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List of Customer Service Software - Page 5

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362 software options

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HaloPSA logo

HaloPSA

4.8
(17)

HaloPSA brings everything an MSP needs into one location.

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HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

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Vocalcom Hermes360 logo

Vocalcom Hermes360

4.9
(15)

Omnichannel contact center solution

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Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

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Trengo logo

Trengo

4.7
(18)

Collaborative inbox for all communication channels.

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Trengo is a collaboration platform that provides businesses with a shared inbox to manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice calls.

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Genesys DX logo

Genesys DX

4.4
(26)

AI-powered customer engagement platform

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Genesys DX (formerly Bold360) is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them.

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Faveo Helpdesk logo

Faveo Helpdesk

4.6
(20)

Faveo Helpdesk helps simplify the customer support process

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Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

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SABIO logo

SABIO

4.6
(20)

Knowledge management platform

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SABIO is a cloud knowledge management software designed to provide service centers with the technology to search, locate and manage knowledge quickly & easily

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Kavkom logo

Kavkom

4.7
(16)

Predictive dialer and telephony software for telemarketers

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Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

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HappyFox Chat logo

HappyFox Chat

4.6
(18)

Premium live chat software

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HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience

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Mint Service Desk logo

Mint Service Desk

4.8
(10)

IT service desk and asset management solution

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Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

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Nosco logo

Nosco

4.6
(11)

Sfrutta il valore di ogni contatto

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Nosco is a modular platform that optimize customer service processes: halve the management time for each of your customers!

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Enterprise Bot logo

Enterprise Bot

4.5
(10)

Intelligent Omnichannel Conversations

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AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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CM.com Communications Platform logo

CM.com Communications Platform

5.0
(6)

One platform to reach your audience via all mobile channels

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Engage your customers on their favorite channels to enhance the customer experience. The Communications Platform of CM.com connects you to your audience through popular messaging channels via the Business Messaging API, SMS via the SMS Gateway, and voice calls via the Voice API or SIP Trunk.

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Surfly logo

Surfly

4.7
(6)

Universal Co-browsing and Collaboration Technology

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Surfly provides co-browsing and collaboration technology that lets you improve NPS and CSAT by optimizing support journeys, and interact with customers as if you are sitting side-by-side.

Surfly easily integrates and is customizable to fit any flow, CRM or CC platform.

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Parrot CRM logo

Parrot CRM

5.0
(4)

CRM solution for sales assistants and marketers

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Parrot CRM is a CRM solution that includes features suck as task management, customer database, sales pipeline, and advanced sales reporting. This platform creates conversational sales experiences to answer questions, personalize business proposals, and humanize the relationship with customers to differentiate a business from competitors.

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Engage 365 logo

Engage 365

4.1
(8)

Customer loyalty and reward platform

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A Microsoft Dynamics 365 based loyalty platform that allows you to deliver great reward programs- Engage365.
Drive lasting customer loyalty with Engage365.

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Intalk.io logo

Intalk.io

4.3
(6)

Break All Communication Barriers with intalk.io

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Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

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ConSol CM/Customer Service logo

ConSol CM/Customer Service

5.0
(3)

Customer service and help desk software

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ConSol/CM Customer Service is a help desk solution designed to help businesses of all sizes with cross-channel customer support operations. The software can be adapted to individual needs and integrated into existing company systems via flexible interfaces.

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inConcert Omnichannel Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Gnatta logo

Gnatta

4.7
(3)

Customer engagement tool for omnichannel communication

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Gnatta is customer service software designed to help businesses of all sizes manage customer communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on SLA's and your preferences.

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USAN Contact Suite for Amazon Connect logo

USAN Contact Suite for Amazon Connect

5.0
(1)

Extending the power and breadth of Amazon Connect

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Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

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Vocalcom Salesforce Edition logo

Vocalcom Salesforce Edition

4.0
(1)

Contact center solution native in Salesforce

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Vocalcom Salesforce Edition is a cloud-based contact center software offering a user-friendly CRM solution that allows users to connect with customers more easily and effectively.

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BOTNATION AI logo

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

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BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

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Cloud Contact Center logo

Cloud Contact Center

(0)

Cloud-based customer service platform

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Cloud Contact Center by masvoz is a customer service platform that helps businesses manage interactions across various communication channels such as SMS, phone, web, WhatsApp, and Webchat.

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Gallabox logo

Gallabox

(0)

A single, collaborative customer communication tool

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Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots

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Merit for Life Science logo

Merit for Life Science

(0)

Cloud-based ERP for life science organizations.

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Cloud-first ERP for fast-growing life science manufacturers in pre-clinical and clinical stage. Designed to be the first and last solution you’ll need. It advances Dynamics 365 to deliver quality, procurement, materials management, production, and compliance, etc. for biotech, pharma and med device.

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