This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Customer Service Software - Page 6

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.

268 software options


Filter Results


Pricing models

Customer rating



The World's #1 eCommerce Help Desk

learn more
Customer support tickets matched with order data from everywhere you sell - unified into a simple system your team will love.

Read more about eDesk



All-in-one Customer Support and Feedback Suite

learn more
Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

Read more about UseResponse



Video's Most Interactive Platform

learn more
VidGrid is an interactive video management software designed to help businesses record videos and improve participants' engagement through in-video questions, surveys, polls, and call-to-action. Administrators can monitor users' behavior and organize captured videos in multiple folders.

Read more about ilos



All-in-One Quality Management Platform for Contact Centers

learn more
Scale your customer service organization with AI text analytics to uncover most common reasons customers are contacting you. Examine 100% of support tickets and categorize them for deeper analysis into how agents are meeting the needs of the customer. Assign courses to fill knowledge gaps.

Read more about Scorebuddy



Customer service software you can depend on

learn more
Customer service software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

Read more about DeskPRO



Cloud Call Center Solutions

learn more
With 3CLogic's full suite of contact center and voice-enabled features, easily manage your voice channel with its advanced IVR, CTI, ACD, speech analytics, and CRM integration capabilities, designed to improve the quality of service to end-customers while improving agent efficiency.

Read more about 3CLogic



Cloud-based help desk software for customer support teams

learn more
C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs.

Read more about C-Desk

Call Center Studio


Cloud-based call center management software

learn more
Call Center Studio is a cloud-based software that provides businesses with tools to manage and handle customers’ queries on a centralized platform. Key features include reporting, voicemail management, call recording, IVR, database administration, workflow configuration, KPI monitoring, and more.

Read more about Call Center Studio



Sales, marketing, customer service & billing CRM for SMBs

learn more
Track and quickly respond to all customer issues and questions to create happy customer relationships.

Read more about ConvergeHub


The engine of growth. An all in one solution for user data.

learn more
Onboard new customers and provide great support with an easy to use live chat, mailing service, knowledge base creation software and automated messages.

Read more about

OnContact CRM 7


CRM with sales and marketing automation

learn more
Leveraging the latest, proven technologies available today for commercial web development, OnContact CRM Software offers sales management, marketing automation, customer service and contact center functionalities.

Read more about OnContact CRM 7



We make portals. It's not magic. It's Magentrix.

learn more
Need to have customers log in and view or update their information? Self-service knowledge base with answers and log tickets? Consume documentation or download updates? Magentrix can help.

Read more about Magentrix



Conversational AI platform

learn more
Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.

Read more about Replicant



Enterprise grade product training and user onboarding

learn more
Iridize is a powerful platform for creating interactive product guides and walkthroughs for employee training and web users.

Read more about iridize



Omnichannel Cloud Contact Center Solutions

learn more
Vocalcom's contact center software aids customer service through features such as IVR, ACD, routing, case management, call recording, agent monitoring, & more.

Read more about Vocalcom



Customer Support Software for Live Chat, Email and Twitter

learn more
Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk!

Read more about Casengo



End-to-end omnichannel customer experience management

learn more
Mi4biz is a cloud-based, end-to-end issue management solution which offers omni-channel communication, escalation, automated workflows & advanced reporting capabilities. The platform allows users to create issue-specific workflows, assign tasks, track performance, identify route causes, and more.

Read more about Mi4biz



Customer support help desk software

learn more
SupportBee is the ticketing system for companies that pride themselves in their relationships with their customers.

Read more about SupportBee



Support Quality Management Platform

learn more
Klaus measurably improves customer service quality by making internal feedback easy and systematic.

Read more about Klaus



Integrated Call Center, Help Desk, and CRM software system

learn more
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

Read more about InfoServ

Help Lightning


Remote assistance software to improve customer satisfaction.

learn more
We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

Read more about Help Lightning



Website-integrated Live Chat Software

learn more
Provide premium customer service with Subiz live chat

Read more about Subiz



Customer experience management platform for B2B companies

learn more
CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.

Read more about CustomerGauge



Effortless Ecommerce Customer Support

learn more
Customer Service platform purpose built for ecommerce teams. Richpanel consolidates customer orders, tracking details & website activities so your team has all the context to assist customers quickly, at scale.

Read more about Richpanel



Conversational Customer Service Software

learn more
Full-featured customer service software for phone, email, chat & messaging apps that runs in your browser. Designed for customer-facing teams that prioritize the customer experience, Dixa helps brands deliver omnichannel customer experiences through smart routing, built-in CRM, integrations & more.

Read more about Dixa