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Customer Service Software - Page 6

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Urbest logo

Collaborative tool for facilities, maintenance and services

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Reviews Sentiment
 
 
3-4
5
Positive Reviews
Functionality
Ease of Use

4.9

Features

4.6

Description

Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions in workloads between issuers, managers and workers.Read more about Urbest
Pros and Cons from Urbest users
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+11
Kommunicate logo

Customer support automation tool for enterprises

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Reviews Sentiment
 
 
 
1-2
3-4
5
Positive Reviews
Functionality
Ease of Use

4.6

Features

4.4

Description

Kommunicate is a live chat software designed to help businesses in the healthcare, eCommerce, education and other sectors build custom AI-powered chatbots. Administrators can create NLP-powered support bots to schedule meetings, qualify leads, and support customers.Read more about Kommunicate
Pros and Cons from Kommunicate users
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+13
Denser AI logo

AI-Powered Semantic Search and Chat for your website.

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Reviews Sentiment
 
 
3-4
5
Positive Reviews
Functionality
Ease of Use

5

Features

5

Description

DenserAI is an AI-powered semantic search and chat tool for websites. It offers AI search and chat functionality over hundreds of thousands of web pages with exceptional accuracy, advanced search features, and cost-saving intelligence. DenserAI transforms site interactions with website chat and leads generation tools. It also provides technical document support through in-depth insights gained from documents.Read more about Denser AI
Pros and Cons from Denser AI users
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+11
NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

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Reviews Sentiment
 
 
3-4
5
Positive Reviews
Functionality
Ease of Use

4.5

Features

4.5

Description

Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients.Read more about NABD System
Pros and Cons from NABD System users
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+14
INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

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Reviews Sentiment
 
 
 
1-2
3-4
5
Positive Reviews
Functionality
Ease of Use

4.5

Features

4.4

Description

Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.Read more about INSIDE
Pros and Cons from INSIDE users
+11
Sharpen logo

Happy Agents. Happy Customers.

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Reviews Sentiment
 
 
 
1-2
3-4
5
Positive Reviews
Functionality
Ease of Use

4.3

Features

5

Description

Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive customer experience. Read more about Sharpen
Pros and Cons from Sharpen users
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+13
Smith.ai logo

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

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Reviews Sentiment
 
 
 
1-2
3-4
5
Positive Reviews
Functionality
Ease of Use

4.8

Features

4.8

Description

North America-based live chat agents respond 24/7 to sales and service inquiries in English and Spanish. We capture, screen, and convert new leads, and assist clients. We offer the superior experience of an in-house receptionist, not a cheap offshore "live chat" vendor that feels like a call center.Read more about Smith.ai
Pros and Cons from Smith.ai users
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+15
EcholoN logo

Helpdesk software for managing customer service processes

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Reviews Sentiment
 
 
3-4
5
Positive Reviews
Functionality
Ease of Use

4.2

Features

4.8

Description

EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.Read more about EcholoN
Pros and Cons from EcholoN users
No pros & cons found
Scorebuddy logo

All-in-One Quality Management Platform for Contact Centers

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Reviews Sentiment
 
 
3-4
5
Positive Reviews
Functionality
Ease of Use

4.6

Features

4.4

Description

Scale your customer service organization with AI text analytics to uncover most common reasons customers are contacting you. Examine 100% of support tickets and categorize them for deeper analysis into how agents are meeting the needs of the customer. Assign courses to fill knowledge gaps.Read more about Scorebuddy
Pros and Cons from Scorebuddy users
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+13
HelpSpace logo

Customer Support Software for SMBs

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Reviews Sentiment
 
 
3-4
5
Positive Reviews
Functionality
Ease of Use

4.9

Features

4.5

Description

HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.Read more about HelpSpace
Pros and Cons from HelpSpace users
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+15
Boxia logo

Shipment tracking and delivery management software

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Reviews Sentiment
 
 
3-4
5
Positive Reviews
Functionality
Ease of Use

4.8

Features

4.6

Description

Boxia is a web-based technology for eCommerce companies to track shipments in real-time on a single interface, anticipate delivery issues and send proactive personalized shipping notifications to customers.Read more about Boxia
Pros and Cons from Boxia users
No pros & cons found
Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

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Reviews Sentiment
 
 
 
1-2
3-4
5
Positive Reviews
Functionality
Ease of Use

3.9

Features

3.9

Description

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solut