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Top Rated Live Chat Software with Support Ticket Management in 2026 - Page 6

Last updated: March 2026

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166 software options

SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

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Explore SAAS First's Live Chat on GetApp. Drive customer engagement with real-time chat, AI chatbot support, and seamless customer data integration. Boost your email open rates and create personalized campaigns. Install and integrate with ease. Discover the transformative power of live chat today.

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Mongrov logo

Boost efficiency by 50% with Mongrov's FSM Software

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Boost efficiency by 50% with Mongrov's comprehensive Field Service Management Software, streamlining operations, enhancing customer satisfaction, and driving business growth.

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Sugester logo

Help desk management tool for small and midsize businesses

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Sugester is a marketing automation system that helps small and medium-sized businesses with customer communication, product management, and team collaboration. Key features include live chat, task management, forum, knowledge base, feedback, and customer relationship management.

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Vivocha logo

Next Generation Customer Interaction Platform

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Chat allows your customer to start a chat with you in a single click. It is a simple solution for engaging with your website visitors, creating strong relations

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AsisteClick logo

Collaborative customer support platform

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AsisteClick is a collaborative, multichannel customer support platform which offers live chat, a ticketing system & a range of management reports

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SAP Service Cloud logo

AI-enabled customer service platform for remote support

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SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

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Omnicus logo

Make The Contact Center Your Competitive Advantage

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Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Brand Embassy logo

Social Customer Service Software

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Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat.

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optimise-it logo

Enhancing customer service via live chat

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X-Livechat is a solution from Value Added Services within the Ströer X Group. With our chat software we improve your customer experience!

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Engaige logo

AI-powered seamless customer support

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Engaige is a revolutionary AI-powered customer experience platform designed to supercharge your support team. It automates complex customer service cases, reducing costs by up to 80% and increasing customer satisfaction. Engaige's AI Agent Assist feature makes human agents twice as efficient by providing relevant content and recommendations, while the Solve & Support module fully automates ticket resolution to deliver instant support.

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

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DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

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Messaging Studio logo

Software for managing customer communication via Salesforce

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Messaging Studio is a cloud-based communication software designed for Salesforce tools that helps businesses manage customer interactions via a unified portal. The platform lets organizations define user permissions and assign different roles to notify members across teams about incoming customer messages.

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HelpCenter logo

Helpdesk software

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HelpCenter is a cloud-based helpdesk software used by thousands of businesses worldwide to manage their customer support, live chats and FAQs.

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Cleed.ai logo

All-in-one AI Assistant to boost sales and customer care

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Cleed.ai is an AI-powered conversational assistant designed for e-commerce & corporate sites, acting as a digital salesperson that increases conversion and reduces customer service costs, providing a cutting edge & high-end customer experience.

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Messaging Studio logo

Software for managing customer communication via Salesforce

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Messaging Studio is a cloud-based communication software designed for Salesforce tools that helps businesses manage customer interactions via a unified portal. The platform lets organizations define user permissions and assign different roles to notify members across teams about incoming customer messages.

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Botmaker logo

A chatbot platform that automates customer service

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Botmaker is an intelligent chatbot platform focused on automating sales processes, through which companies can manage the use of bots, make them experts on specific topics and service flows, and respond to thousands of customer messages simultaneously.

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insmartbot logo

Serve your customers on all channels with AI.

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Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

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IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

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IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

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Akio.CX logo
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Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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Crescochat logo
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Live chat software for communicating with clients

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CrescoChat is the ultimate live chat solution that offers powerful software and agents to help you convert website visitors into qualified leads.

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CINNOX logo
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Humanising connections for better business

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CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

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Luma Virtual Agent logo
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Live chat software

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Luma Virtual Agent is a live chat software that helps businesses offer enterprise service and support to customers across multiple channels. The platform enables managers to understand users' requirements and sentiments using the natural language processing (NLP) functionality.

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Anantya.ai logo
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Cloud-based live chat and communication management software

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Anantya.ai is a cloud-based live chat software that helps businesses facilitate communication with the audience and generate user engagement reports on a unified platform.

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etrack1 logo
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For customer centres with passionate customer service manage

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etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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