App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Customer Service Software - Page 5

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

448 software options

Sponsored

Filter results


Features


Integrated with


Pricing model




User rating


Personalize your search

Any industry

Any business size

Kayako logo

Kayako

4.0
(166)

Unified customer service platform

learn more
Kayako - Customer Service Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered
iorad logo

iorad

4.7
(58)

Creates application instructions and step-by-step tutorials

learn more
Create & share how-to's to quickly support your customers in a snap.

Read more about iorad

Users also considered
Mojo Helpdesk logo

Mojo Helpdesk

4.5
(72)

Mojo Helpdesk makes customer service easy.

learn more
Mojo Helpdesk is a customer support helpdesk, internal support helpdesk, issue tracking, and ticket tracking application that fully integrates with Google G Suite, and Microsoft 365. Mojo lets you centralize, assign, and track what matters most.

Read more about Mojo Helpdesk

Users also considered
Kavkom logo

Kavkom

4.7
(56)

Predictive dialer and telephony software for telemarketers

learn more
Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

Read more about Kavkom

Users also considered
FluentStream logo

FluentStream

4.6
(64)

Streamline Your SMB Communication Needs with FluentStream

learn more
Designed to meet the needs of small and mid-sized businesses, FluentStream simplifies business communication with cloud calling, system administration tools, analytics, mobile apps, and more.

Tried FluentStream and loved it? Let us know!

Read more about FluentStream

Users also considered
OTRS logo

OTRS

4.4
(78)

Helpdesk software for customer service management teams

learn more
OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

Read more about OTRS

Users also considered
HelpDesk logo

HelpDesk

4.6
(58)

Ticketing software for effortless customer support

learn more
HelpDesk is a ticketing system for customer service teams. Minimize your support team’s efforts and save time for meaningful conversations with customers. Resolve tickets faster and with greater precision. Use HelpDesk to improve your customer satisfaction level and increase sales.

Read more about HelpDesk

Users also considered
Shape logo

Shape

4.9
(39)

Cloud-based CRM, sales & marketing automation software

learn more
Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

Read more about Shape

Users also considered
Dashly logo

Dashly

4.7
(47)

Marketing and customer conversation management platform

learn more
Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.

An unlimited number of seats for every plan.

Read more about Dashly

Users also considered
Web Help Desk logo

Web Help Desk

4.1
(116)

IT asset and knowledge management

learn more
Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

Read more about Web Help Desk

Users also considered
Customerly logo

Customerly

4.6
(60)

Create an astonishing customer service experience seamlessly

learn more
The Live Chat with Super Powers. Click to discover more.

Read more about Customerly

Users also considered
Acctivate Inventory Management logo

Acctivate Inventory Management

4.2
(110)

Inventory management add-on for businesses using QuickBooks.

learn more
A better way to put the customer first. Manage orders, tracking info, customer info, see product availability & fulfill orders faster in QuickBooks.

Read more about Acctivate Inventory Management

Users also considered
eDesk logo

eDesk

4.4
(70)

eDesk; the most scalable eCommerce customer support tool for

learn more
eDesk’s AI-powered customer service software is designed specifically for eCommerce businesses, to take the complexity out of managing multiple marketplaces, webstore and social media support.

Read more about eDesk

Users also considered
Groove logo

Groove

4.5
(66)

Support, Simplified.

learn more
Use Groove to manage, assess & track customer support activity through ticket management, knowledge base, workflow automation, detailed reporting, and more.

Read more about Groove

Users also considered
WATI logo

WATI

4.6
(55)

Conversational AI Platform

learn more
Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.

Read more about WATI

Users also considered
Tracker logo

Tracker

4.4
(66)

Customer Service and Support Management Software

learn more
PhaseWare's Tracker will help you manage, monitor, and measure critical customer service interactions; enabling you to quickly resolve pressing customer issues.

Read more about Tracker

Users also considered
Froged logo

Froged

4.5
(56)

THE one tool for onboarding, engagement & customer support

learn more
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

Read more about Froged

Users also considered
Cayzu logo

Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

learn more
Stand out from the crowd by providing easier to use, customizable self service to your customers! Cayzu offers a complete help desk and knowledge base built into one.

Read more about Cayzu

Users also considered
Higher Logic Vanilla logo

Higher Logic Vanilla

4.4
(63)

Engage with Community

learn more
Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve their customer experience and increase customer loyalty while reducing costs.

Read more about Higher Logic Vanilla

Users also considered
Ameyo logo

Ameyo

4.1
(94)

All-in-one Contact Center Software

learn more
An all-in-one customer interaction suite powering over a billion interactions worldwide

Read more about Ameyo

Users also considered
TOPdesk logo

TOPdesk

4.5
(54)

The service management platform that makes service happen

learn more
TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are always here to

Read more about TOPdesk

Users also considered
WalkMe logo

WalkMe

4.4
(62)

Transform the User Experience

learn more
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

Read more about WalkMe

Users also considered
FocalScope logo

FocalScope

5.0
(28)

Call center management software

learn more
FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

Read more about FocalScope

Users also considered
Sprinklr logo

Sprinklr

4.2
(78)

Social media management, analytics & strategy planning.

learn more
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

Users also considered
Acobot logo

Acobot

4.9
(31)

Self-learning conversational AI for lead nurture on websites

learn more
With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

Read more about Acobot

Users also considered