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Customer Service Software - Page 5

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.

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Issue and Ticket tracking software for multiple industries.

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Free yourself from tracking your company's issues across spreadsheets and email. Issuetrak allows you to manage everything, from issue creation to resolution to reporting. With multiple hosting options and customized pricing, there's no better time to get on 'trak.

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Customizable help desk & ticketing system

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Provide top-level customer service using Deskero, a simple yet powerful app for taking care of your customers with multi-channel and social support.

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Bright Pattern


Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Creatio CRM


Boost marketing, sales and service performance!

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Service Creatio is a cloud application with out-of-the-box processes
for full-cycle service management

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Live Chat Software for Sales and Support Teams

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SnapEngage allows you to chat with your website visitors - no installation required! SnapEngage live chat software has advanced features for both sales and support teams, including SMS-to-Chat, Call-Me, sneak peek, Design Studio, integrations with CRM's and help desks, and more. Increase customer engagement and convert more leads with SnapEngage.

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Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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Build interactive decision trees that guide your teams.

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Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

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SuperOffice CRM


CRM software for sales, marketing & customer service teams

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SuperOffice is an award winning customer service platform that helps support teams manage incoming requests via email, social media and live chat

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A cloud-based business phone service

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FluentStream provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations.

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Shared Contacts for Gmail


Contact sharing solution with GMail integration

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Are you looking for a simple way to share your domain contacts with your colleagues or your different Google accounts? Our shared groups application works with all editions of Google Apps!

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Customer Service and Support Management Software

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PhaseWare's Tracker will help you manage, monitor, and measure critical customer service interactions; enabling you to quickly resolve pressing customer issues.

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Support, Simplified.

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Use Groove to manage, assess & track customer support activity through ticket management, knowledge base, workflow automation, detailed reporting, and more.

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Cloud Based Ticket Management & Help Desk Software

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Stand out from the crowd by providing easier to use, customizable self service to your customers! Cayzu offers a complete help desk and knowledge base built into one.

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Cloud based help desk software for businesses of all sizes

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Giva is a cloud-based, HIPAA compliant ITIL help desk software for any size organization. Highly customizable, but easy to deploy and accessible via mobile, tablet and desktop, eHelpDesk provides features for measuring customer satisfaction, responsiveness and team productivity.

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Transform the User Experience

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WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

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Self-learning conversational AI for lead nurture on websites

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With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

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Vonage Contact Center


Cloud Contact Center & Inside Sales Software for Salesforce

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Provide better customer service with cloud contact center software that is completely integrated with Salesforce®.

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Help desk software for SMBs

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AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

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Customer service texting platform

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Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more

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Multi-channel support for customers, partners & staff

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Fuze - formerly ThinkingPhones - is a cloud based unified communications platform (UCaaS) enabling multi-channel support for customers, partners, staff and other stakeholders

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NABD System


Omnichannel Customer support & Help Desk software-FREE PLAN

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Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients.

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Cloud-based visual AI-powered customer engagement solutions.

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Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

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Create application instructions and step-by-step tutorials

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Create & share how-to's to quickly support your customers in a snap.

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Happy Agents. Happy Customers.

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Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.

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The World's #1 eCommerce Help Desk

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Customer support tickets matched with order data from everywhere you sell - unified into a simple system your team will love.

Read more about eDesk