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Customer Service Software - Page 7

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elevio logo
4.6
(30)

Self-service support & customer education platform

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Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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HaloPSA logo
4.8
(23)

HaloPSA brings everything an MSP needs into one location.

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HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

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Acquire logo
5.0
(20)

Multi-channel Customer Communication Platform

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Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

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Replicant logo
4.9
(21)

Conversational AI platform

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Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.

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Cognigy.AI logo
4.8
(22)

Enterprise Conversational AI Platform

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Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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WeKall logo
4.6
(29)

Cloud-based contact center and telephony AI software

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WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

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Magentrix logo
4.7
(24)

We make portals. It's not magic. It's Magentrix.

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Need to have customers log in and view or update their information? Self-service knowledge base with answers and log tickets? Consume documentation or download updates? Magentrix can help.

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Klaus logo
4.9
(19)

Support Quality Management Platform

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Klaus measurably improves customer service quality by making internal feedback easy and systematic.

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HelpShelf logo
4.7
(23)

Knowledgebase solution for improving customer service

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HelpShelf is a knowledge base software that helps companies to build their own internal and external knowledge repositories. It is deployed as a SaaS solution.

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SpinOffice logo
4.6
(27)

CRM solution for small to midsize firms

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SpinOffice is a customer relationship management (CRM) solution designed to help small to midsize enterprises manage emails, business contacts, appointments, tasks, projects, folders, files & notes. The platform offers centralized access to customer data in order to collaborate with teams & clients.

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hello24.ai logo
4.7
(21)

Conversational commerce platform

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hello24.ai is a conversational commerce platform that helps businesses interact with customers via WhatsApp. The system offers integrations with eCommerce platforms and payment gateway integration to improve revenue, re-engage or recover abandoned carts, share products, and take orders on WhatsApp as well as automate cross-sell and re-sell campaigns. Teams can reduce customer support costs through chatbot automation and a multi-agent inbox.

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Replyco logo
4.8
(19)

Win Back 50% of Time Lost Messaging Customers

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Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

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Simplisys Service Desk logo
4.9
(16)

Help Desk, ITSM, service, and support management for SMBs

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Simplisys Service Desk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

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Emplifi Social Marketing Cloud logo
4.2
(38)

AI-powered social media marketing software

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An end-to-end Social Marketing Cloud for modern enterprises.

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Vocalcom Hermes360 logo
4.9
(17)

Omnichannel contact center solution

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Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

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iridize logo
4.7
(20)

Enterprise grade product training and user onboarding

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Iridize is a powerful platform for creating interactive product guides and walkthroughs for employee training and web users.

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Simplifica+ logo
4.7
(20)

SaaS for efficient and self-service B2B processes

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Simplifica+ is a cloud-based platform that streamlines document access, automates processes, and revolutionizes B2B interactions.

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V2 Cloud WorkSpaces logo
4.7
(19)

Desktop virtualization platform for remote teams

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V2 Cloud is a desktop virtualization software that provides businesses with cloud desktops to facilitate remote work and manage published applications on a centralized platform. Users can minimize potential data breaches with HTTPS encryption, ransomware protection, and two-factor authentication.

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Tiflux logo
4.9
(15)

System for the management of ticket flows and attendance

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Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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Y Meadows logo
5.0
(14)

Automate support requests that are slowing your team down!

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Y Meadows helps enterprises serve their customers and employees faster and more effectively than ever before using AI and custom NLP models to automate tasks that slow them down. For example, Y Meadows AI solution can automatically route, enrich, and resolve messages with zero human intervention!

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SupportBee logo
4.3
(29)

Customer support help desk software

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SupportBee is the ticketing system for companies that pride themselves in their relationships with their customers.

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CloudBlue PSA logo
4.5
(23)

The next generation of professional services automation.

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CloudBlue supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing

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Botsify logo
4.6
(22)

Live chat and conversational AI solution

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Botsify is a live chat solution that works 24/7. It enables businesses to delight their customers and improve their sales by engaging them in real-time, sending personalized messages, and assisting with bot assistance conveniently. Other than the normal email communication channels like Messenger, Website, Whatsapp, Instagram and email, Botsify also connects with Facebook Messenger and Skype to give you a complete holistic view of your customer communication.

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Chatfuel logo
4.4
(27)

Build your bot now, no coding required.

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Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Build your bot now, no coding required.

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Kapture logo
4.2
(35)

Cloud-based CRM solution for businesses of all sizes

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Kapture Service CRM is a customizable, unified platform that provides end to end customer service solutions for your business. Easily access information and deliver instantaneous responses with an AI powered inbox and automation tools to help your service teams make informed decisions on the go.

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