This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Customer Service Software - Page 5

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.

269 software options

Sponsored

Filter Results




Features



Pricing models


Customer rating



Issuetrak

4.5
(154)

Issue and Ticket tracking software for multiple industries.

learn more
Free yourself from tracking your company's issues across spreadsheets and email. Issuetrak allows you to manage everything, from issue creation to resolution to reporting. With multiple hosting options and customized pricing, there's no better time to get on 'trak.

Read more about Issuetrak

Deskero

4.7
(108)

Customizable help desk & ticketing system

learn more
Provide top-level customer service using Deskero, a simple yet powerful app for taking care of your customers with multi-channel and social support.

Read more about Deskero

Bright Pattern

4.7
(97)

Cloud Contact Center Software with Embedded AI

learn more
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

Read more about Bright Pattern

Creatio CRM

4.8
(80)

Boost marketing, sales and service performance!

learn more
Service Creatio is a cloud application with out-of-the-box processes
for full-cycle service management

Read more about Creatio CRM

SnapEngage

4.6
(108)

Live Chat Software for Sales and Support Teams

learn more
SnapEngage allows you to chat with your website visitors - no installation required! SnapEngage live chat software has advanced features for both sales and support teams, including SMS-to-Chat, Call-Me, sneak peek, Design Studio, integrations with CRM's and help desks, and more. Increase customer engagement and convert more leads with SnapEngage.

Read more about SnapEngage

UJET

4.5
(112)

Customer interaction & support platform with CRM integration

learn more
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

Read more about UJET

Zingtree

4.4
(94)

Build interactive decision trees that guide your teams.

learn more
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.

Read more about Zingtree

SuperOffice CRM

4.2
(124)

CRM software for sales, marketing & customer service teams

learn more
SuperOffice is an award winning customer service platform that helps support teams manage incoming requests via email, social media and live chat

Read more about SuperOffice CRM

FluentStream

4.6
(64)

A cloud-based business phone service

learn more
FluentStream provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations.

Read more about FluentStream

Shared Contacts for Gmail

4.4
(73)

Contact sharing solution with GMail integration

learn more
Are you looking for a simple way to share your domain contacts with your colleagues or your different Google accounts? Our shared groups application works with all editions of Google Apps!

Read more about Shared Contacts for Gmail

Tracker

4.4
(66)

Customer Service and Support Management Software

learn more
PhaseWare's Tracker will help you manage, monitor, and measure critical customer service interactions; enabling you to quickly resolve pressing customer issues.

Read more about Tracker

Groove

4.4
(63)

Support, Simplified.

learn more
Use Groove to manage, assess & track customer support activity through ticket management, knowledge base, workflow automation, detailed reporting, and more.

Read more about Groove

Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

learn more
Stand out from the crowd by providing easier to use, customizable self service to your customers! Cayzu offers a complete help desk and knowledge base built into one.

Read more about Cayzu

Giva

4.9
(35)

Cloud based help desk software for businesses of all sizes

learn more
Giva is a cloud-based, HIPAA compliant ITIL help desk software for any size organization. Highly customizable, but easy to deploy and accessible via mobile, tablet and desktop, eHelpDesk provides features for measuring customer satisfaction, responsiveness and team productivity.

Read more about Giva

WalkMe

4.5
(53)

Transform the User Experience

learn more
WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

Read more about WalkMe

Acobot

4.9
(31)

Self-learning conversational AI for lead nurture on websites

learn more
With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

Read more about Acobot

Vonage Contact Center

4.4
(61)

Cloud Contact Center & Inside Sales Software for Salesforce

learn more
Provide better customer service with cloud contact center software that is completely integrated with Salesforce®.

Read more about Vonage Contact Center

AzureDesk

4.5
(48)

Help desk software for SMBs

learn more
AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

Read more about AzureDesk

Teckst

4.9
(30)

Customer service texting platform

learn more
Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more

Read more about Teckst

Fuze

4.2
(68)

Multi-channel support for customers, partners & staff

learn more
Fuze - formerly ThinkingPhones - is a cloud based unified communications platform (UCaaS) enabling multi-channel support for customers, partners, staff and other stakeholders

Read more about Fuze

NABD System

4.6
(38)

Omnichannel Customer support & Help Desk software-FREE PLAN

learn more
Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients.

Read more about NABD System

INSIDE

4.6
(41)

Cloud-based visual AI-powered customer engagement solutions.

learn more
Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

Read more about INSIDE

iorad

4.7
(34)

Create application instructions and step-by-step tutorials

learn more
Create & share how-to's to quickly support your customers in a snap.

Read more about iorad

Sharpen

4.4
(47)

Happy Agents. Happy Customers.

learn more
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences.

Read more about Sharpen

eDesk

4.5
(44)

The World's #1 eCommerce Help Desk

learn more
Customer support tickets matched with order data from everywhere you sell - unified into a simple system your team will love.

Read more about eDesk