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Help Desk Software for Small Business (2026) - Page 3

Last updated: April 2026

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304 software options

BOSSDesk logo
Category Leaders

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk is available for Small Business and offers the following support options: Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

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Desk Manager logo
Category Leaders

We orchestrate deals for great results

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Desk Manager is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support.

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Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

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Tiledesk is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat, Phone Support.

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Gorgias logo

The Conversational AI platform for Ecommerce

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Gorgias is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Crisp logo

All-in-one multi-channel solution for customer messaging

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Crisp is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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UJET logo

Customer interaction & support platform with CRM integration

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UJET is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support.

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Deskero logo

Customizable help desk & ticketing system

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Deskero is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support.

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ConnectWise PSA logo

PSA tool designed for as-a-service businesses

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ConnectWise PSA is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, FAQs/Forum, 24/7 (Live rep).

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InvGate Service Management logo

Web-based IT service desk software

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InvGate Service Management is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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Teamwork Desk logo

Deliver an unforgettable customer experience.

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Teamwork Desk is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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TeamDynamix logo

IT service management platform

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TeamDynamix is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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monday service logo

Customer support and service solution

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monday service is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

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Faveo Helpdesk is available for Small Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, FAQs/Forum.

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Assembled logo

Intelligent workforce planning for modern support teams

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Assembled is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox Help Desk is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Giva logo

Cloud based help desk software for businesses of all sizes

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Giva is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Lime CRM logo

A visual and user-friendly CRM customised to your needs

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Lime CRM is available for Small Business and offers the following support options: Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum.

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Kustomer logo
Category Leaders

Modern Customer Service Software For Customer-First Brands

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Kustomer is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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Dialshree logo

Cloud-based contact center solution

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Dialshree is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

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Groove logo
Category Leaders

Cloud-based helpdesk solution for small businesses

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Groove is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

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OTRS logo

Helpdesk software for customer service management teams

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OTRS is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum.

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My AskAI logo

Create an AI chatbot for your Customer Support.

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My AskAI is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat, Phone Support.

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