This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Help Desk Software - Page 2

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.

211 software options

Sponsored

Filter Results




Features



Pricing models


Customer rating



everything HelpDesk

4.3
(13)

IT support management system & help desk

visit website
everything HelpDesk is a configurable support management & workflow automation system for K12 support staff & IT technicians in schools, governments & industry

Read more about everything HelpDesk

TOPdesk

4.6
(41)

Help desk & service management

visit website
Help desk & service management

Read more about TOPdesk

elevio

4.6
(27)

Self-service support & customer education platform

visit website
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

Read more about elevio

Halp

5.0
(1)

Ticketing, powered by your Slack conversations

visit website
Halp is a conversational ticketing solution for modern IT and Operations teams to assign, prioritize, manage, and report on requests from Slack. It’s used every day by internal operations teams at Adobe, Home Depot, GitHub, Slack, ClassPass, and many more.

Read more about Halp

Vision Helpdesk

4.6
(28)

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

visit website
Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more..

Read more about Vision Helpdesk

HelpDesk

4.5
(29)

Ticketing software for effortless customer support

visit website
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalized messages will increase your customer satisfaction.

Read more about HelpDesk

Alloy Navigator

4.5
(48)

Award winning IT Asset Mgmt and Service Mgmt platform

visit website
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Read more about Alloy Navigator

HaloITSM

4.6
(19)

ITSM solution for managing incidents & assets

visit website
HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

Read more about HaloITSM

SeamlessDesk

4.6
(30)

Simple. Affordable. Service Desk Software.

visit website
Service Desk Software, Asset Management, Help Desk Software, Ticketing Software, IT Software

Read more about SeamlessDesk

OneDesk

4.0
(2)

Helpdesk & Project Management Software - in one application

visit website
Easy-to-use support ticket software with email capture, live chat, knowledge base, client portal and more. Highly configurable with automated workflows, auto-replies, auto-assignment, custom fields, forms, views, search and filtering. Includes a full-featured project & task management application.

Read more about OneDesk

EngageBay

4.6
(72)

Integrated sales & marketing software for growing teams

visit website
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.

Read more about EngageBay

Front

4.5
(206)

Email management software and shared inbox for teams

visit website
Turn your email into a help desk to deliver more personal customer support. Front brings emails and messages from every channel (email, chat, social media, SMS) into a collaborative team inbox. Try Front for free.

Read more about Front

HelpOnClick

4.6
(11)

Live Chat Software and Virtual agent for SMBs

visit website
HelpOnClick offers a help desk & knowledgebase solution for SMBs in addition to their live chat software, with ticket management and agent collaboration.

Read more about HelpOnClick

ThinkOwl

(0)

Customer service powered by AI

visit website
Multi-channel customer service software fully powered by artificial intelligence.

Read more about ThinkOwl

Take Control

4.3
(15)

Collaborative remote access solution

visit website
N-able Take Control remote support software designed to help your IT business succeed.

Read more about Take Control

Canfigure

4.8
(12)

Modular ITSM and ITAM solution based on ITIL principles

visit website
Web-based Incident management and Request Fulfillment. Integrated Change Management and CMDB. End-user self service.

Read more about Canfigure

HubSpot Service Hub

4.4
(113)

Cloud-based customer service solution for firms of all sizes

visit website
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

Read more about HubSpot Service Hub

ChangeGear

4.0
(50)

Cloud based solution to track & control IT services

visit website
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

Read more about ChangeGear

Bitrix24

4.0
(466)

100% free CRM, collaboration and communication tool suite

visit website
Bitrix24 #1 FREE helpdesk and contact center software that comes with CRM. Used by 4 million companies in cloud and on-premise (open source code access). Our free omnichannel contact center allows you to communicate with your clients via email, phone, live chat, social networks and mobile messengers

Read more about Bitrix24

LiveHelpNow

4.6
(70)

Help desk and live chat solution for customer service

visit website
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

Read more about LiveHelpNow

ngDesk

4.5
(11)

Ticket management for customer service and support teams

visit website
ngDesk is a cloud-based customer service solution, which assists customer support teams with ticket management and query resolution. Key features include forms management, collaboration, chatbot creation, rule-based workflows, knowledge base management, and multi-channel communication.

Read more about ngDesk

ProProfs Help Desk

4.9
(8)

Help desk and ticketing solution for customer service

visit website
ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

Read more about ProProfs Help Desk

ISL Light

4.7
(277)

Remote support software & unattended remote access

visit website
Remote support software for helpdesks. Can be integrated into CRM and ITIL incident management products (BMC).

Read more about ISL Light

Jitbit Helpdesk

4.6
(29)

Helpdesk ticketing system software

visit website
JitBit provides helpdesk ticketing system for freelancers, startups, and small businesses, as well as large enterprises. The app allows you to manage and track all incoming support request emails and their associated tickets, automating tasks and organizing tickets into categories.

Read more about Jitbit Helpdesk

atSpoke

4.7
(36)

Reduce Internal Repetitive Requests

visit website
Tired of answering "What's the WiFi password?" atSpoke auto-resolves more than 40% of requests using AI, and the more you use atSpoke, the smarter the machine learning gets. When you don't need to worry about answering the same FAQ over and over again, your team can focus on more important tasks.

Read more about atSpoke