform that offers a communication API framework to build your conversational portfolio, an omnichannel contact center and a conversational AI toolkit to improve speed, quality and outcomes of customer conversations.

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Intalk.io logo

Break All Communication Barriers with intalk.io

Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

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Aspect Unified IP logo

Enable inbound and outbound omni-channel contact.

Unified, omni-channel customer service platform for managing interactions across email, chat, voice calls, SMS, social channels, and more.

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Servetel logo

Communication management solution

Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises. We have aided 5,000+ businesses improve their communication systems, customer experience, and lead generation with our cloud communication suite Ace-X.

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8x8 Contact Center logo

One solution for every customer interaction.

8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

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Users also considered
Acefone logo

VoIP Phone Service trusted by modern businesses

No matter your business communication requirement, Acefone has you covered. We support unlimited calling and provide bespoke cloud telephony solutions with powerful integrations—these are used by organizations of all sizes to simplify their customer service and team collaboration.

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3CLogic logo

Cloud Call Center Solutions

3CLogic is a complete cloud call center platform, hosted on Amazon Web Services, with deployments across four continents for a growing list of Global 2000 and enterprise customers.

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Ring4 logo

Second phone number app for texting and calling

Ring4 is a cloud-based solution designed to help businesses of all sizes generate a second phone line for calling and texting. Key features include labeling, call recording, number porting, local/international calling, caller identification and spam call blocking.

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InfoCision logo

Web-based call center and internal communication software

InfoCision provides digital marketing solutions to companies in various industries and market sectors, helping the firms make informed decisions. Key features include email & queue management, performance metrics, real-time chat, email monitoring, automated routing, collaboration tools, and alerts.

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Cloudya logo

Integrated business communications platform.

A complete, feature-rich solution for effective and transparent multichannel communication via your web browser connected to Cloudya, our cloud communication platform.

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Ring.io logo

Intelligent sales call handling with native CRM integration

Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

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Clarity Connect logo

Full-featured contact center native to Skype for Business

The best contact center for Skype for Business. Easy to install and maintain.

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Natterbox logo

The Voice Experts for Salesforce

Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations.

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Bria logo

VoIP communication and collaboration management solution

Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

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Snapforce logo

CRM, call center and telephony software

Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.

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Alvaria CX Suite logo

Turn your customer experience into a competitive advantage.

Gives organizations the tools, choice and control at scale to expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance.

Read more about Alvaria CX Suite

Users also considered
Contact Center as a Service (CCaaS) logo

Unified communicate management software for contact centers

Evolve IP is a unified communication management solution designed to help contact centers of all sizes manage email, voice, and telephonic communications via a unified portal. It offers a host of features such as contact center architecture, campaign management, call routing, IVR/voice response, and interactive voice response.

Read more about Contact Center as a Service (CCaaS)

Users also considered
3CX logo

Web & mobile-based (Android, iOS) communications system.

3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365. Includes call recordings & reports. One interface to answer customer live chat, FB messages & SMS.

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Avaya UCaaS logo

Unified communications platform

Avaya UCaaS (formerly Avaya Aura Contact Center) is a unified communications platform businesses of all sizes across a range of industries. The solution enables flexible hybrid working for agents at home or in the office, and combines Avaya Cloud Office, Avaya Spaces, and Avaya Enterprise Cloud.

Read more about Avaya UCaaS

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Yodel logo

Business phone system for streamlining customer service

Yodel is a cloud-based business phone system designed to help teams manage inbound and outbound calls via Slack using existing phone numbers. It lets customer service representatives view which members are on active calls, and join conference calls to facilitate communication across organizations.

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Users also considered
Ytel logo

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads.

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