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Top Rated Live Chat Software with Reporting/Analytics in 2026 - Page 9

Last updated: February 2026

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320 software options

WhosOn logo

Track - Chat - Engage

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WhosOn is an enterprise solution with enormous capacity and exceptional security. So, it is an ideal live chat solution for call centres, enterprises, and public sector or regulated organisations.

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Rasa logo

Leading open-source conversational AI platform

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Leading conversational AI platform, allowing small teams and large enterprises to create superior AI assistants and chatbots and facilitate communication with customers.

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Umnico logo

Omnichannel communication platform

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Omnichannel messaging platform to raise sales & improve customer support effectivity.

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Kiamo logo

Centralized & Aumented Customer Relationship

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Kiamo is a Cloud omnichannel solution for Contact centers

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Luware Nimbus logo

AI-powered contact center for Microsoft Teams.

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Luware Nimbus is a Microsoft-certified, Teams-native CX solution that unifies communication, workflows, and interactions in one hub.

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OneHash Chat logo

World's 1st FaaS

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OneChat is an all-in-one customer communication solution.

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texti.fi logo

Improve communication with customers and increase sales.

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Using our Traffic solution, you can deliver information to customers in a matter of seconds. SMS marketing is a powerful driving force in modern business, and when used appropriately and wisely, can substantially increase profits and the visibility of the business.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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Chatlio logo

Live online customer chat through Slack

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Chatlio is a live chat and customer engagement solution harnessing existing technology via Slack integration, adding an embeddable widget to a website or blog

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ClickDesk logo

Live chat for customer support

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ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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Prompt.io logo

The enterprise messaging platform

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Communicate with customers in real time through digital two-way conversations

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Confer With logo

Live video shopping that converts

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Confer With allows your team to give real-time advice on what to buy as they would in-store. It is the easy way to convert more sales and grow customer loyalty with truly personalised online shopping experiences.

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WotNot logo

Automating customer interactions at scale

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WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support.

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NinjaChat logo

Live Chat Software

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500apps' All-in-One Business Suite features NinjaChat, a Live Chat Software that provides the best customer support for your website visitors. By integrating your live chat with multi-channel communication.

The All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99.

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SAP Conversational AI logo

Conversational AI and cahtbot platform

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SAP Conversational AI is an artificial intelligence-based software that can be deployed on mobile phones or web browsers. It allows users to interact with a chatbot to get answers to questions about business, and perform tasks like scheduling meetings or sending emails.

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Velaro logo

Driving business success through every conversation.

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Turn website visitors into customers with real-time live chat. Proactively engage users, answer questions instantly, and guide them through their journey. Reduce abandoned carts, provide instant support, and keep conversations connected across multiple channels to increase sales and retention.

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EnableX logo

Smart, personalised CX—perfecting every engagement

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EnableX delivers AI-driven omnichannel engagement for personalized, seamless interactions across web and social channels.

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Callbell logo

Live chat tool for streamlining team communication

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Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels, such as Facebook Messenger, Instagram, Telegram & WhatsApp. Users can create custom chat widgets according to individual requirements and add them to their websites.

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FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

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FuseDesk is your Multi-Channel Live Chat Customer Service Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

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User Copilot logo

ChatGPT-powered conversations AI solution

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Get instant answers for your prospects and customers with a custom SmartChat Agent powered by ChatGPT and trained with your website, FAQs and documentation. Leverage AI to automatically engage visitors, accurately answer questions, book appointments and route new leads to your team automatically.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

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Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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Inagent logo

Conversational AI platform

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Inagent is a suite of autonomous AI agents that activate in minutes and resolve complex queries by voice and text in any language and accent. These virtual agents use advanced AI techniques to interpret messages, make decisions, and execute actions connected to systems, optimizing customer experience.

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Hippo logo

Engagement automation and customer support platform

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Hippo is an automation suite that helps businesses improve customer retention by automating customer engagements and support through omnichannel engagements by including bots, live chats, phone calls, WhatsApp, SMS, emails, push notifications, and In-app popups in marketing strategy.

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Botco.ai logo

Turn conversations into clients using intelligent chat.

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Botco.ai is a conversational CRM platform that allows businesses to automate interactions with customers over chat channels, including Facebook Messenger, WeChat, Kik, Skype and Slack. This is an exciting time to be at the intersection of AI and messaging applications as marketing automation.

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Botcopy logo

Connects Dialogflow to a rich, custom website chatbot UI

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Botcopy is the quick, enterprise-grade SaaS that focuses on doing one thing exceedingly well, managing live chat. The software lets you connect your Dialogflow agent to a rich, custom web chat UI in a few clicks. It offers a tremendous range of features and settings to help you personalize the experience.

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