App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Help Desk Software - Page 3

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

353 software options

Sponsored

Personalize your search

Any industry

Any business size

Salesforce Starter logo
4.4
(201)

CRM for small business

learn more
With Salesforce Starter, find more leads to fuel growth.

Read more about Salesforce Starter

Users also considered
Tempo Timesheets logo
4.3
(206)

#1 time tracking app for Jira since 2010.

learn more
Tempo Timesheets is a time tracking software in Jira which enables teams to track time online, and collect reliable data for reporting, invoicing, accounting, and more. The Tempo Cloud app gives users the flexibility to track time on-the-go via iOS and Android smartphone devices.

Read more about Tempo Timesheets

Users also considered
Tiledesk logo
4.5
(147)

Conversational Automation Made Easy

learn more
Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.

Read more about Tiledesk

Users also considered
Gorgias logo
4.7
(111)

Help desk and customer service solution

learn more
The ONLY help desk & ticketing app specifically DESIGNED FOR SHOPIFY (integrates with Magento & BigCommerce too). Centralize your helpdesk by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more. Cut support times by 43% with the #1-rated helpdesk on Shopify.

Read more about Gorgias

Users also considered
Hiver logo
4.7
(117)

Hiver: World's First Gmail-based Customer Service Helpdesk

learn more
Hiver transforms Gmail into an all-in-one help desk, minus the complexities of traditional systems. Manage email, chat, phone, and WhatsApp support effortlessly. Harness AI, deep analytics, and automations. No need for multiple platforms or steep learning curves.

Read more about Hiver

Users also considered
Deskero logo
4.7
(113)

Customizable help desk & ticketing system

learn more
Deskero adds a social element to multichannel help desks, helping to manage requests from all social media platforms as well as email, chat, website, & more.

Read more about Deskero

Users also considered
Reputation logo
4.4
(182)

Reputation management solution for multi-location businesses

learn more
Reputation.com is a reputation management solution, which helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

Read more about Reputation

Users also considered
UJET logo
4.6
(133)

Customer interaction & support platform with CRM integration

learn more
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

Read more about UJET

Users also considered
Vivantio logo
4.3
(177)

Flexible Software. Focused Service.

learn more
Vivantio combines incident, problem and change management, with ticketing, knowledge management, self service and asset management. Reduce workload, improve efficiency and reduce costs with automation.

Read more about Vivantio

Users also considered
Teamwork Desk logo
4.4
(145)

Deliver an unforgettable customer experience.

learn more
Deliver unforgettable customer experiences with Teamwork Desk. A help desk software that takes care of ticket management so you can take care of your customers.

Read more about Teamwork Desk

Users also considered
GreenRope logo
4.3
(152)

Complete CRM for sales, marketing, and operations

learn more
GreenRope is a scalable CRM & marketing automation tool, enabling businesses to consolidate sales, marketing and operations data, in order to streamline & grow their business. The cloud-based platform contains modules for sales, marketing, and operations to close deals, gain leads, and collaborate.

Read more about GreenRope

Users also considered
ConnectWise PSA logo
4.1
(239)

A PSA Tool Designed To Run Your As-a-Service Business

learn more
Our help desk software leverages a market-leading ticketing system, which allows technology providers to provide the best support to their customers!

Read more about ConnectWise PSA

Users also considered
Missive logo
4.9
(66)

Collaborative inbox for teams

learn more
Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

Read more about Missive

Users also considered
TeamDynamix logo
4.4
(142)

IT service management platform

learn more
TeamDynamix ITSM & PPM solutions are designed to provide organizations with the tools and methodology required to streamline IT and enterprise service management processes, procedures, and tasks.

Read more about TeamDynamix

Users also considered
HappyFox Help Desk logo
4.6
(91)

Helpdesk, customer support software

learn more
HappyFox is a practical help desk solution to manage requests from multiple channels, with a ticket system, self-service knowledge base, & community forums.

Read more about HappyFox Help Desk

Users also considered
Crisp logo
4.5
(101)

All-in-one multi-channel solution for customer messaging

learn more
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

Read more about Crisp

Users also considered
Faveo Helpdesk logo
4.5
(95)

Faveo Helpdesk helps simplify the customer support process

learn more
Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

Read more about Faveo Helpdesk

Users also considered
Dialshree logo
4.7
(71)

Cloud-based contact center solution

learn more
DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

Read more about Dialshree

Users also considered
SherpaDesk logo
4.8
(60)

A support soution to help track time and manage projects

learn more
Receive, resolve and report on all customer requests. SherpaDesk's mobile is the perfect solution for any business that have techs who work in the field

Read more about SherpaDesk

Users also considered
Zingtree logo
4.4
(95)

Build interactive decision trees that guide your teams.

learn more
Build question & answer style troubleshooters for fewer tickets and customer self-help

Read more about Zingtree

Users also considered
LiveHelpNow logo
4.6
(73)

Help desk and live chat solution for customer service

learn more
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

Read more about LiveHelpNow

Users also considered
Re:amaze logo
4.9
(52)

Support, engage, and convert customers on a single platform.

learn more
Consolidated helpdesk for chat, email, social media (Facebook, Messenger, Twitter, Instagram), and mobile SMS/MMS. Team inboxes. Team workflows.

Read more about Re:amaze

Users also considered
Giva logo
4.9
(48)

Cloud based help desk software for businesses of all sizes

learn more
Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Quickly measure team productivity, responsiveness and customer satisfaction. We offer all our modules with full functionality in a simple product bundle.

Read more about Giva

Users also considered
OTRS logo
4.4
(88)

Helpdesk software for customer service management teams

learn more
OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

Read more about OTRS

Users also considered
CloudRadial logo
4.7
(55)

CloudRadial’s Unified Client Portal and CSA Platform enables

learn more
CloudRadial’s Unified Client Portal and CSA Platform enables MSPs to deliver an Amazon-like client experience. With on-demand reporting, real-time insights, and automation, MSPs can support clients efficiently and at scale.

Read more about CloudRadial

Users also considered