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ITSM Software for Mid Size Business (2026) - Page 3

Last updated: April 2026

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184 software options

Starhive logo

Starhive

We centralise asset data to for smarter decisions with AI

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Starhive centralises asset data to enable smarter decision making, greater visibility, and AI analytics. Made in Sweden.

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Faddom logo

Faddom

Real-time dependency mapping made easy.

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Enhance ITSM workflows with real-time topology views for faster incident resolution and safer changes.

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XEOX logo

XEOX

Remote Monitoring and Management of IT Infrastructures

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XEOX software is a cloud-based remote monitoring and management system for MS Windows IT infrastructures. It allows admins to centralize monitoring and management of company-wide inventory and software. Key features include CMDB, network management, software delivery, task automation, and reporting.

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Deskpro logo

Deskpro

Customer service software you can depend on

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ITSM software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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Summit logo

Summit

The future of IT service management begins with AI.

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ITIL 2011 certified, enterprise class, intelligent solution leveraging Mobility, Analytics & Automation to help CIOs and Service Providers improve IT Operations

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CommandLink ITSM logo

CommandLink ITSM

IT service management tool

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CommandLink ITSM is an all-in-one IT service management tool for SD-WAN, UCaaS, CCaaS, firewalls, and more. It enables customizable workflows, event-driven actions, analytics, ISP services, project management, and dashboards. The platform also provides integrated support, voice and phone system controls, invoice automation, secure SD-WAN, user roles, and SASE configurations, ensuring efficient global network performance management.

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EcholoN logo

EcholoN

Helpdesk software for managing customer service processes

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EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

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Lansweeper logo

Lansweeper

Know Your IT

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Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

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ITarian logo

ITarian

IT and remote access management solution

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ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

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N-sight RMM logo

N-sight RMM

Cloud-based remote monitoring and management platform

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N-sight RMM is a cloud-based remote monitoring and management (RMM) platform designed to assist with managing, maintaining, and protecting IT.

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i-doit logo

i-doit

IT documentation and CMDB solution

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i-doit is a cloud-based-based open-source IT documentation and configuration management database (CMDB) software. With i-doit, users can document and manage their IT systems via a unified portal.

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Neoforce logo

Neoforce

Streamline Teamwork & Customer Service with Neoforce

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Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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Panopta logo

Panopta

Never Blinks

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A fully-featured monitoring platform for on-prem, cloud, & containerized deployments. With server and application performance, Panopta provides more than just basic monitoring. With the ability to perform checks from public and private spaces, you never need to trade security for robust monitoring.

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Pipefy logo

Pipefy

Cloud-based and AI-powered process orchestration platform

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Pipefy is a business process orchestration and automation platform that enables teams to digitize workflows using AI agents and no-code tools. The platform features customizable workflow builders, pre-built AI agents for various departments, and integration capabilities with enterprise messaging systems like WhatsApp, Teams, and Slack. It includes process management tools, custom forms and portals, analytics dashboards, and enterprise-grade security with regulatory compliance features.

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Ceeview logo

Ceeview

Cloud management and monitoring platform

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Ceeview is an all-in-one monitoring tool that gives you a complete overview of your IT Service availability, Application performance, Infrastructure dependencies, Service Level Agreements (SLAs) and cloud spending. With Ceeview, you can avoid or resolve issues before they cause major problems.

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LogMeIn Resolve logo

LogMeIn Resolve

Cloud-based remote support solution for SMBs

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Designed with today's SMBs in mind, LogMeIn Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.

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Nilex Service Platform logo

Nilex Service Platform

ITSM platform with ticketing and social media monitoring

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Better service to your customers and users begins with a solution that collects all kind of cases collected from different channels, in one place.

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Cayzu logo

Cayzu

Cloud Based Ticket Management & Help Desk Software

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Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

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Alloy Navigator logo

Alloy Navigator

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Siit logo

Siit

The employee help desk for people-centric companies

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Siit empowers HR and IT teams to establish meaningful and enduring connections with their employees. With its dedicated internal help desk, it is now possible to provide exceptional employee service experiences.

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Proactivanet logo

Proactivanet

IT asset management (ITAM) software

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Proactivanet helps businesses manage their IT assets, services, and tasks in a comprehensive way. It is an ITAM/ITSM software that covers 100% of their needs, has gold-level certification from ITIL software scheme, and is certified in 13 PinkVERIFY 2011 processes.

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ALVAO Asset Management logo

ALVAO Asset Management

IT Asset Management Software for Microsoft 365

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ALVAO IT Asset Management (ITAM) gives organizations full lifecycle visibility and control of IT hardware and software, cutting down manual work with an intuitive tree-structured interface.

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SendQuick Cloud logo

SendQuick Cloud

Incident notification management software

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Get Notified When Your IT Systems Fail

Get Real-time alerts to IT issues via SMS, popular social messaging platforms such as Whatsapp, WeChat, Line, Viber, Telegram, Messenger or collaboration tools such as Slack, Microsoft Teams and Cisco Webex.

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GitLab logo

GitLab

Your intelligent orchestration platform for DevOps

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GitLab unifies planning, CI/CD, security, and agentic AI, eliminating the tool handoffs that slow software delivery. Learn more today.

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Infraon ITSM logo

Infraon ITSM

ITSM software

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Infraon ITSM, a pink elephant-certified platform, helps businesses streamline and expedite the IT service management lifecycle. It offers a proprietary AI bot that intelligently addresses user queries and requests, resembling human interaction and simultaneously acts as a real-time knowledge base.

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