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List of Customer Service Software - Page 6

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Userlike logo

Userlike

4.6
(635)

Live chat and customer messaging for businesses of all sizes

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Userlike is your chat hub for web, mobile and messaging support. Switch to a better method of customer support. For your customers, support agents, sales reps and managers.

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SolarWinds Service Desk logo

SolarWinds Service Desk

4.6
(528)

IT Service Desk & Asset Management Software

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Use SolarWinds Service Desk to treat your employees like your best customers with greater visibility into past and present service requests and tickets.

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Apptivo logo

Apptivo

4.4
(632)

CRM for managing customer accounts

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Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact info, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as Contacts or Opportunities.

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KnowledgeOwl logo

KnowledgeOwl

4.7
(208)

Knowledge base and documentation software

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KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. Users can create online portals, manuals, and help sites for customers and employees.

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Textline logo

Textline

4.9
(150)

Cloud-based plug-and-play text messaging software

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Textline is a plug-and-play text messaging software designed to help businesses securely communicate with clients using various phone numbers. The Health Insurance Portability and Accountability Act (HIPAA)-compliant platform enables healthcare providers to obtain, document, and store patient consent using built-in automation capabilities.

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HelpCrunch logo

HelpCrunch

4.8
(175)

Customer Communication tool for Support, Marketing & Sales

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HelpCrunch is a top-rated Customer Service platform that let's you deliver instant answers to customers 24/7 with Live chat, Help desk, and Knowledge base functionality.
All Features:
- Live Chat
- Auto Messages
- Email Marketing
- Help Desk
- Knowledge Base
- Popups
- Mobile apps

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Help Scout logo

Help Scout

4.7
(181)

Web-based help desk designed for better customer experience

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Help Scout lets you manage all customer support emails in one place with features such as automated workflows, knowledge base, collision detection, and reports.

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Vtiger CRM logo

Vtiger CRM

4.3
(310)

All-in-one CRM for small businesses

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Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between their marketing, sales, and support teams.

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TenFold logo

TenFold

4.7
(149)

Have better customer conversations

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Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

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CloudApp logo

CloudApp

4.6
(169)

Share files fast

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CloudApp allows you to share images, links, music, videos and files. It provides you with a short link automatically copied to your clipboard that you can use to share your upload with co-workers and friends.

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Deskero logo

Deskero

4.7
(109)

Customizable help desk & ticketing system

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Provide top-level customer service using Deskero, a simple yet powerful app for taking care of your customers with multi-channel and social support.

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Accelo logo

Accelo

4.5
(144)

Automation software for all Professional Service Businesses

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Accelo lets you manage all your client work in one powerful cloud-based solution - from prospect to payment and everything in between. Accelo helps you to gain visibility into the performance of your entire business so that you can easily deliver the work your clients love. Try it now for free!

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Act! logo

Act!

3.7
(670)

Next-level relationships. Next-level results.

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Act! Premium empowers small and midsize businesses to market better, sell more, and create customers for life.

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Zingle logo

Zingle

4.6
(118)

Text messaging for customer service & team collaboration

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Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

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GoToAssist logo

GoToAssist

4.5
(145)

Remote support software

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GoToAssist is a remote support software that offers solutions for both SMBs as well as enterprises looking to provide advanced remote service levels. The software is used by IT managers, IT consultants, software consultants, MSPs and IT customer support reps to access and control devices remotely.

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Playvox logo

Playvox

4.8
(85)

Quality Assurance Software for customer service teams.

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With Playvox, you will centralize & automate your entire QA process. This ensures quality performance is always being monitored, measured, trained, recognized & rewarded. Playvox helps customer service teams focus on what's most important by optimizing daily tasks, thereby boosting work satisfaction

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Gorgias logo

Gorgias

4.7
(90)

Help desk and customer service solution

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The ONLY customer service app specifically DESIGNED FOR SHOPIFY (integrates with Magento & BigCommerce too). Centralize your helpdesk by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more. Cut support times by 43% with the #1-rated helpdesk on Shopify.

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SAP Customer Experience logo

SAP Customer Experience

4.2
(208)

Enterprise CRM software

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SAP CRM On-Demand is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

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SnapEngage logo

SnapEngage

4.6
(108)

Live Chat Software for Sales and Support Teams

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SnapEngage allows you to chat with your website visitors - no installation required! SnapEngage live chat software has advanced features for both sales and support teams, including SMS-to-Chat, Call-Me, sneak peek, Design Studio, integrations with CRM's and help desks, and more. Increase customer engagement and convert more leads with SnapEngage.

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Vivantio logo

Vivantio

4.3
(165)

Flexible Software. Focused Service.

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Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.

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Salesforce Essentials logo

Salesforce Essentials

4.3
(153)

CRM for small business

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Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more

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UJET logo

UJET

4.5
(113)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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ServiceNow Customer Service Management logo

ServiceNow Customer Service Management

4.3
(120)

Cloud-based customer service management software

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ServiceNow Customer Service Management is a cloud-based software designed to help businesses handle and resolve clients' queries through omni-channel communication, work order assignment, case management, and more. With the Playbooks for CSM module, agents can request information to/from clients, create tasks for team members, and visualize the entire case process lifecycle on a unified platform.

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Genesys Cloud CX logo

Genesys Cloud CX

4.2
(136)

Mobile optimized cloud call center with multichannel routing

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Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation

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Zingtree logo

Zingtree

4.4
(94)

Build interactive decision trees that guide your teams.

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Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

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