This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Customer Service Software - Page 9

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.

268 software options

Sponsored

Filter Results




Features



Pricing models


Customer rating



RingCentral Engage Digital

5.0
(2)

Unified management tool for customer service conversations

learn more
RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

Read more about RingCentral Engage Digital

Voiso

5.0
(2)

Call center software for outbound sales & BPO teams

learn more
Voiso is a call center software that lets businesses utilize call workflows and smart dialers to handle outbound sales, customer service and business process outsourcing (BPO) operations.

Read more about Voiso

FuseDesk

4.0
(4)

Help Desk, Support Ticketing, and Messaging Platform

learn more
FuseDesk is your Multi-Channel Customer Service Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

Read more about FuseDesk

WhosOn

4.3
(3)

Track - Chat - Engage

learn more
WhosOn is an enterprise solution with enormous capacity and exceptional security. So, it is an ideal live chat solution for call centres, enterprises, and public sector or regulated organisations.

Read more about WhosOn

Velaro

4.2
(3)

Enterprise live chat software

learn more
Velaro is a SaaS live chat solution designed to provide enterprises with the tools to optimize sales and customer service productivity.

Read more about Velaro

CustomerWise

4.0
(3)

Customer support and business process management

learn more
Sales and customer support management platform designed for B2B technology companies, with integrated service ticket management, customer self-service, and more

Read more about CustomerWise

GestSup

4.5
(2)

French-language support management software

learn more
GestSup is a French-language support management software. Users can manage tickets and IT assets, create surveys and view reports and statistics.

Read more about GestSup

PHC GO

4.5
(2)

Online business management solution in Portuguese

learn more
PHC GO is an online business management solution available only in Portuguese. The software offers tools for managing sales, suppliers, billing and invoicing, stock, accounting, and more.

Read more about PHC GO

Vivocha

4.5
(2)

Next Generation Customer Interaction Platform

learn more
Vivocha is a cloud-based service tailored to businesses looking to engage with their customers online using the most effective communication channel at the right time

Read more about Vivocha

Gluru AI

3.5
(4)

Customer experience management with AI and machine learning

learn more
MIND is a customer experience management solution striving to create a conversational mind for business knowledge by using AI and machine learning

Read more about Gluru AI

KronoDesk

3.5
(4)

Powerful help desk & service management software

learn more
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end

Read more about KronoDesk

Adxstudio Portals

4.0
(2)

Microsoft Dynamics CRM-integrated web portals

learn more
Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors

Read more about Adxstudio Portals

AireContact

5.0
(1)

Multi-channel call centre software

learn more
AireContact offers a hosted, multi-channel contact centre to manage inbound and outbound calls, email, chat, and social media in one place.

Read more about AireContact

Brand Embassy

5.0
(1)

Social Customer Service Software

learn more
Digital Customer Service Platform

Read more about Brand Embassy

CafeX Suite

5.0
(1)

One-click web, audio & video collaboration

learn more
CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording, and more

Read more about CafeX Suite

Gladly

5.0
(1)

Gladly is a Cloud-based customer service platform

learn more
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface

Read more about Gladly

HelpMaster

5.0
(1)

Helpdesk, service desk and customer support software

learn more
HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.

Read more about HelpMaster

LiveHelp

5.0
(1)

Live chat platform for customer care & customer engagement

learn more
LiveHelp is a live chat solution that enables organizations to provide real-time online customer care on products or services within a variety of industries

Read more about LiveHelp

OTO

5.0
(1)

Speech analytics API for sentiment analysis

learn more
OTO allows call centers 100% visibility of what is said during customer calls within 20 hours of development time.

Read more about OTO

OmniCore

5.0
(1)

Personalized live customer experience & engagement

learn more
OmniCore by SaleMove is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors

Read more about OmniCore

Panviva

5.0
(1)

Knowledge management solution for businesses

learn more
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.

Read more about Panviva

Qhub

5.0
(1)

Q&A aoftware to build a vibrant community hub

learn more
Build your business through increased satisfaction by really engaging and understanding your customers with a fully featured, beautifully designed community hub, all yours in less than 30 seconds.

Read more about Qhub

UserEcho

5.0
(1)

Interactive customer support & feedback community

learn more
UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services

Read more about UserEcho

Whisbi

5.0
(1)

The power of Live Engagement

learn more
Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

Read more about Whisbi

Xperience

5.0
(1)

Cloud-based contact center solution

learn more
Customer Service tool accessible for all types of companies.

Read more about Xperience