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Top Rated Live Chat Software with Reporting/Analytics in 2026 - Page 11

Last updated: February 2026

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320 software options

ChatSupport logo

Chat, Connect & Convert.

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We are ChatSupport. We build tools to empower your business and solutions to build real connection with your website visitors.

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Vivocha logo

Next Generation Customer Interaction Platform

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Chat allows your customer to start a chat with you in a single click. It is a simple solution for engaging with your website visitors, creating strong relations

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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AsisteClick logo

Collaborative customer support platform

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AsisteClick is a collaborative, multichannel customer support platform which offers live chat, a ticketing system & a range of management reports

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Finn AI logo

AI-enabled virtual assistant solution

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Finn AI builds AI-Powered virtual assistants for banks and credit unions to improve their digital customer experience.

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DeepConverse logo

The complete customer support automation platform

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DeepConverse helps businesses automate and scale their customer conversations.

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Hibot logo

Conversational AI platform

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Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

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Omnicus logo

Make The Contact Center Your Competitive Advantage

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Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

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Chative logo

AI-enabled omni-channel messaging platform

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A TRULY omni-channel messaging platform designed for e-commerce and online businesses, enabling the power of AI and automation.

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Membit logo

For compliant, monitored employee WhatsApp.

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Membit’s Compliant Conversation Platform makes employee’s private WhatsApps customer chats monitored, and efficient in your CRM.

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WideBot logo

MENA’s leading Arabic conversational AI platform.

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WideBot helps businesses leverage AI technology to build, deploy and manage chatbots.

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Generative Studio X logo

Deliver conversational experiences at enterprise scale.

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The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

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Kindly logo

Conversational AI platform

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Combine AI chatbot with conversion optimization, cart abandonment messages, and live chat all in one platform. Users can improve the average order value.

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Pega Customer Service logo

Software for managing customer service operations

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Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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Comapi logo

Communications platform as a service (CPaaS)

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Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more.

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Brand Embassy logo

Social Customer Service Software

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Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat.

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Glia logo

Personalized live customer experience & engagement

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Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

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Whisbi logo

The power of Live Engagement

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Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

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eGain Superchat logo

Why chat when you can super chat?

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eGain Chat is a comprehensive live chat software that includes text chat, audio chat, video chat, and proactive chat capabilities, as well as chat via messaging channels like Apple Business Chat, Facebook Messenger, Google’s Business Messages, SMS, WhatsApp, in-app messaging, and others.

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Hybrid Chat logo

Genesys, UCCX, UCCE/PCCE, Expertflow Cloud CC, Freeswitch

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Hybrid Chat supports the integration of any digital channel such as WhatsApp, Facebook, Twitter etc. with Contact Center. Enhancing customer experience and empowering agents utilizing any Bot solution such as Dialogflow, rasa.ai etc. to provide a quick and comprehensive response.
www.expertflow.com

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Messaging Studio logo

Software for managing customer communication via Salesforce

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Messaging Studio is a cloud-based communication software designed for Salesforce tools that helps businesses manage customer interactions via a unified portal. The platform lets organizations define user permissions and assign different roles to notify members across teams about incoming customer messages.

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Optimy logo

Live chat solution designed to covert website visitors

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Turn more website browsers into buyers with Optimy's Live Chat Solution. Toggle between text and live video chat, co-browse and one-click connect with experts to increase sales.

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Cleed.ai logo

All-in-one AI Assistant to boost sales and customer care

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Cleed.ai is an AI-powered conversational assistant designed for e-commerce & corporate sites, acting as a digital salesperson that increases conversion and reduces customer service costs, providing a cutting edge & high-end customer experience.

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Nuacem AI logo

AI powered customer communication platform

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Live Chat enables customers to interact with a business instantly through real-time messaging on websites or apps.

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Yunique logo

Well-Window to Your Next Level of Customer Experience

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We help companies to build a personalized and scalable relationship experience with their customers. Yunique is a personalized service solution that helps you to increase loyalty and guarantee the success of your customers.

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