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Top Rated Call Center Software with Freshdesk

Last updated: May 2026

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55 software options

3CX logo

3CX

Web & mobile-based (Android, iOS) communications system.

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3CX is an all-in-one call center solution to communicate with customers via voice, video & chat. Offers advanced queue strategies set to individuals or groups. Integrates with various CRMs & MS 365. Includes call recordings & reports. One interface to answer customer live chat, FB messages & SMS.

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Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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JustCall logo

JustCall

AI-Powered Business Communication for Sales & Support Teams

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AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations.

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Aircall logo

Aircall

AI powered customer communications platform

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Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

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Ringover logo

100% cloud phone for startups and SMEs

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Set up your call centre online in just a few clicks. No need for technical expertise to deploy a high-performing call centre for your business. Configure everything online. Be up and running in minutes.

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Squaretalk logo

All-in-one contact center platform for sales automation

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Squaretalk provides your support and sales teams with powerful cloud call center solutions with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

Leverage CTI with Zoho, Salesforce, or other popular CRMs with our native integrations.

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XCALLY logo

Omnichannel contact center management

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XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM.

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AVOXI logo

Hosted business phone system and call center solution

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AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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LogMeIn Rescue logo

Enterprise remote support. Secure, fast, always reliable.

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Premium enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams.

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ZIWO logo

API Based cloud contact center software with CRM Integration

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Simply talk to Your Clients with ZIWO Cloud Call Center Solution. Manage Phone Calls, WhatsApp, SMS Conversations - all in one place. Full API and CRM Plugins. Virtual phone numbers in more than 145+ countries.

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VirtualPBX logo

Trusted VoIP for any office, anywhere.

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VirtualPBX Contact Center empowers your organization with custom call routing, real-time monitoring, CRM integration, and 99.999% reliability. Enjoy industry-leading support and personalized onboarding for optimized setup and workflow. Elevate your customer service standards effortlessly.

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HoduCC logo

HoduCC Contact center software for sales and support teams

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HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.

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SparkTG VCC logo

Top Contact Center solution that ensures your business grows

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SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.

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UJET logo

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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55PBX logo

Virtual PBX solution to boost your team's productivity

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55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers.

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DeepCall logo

AI-powered cloud communication suite

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Securely record, store, and analyze every call with DeepCall. Access recordings in real-time, leverage AI-powered speech analytics, and ensure compliance. Gain actionable insights to improve agent performance and enhance customer satisfaction.

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Voiso logo

AI-first contact center software to drive your growth

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Voiso is a cutting-edge cloud contact center software that helps small and medium business scale their contact center operations to support rapid business growth.

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Talkdesk logo

Cloud-based contact center & customer experience platform

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Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.

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Diabolocom logo

Cloud software for call centers & customer service.

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Prioritise and streamline incoming and outgoing calls. Improve call quality and agent productivity with the Diabolocom cloud solution.

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ClearTouch Operator logo

Cloud Contact Center Platform Provider

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Our cloud call center platform offers omnichannel support, intelligent routing, CRM integrations, and workforce management. With scalable per-minute usage, it streamlines inbound & outbound operation, boosts agent productivity, and ensures seamless, flexible, work-from-anywhere customer interactions

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EvaluAgent logo

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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Vodia PBX logo

Cloud-based IP PBX for business communications

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Vodia IP-PBX is a cloud-based business phone system that enables professional communication from office or remote locations. The platform supports mobile and desktop applications, VoIP phones, and features unified caller identification across devices. It includes Microsoft Teams integration, CRM connectivity with platforms like HubSpot and Salesforce, and multimedia messaging capabilities. The system offers multi-tenant architecture with a built-in session border controller and load balancer.

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Doocti logo

Computer Telephony Integration

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Doocti application from Tevatel is capable of integrating a firm's different communication channels with its CRM, Helpdesk and even more!

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

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The SanCCS Call Center Solution provides a range of features to enhance customer satisfaction, including omnichannel integration, live monitoring, co-browsing, and video calling. Setting up call center software today is easy and can be done both on-premise and through hosting. These solutions allow

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