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Best Help Desk Software - Page 2

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Vision Helpdesk logo

Vision Helpdesk

4.7
(31)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more..

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everything HelpDesk logo

everything HelpDesk

4.3
(13)

IT support management system & help desk

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everything HelpDesk is a configurable support management & workflow automation system for K12 support staff & IT technicians in schools, governments & industry

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Kaseya BMS logo

Kaseya BMS

4.0
(25)

Business management solution for IT departments & MSPs

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Kaseya BMS is a next-gen Help Desk management solution for MSP, that lets you spend less time tracking tickets and more time making clients happy.

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elevio logo

elevio

4.7
(29)

Self-service support & customer education platform

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Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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Bitrix24 logo

Bitrix24

4.1
(521)

100% free CRM, collaboration and communication tool suite

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Bitrix24 #1 FREE helpdesk and contact center software that comes with CRM. Used by 4 million companies in cloud and on-premise (open source code access). Our free omnichannel contact center allows you to communicate with your clients via email, phone, live chat, social networks and mobile messengers

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HubSpot Service Hub logo

HubSpot Service Hub

4.4
(122)

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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LiveHelpNow logo

LiveHelpNow

4.6
(73)

Help desk and live chat solution for customer service

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LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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HelpDesk logo

HelpDesk

4.5
(36)

Ticketing software for effortless customer support

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HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalized messages will increase your customer satisfaction.

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ChangeGear logo

ChangeGear

4.0
(50)

Comprehensive change and service management.

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ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

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Canfigure logo

Canfigure

4.8
(12)

Modular ITSM and ITAM solution based on ITIL principles

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Web-based Incident management and Request Fulfillment. Integrated Change Management and CMDB. End-user self service.

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ProProfs Help Desk logo

ProProfs Help Desk

4.8
(11)

Help desk and ticketing solution for customer service

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ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

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HelpOnClick logo

HelpOnClick

4.6
(11)

Live Chat Software and Virtual agent for SMBs

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HelpOnClick offers a help desk & knowledgebase solution for SMBs in addition to their live chat software, with ticket management and agent collaboration.

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Alcea Helpdesk logo

Alcea Helpdesk

5.0
(3)

Help desk platform for customer support

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Alcea Helpdesk is an enterprise customer service platform that allows businesses to manage customer support, interactions, case notes, and documents from within a centralized system.

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AI Service Desk logo

AI Service Desk

(0)

AI service management

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AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.

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ThinkOwl logo

ThinkOwl

(0)

Customer service software powered by AI

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Multi-channel customer service software fully powered by artificial intelligence.

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EngageBay logo

EngageBay

4.6
(232)

Integrated sales & marketing software for growing teams

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EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.

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Forethought logo

Forethought

4.3
(6)

Conversational AI platform for retail and other sectors

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Forethought is a conversational AI platform designed to help businesses in the retail, education, finance, travel, and other sectors prioritize tickets and manage customer communications. Administrators can utilize the artificial-enabled tools to analyze clients’ sentiments and tag and direct cases to relevant agents.

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Teamwork Desk logo

Teamwork Desk

4.4
(139)

Deliver an unforgettable customer experience.

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Deliver unforgettable customer experiences with Teamwork Desk. A help desk software that takes care of ticket management so you can take care of your customers.

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Wavity Help & Service Desk logo

Wavity Help & Service Desk

4.7
(3)

Help desk and service Solution

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Wavity Help & Service Desk solution helps maintain and operate employee and customer satisfaction. It caters to organizations of all sizes and contains real-time analytics.

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Wavity logo

Wavity

4.0
(1)

Frictionless business on a budget

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Wavity enables organizations to build easy-to-use digital workflows quickly and cost effectively.

We offer solutions to support many digital workflows - IT, Sales and Marketing, HR, Work and Project Management and other workflows that are unique to your organization and your teams.

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Mojo Helpdesk logo

Mojo Helpdesk

4.5
(71)

Mojo Helpdesk makes customer service easy.

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Use Mojo to create a branded helpdesk that supports ticket management, a customer support portal, SLAs, satisfaction ratings, time tracking, reports & more.

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Incident IQ logo

Incident IQ

4.7
(27)

Award-winning K-12 service management software.

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We support K-12 through innovative help desk, asset management, facility work orders, and HR solutions built for schools.

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Missive logo

Missive

4.9
(42)

Collaborative inbox for teams

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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

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Supportbench logo

Supportbench

4.7
(31)

A Modern B2B Helpdesk CRM Software.

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Our Enterprise Customers Just Love The Convenience. Case Management, Ticket Management, Workflows Automation, Native Integrations, Knowledge Base, and accurate Analytics & Insights, all built-in inside a modern B2B Customer Management Software.

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Froged logo

Froged

4.7
(40)

THE one tool for onboarding, engagement & customer support

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FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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