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Best Help Desk Software - Page 3

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Poka logo

Poka

4.7
(16)

Performance Support for the Factory Floor

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Manufacturing leaders rely on Poka to improve the knowledge, performance and productivity of their factory workers.

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SummitAI logo

SummitAI

4.4
(18)

The future of IT service management begins with AI.

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SummitAI transforms the way enterprises work by offering consumer-grade, responsive digital workflows empowering employees with an anytime, anywhere service experience.

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55PBX logo

55PBX

5.0
(9)

Virtual PBX solution to boost your team's productivity

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55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers.

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Rezolve AI logo

Rezolve AI

4.8
(9)

Conversational AI-enabled service desk software

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Rezolve.ai is an artificial intelligence (AI)-enabled platform designed to help businesses in healthcare, retail, education, and other industries automate service desk operations via a unified portal. The software allows organizations to establish custom workflows to resolve employee issues, share knowledge, and manage tasks and processes.

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Novo Solutions logo

Novo Solutions

4.2
(14)

Asset & Work Order Management

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User-friendly and flexible web and mobile Asset, Work Order and Customer Service solution. Geo-tag and map assets. Schedule Preventative Maintenance.

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Enterprise Bot logo

Enterprise Bot

4.5
(10)

Intelligent Omnichannel Conversations

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AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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Ameyo FusionCX logo

Ameyo FusionCX

3.9
(12)

Omnichannel help desk ticketing system

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FusionCX by Ameyo is an all-in-one helpdesk ticketing and customer support platform which offers omni-channel contact centre capabilities for customer service teams. The cloud-based platform offers tools for managing omnichannel ticketing, agent productivity, operations automation, and more.

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Inxide logo

Inxide

4.5
(6)

Cloud-based customer communications platform

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Inxide is a cloud-based customer communications platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

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ConSol CM/Customer Service logo

ConSol CM/Customer Service

5.0
(3)

Customer service and help desk software

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ConSol/CM Customer Service is a help desk solution designed to help businesses of all sizes with cross-channel customer support operations. The software can be adapted to individual needs and integrated into existing company systems via flexible interfaces.

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inConcert Omnichannel Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Milvus logo

Milvus

5.0
(2)

IT management system and help desk solution

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Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

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OneDesk logo

OneDesk

4.0
(2)

Helpdesk & Project Management Software - in one application

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Easy-to-use support ticket software with email capture, live chat, knowledge base, client portal and more. Highly configurable with automated workflows, auto-replies, auto-assignment, custom fields, forms, views, search and filtering. Includes a full-featured project & task management application.

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Consol CM/Helpdesk logo

Consol CM/Helpdesk

(0)

Software for managing IT helpdesk and support operations

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Consol CM/Helpdesk is a cloud-based solution designed to help businesses of all sizes manage IT helpdesk and support operations via a unified portal. The platform enables organizations to resolve inquiries and issues, track changes, map processes and establish custom workflows to streamline support processes across teams and departments.

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HEINZELMANN logo

HEINZELMANN

(0)

Issue tracking software for the IT sector

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HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

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HelpCenter logo

HelpCenter

(0)

Helpdesk software

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HelpCenter is a cloud-based helpdesk software used by thousands of businesses worldwide to manage their customer support, live chats and FAQs.

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Support.cc logo

Support.cc

(0)

provide best customer service

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Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.

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VisionReply logo

VisionReply

(0)

Help desk solution for enhancing customer support

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VisionReply is a cloud-based help desk solution designed to help businesses automate processes for resolving customer support tickets. Agents can manage incoming requests and queries from customers through email, phone, chat, and forms.

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Freshdesk logo

Freshdesk

4.5
(2.4K)

Online helpdesk system and customer service software

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Freshdesk helps businesses offer stellar customer service by combining omnichannel ticket management with helpdesk automations, SLA management, and robust reporting.

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Remote Support logo

Remote Support

4.6
(1.8K)

Secure remote access software

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BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.

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Zendesk logo

Zendesk

4.4
(2.8K)

Service-first CRM company that builds support & sales tools

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Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.

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Zoho Desk logo

Zoho Desk

4.5
(1.7K)

Cloud-based help desk platform

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Use Zoho Desk to automate ticket management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations.

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TeamSupport logo

TeamSupport

4.5
(806)

B2B Customer Support Software

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Resolve business to business help desk tickets faster with TeamSupport. Best in class SLAs, automation, customization, and collaboration to improve efficiency.

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SolarWinds Service Desk logo

SolarWinds Service Desk

4.6
(527)

IT Service Desk & Asset Management Software

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Manage and prioritize service requests in one place with the SolarWinds Service Desk, and continuously improve how IT supports strategic business needs.

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Apptivo logo

Apptivo

4.4
(632)

CRM for managing customer accounts

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Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact info, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as Contacts or Opportunities.

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Freshservice logo

Freshservice

4.5
(436)

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL-aligned service desk and ITSM software that’s easy to set up and use, to transform employee experience across the organization.

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