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Top Rated Customer Service Software with Amazon connect
Last updated: October 2026
12 software options
Sponsored
5
90
4
16
3
1
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
WEM Software for customer service teams.
Read more about Playvox
5
55
4
22
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
5
1.3K
4
765
3
121
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based help desk for all business sizes
Read more about Zoho Desk
5
58
4
25
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent workforce planning for modern support teams
Read more about Assembled
5
19
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Conversational AI Platform
Read more about Cognigy.AI
5
13
4
1
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based agentic CX platform for enterprises
Read more about Ada
5
8
4
2
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn every customer interaction into a powerful opportunity!
Read more about Nosco
5
24
4
16
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered CX intelligence platform
Read more about ScorebuddyCX
5
3
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center QA & analytics platform
Read more about MaestroQA
5
3
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email
Read more about USAN Contact Suite for Amazon Connect
5
0
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI product support platform for enterprises
Read more about Mavenoid
5
4
4
5
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cobrowsing and digital engagement platform
Read more about Glance