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Live Chat Software - Page 5

Live chat software helps businesses communicate with their customers in real time. Businesses can address customer queries promptly and even send proactive chats to customers to keep them engaged with the brand.

179 software options

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Richpanel

5.0
(9)

Effortless Ecommerce Customer Support

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Live Chat software purpose built for ecommerce teams. Richpanel consolidates customer orders, tracking details & website activities so your team has all the context to assist customers quickly, at scale.

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Xenioo

4.5
(15)

Omnichannel virtual assistant platform

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Xenioo is an omnichannel chatbot platform that lets users create artificial intelligence (AI) powered virtual assistants to engage visitors and capture leads. The software includes a codeless drag-and-drop chat flow designer, preview functionality, debugging, multi-channel publishing, and more.

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Chatwee Social Chat Widget

4.3
(19)

Software for managing social hubs, events, and engagement

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Live chat and instant messaging app facilitating real-time interaction between members of online communities and virtual event goers via private, public, and group chats.

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Jumplead

4.8
(10)

Online lead generation & marketing automation

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Jumplead is an online sales lead generation, lead management and marketing automation system that generates targeted leads from an existing website in real time

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Paldesk

4.8
(10)

Live chat & omni-channel helpdesk software

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Paldesk is a live chat and omni-channel helpdesk solution for customer service and sales teams which allows users to track and manage interactions with customers from one central dashboard. A Paldesk widget can be embedded into the company website to provide online, instant support to clients.

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Helpshift

3.9
(26)

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Cugic

5.0
(7)

Live chat capabilities for conversing with website visitors

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Cugic is an online live chat and a help desk solution for small and medium-sized businesses keen to engage with customers in real time via existing web channels

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IVCbox

5.0
(7)

Customer communication tool with live chat & video calls

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A tool that makes suppliers available to customers at any time and place. Ask your question and get the reply.

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Netop Live Guide Chat

5.0
(7)

A secure live chat solution for customer service teams

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Live Guide is a live chat solution for customer service teams with features for audio & video chat, customer intelligence, remote assistance, & more

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Lark

4.4
(12)

Collaboration tool for SMEs and education institutes

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Lark is a collaboration software that helps businesses establish communication through instant messaging and audio or video calling. It lets users create chat threads and view interaction history to streamline communication and provide context on specific topics.

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Sparkcentral

4.2
(15)

Customer service platform for asynchronous messaging

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Sparkcentral offers a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. It's easy to use and integrates seamlessly with other external platforms or software. Trusted by clients such as Zappos, Netflix, Air Canada, Slack,...

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Verloop

4.7
(9)

Customer support automation bot platform

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Verloop.io is a customer support automation with hybrid bot + human platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

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Certainly

4.3
(12)

Certainly is a powerful Conversational AI Chatbot builder

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The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

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Boomtown

4.4
(11)

Customizable product support platform

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Boomtown is a product support platform designed to help banking businesses, value-added resellers (VARs), and technology providers activate new customers through personalized services. Representatives can utilize smart inbox prioritization capabilities to provide customer support via any channel.

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Applozic

3.9
(18)

Healthcare, e-learning, online retail, travel and leisure

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Applozic enables real time messaging across any device pr platform with easy to integrate mobile native SDK

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Brring

5.0
(6)

Live dialing and prospect engagement tool for sales teams

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Brring is a cloud-based lead generation solution that assists sales teams with conference calling, prospect calling, and engagement. Key features include reminder messages, a contact database, an activity dashboard, call scheduling, calendar integration, call history, and reporting.

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DontGo

4.4
(10)

Conversational AI platform for managing customer queries

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DontGo is a live chat platform that utilizes artificial intelligence (AI) chatbots and exit intent technology to help businesses convert abandoning traffic into sales leads. Professionals can utilize the chatbots to resolve visitor queries and promote other products in the catalog.

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Ideta

4.4
(10)

Cloud-based platform to build and deploy AI chatbots

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Ideta is a cloud-based conversational artificial intelligence (AI) platform that helps enterprises build AI chatbots, on order to enhance user engagement with the brand. It lets developers create multiple test scenarios or conversations to preview bot performance before deployment.

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Dashly

4.5
(8)

Marketing and customer conversation management platform

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Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.

An unlimited number of seats for every plan.

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Social Intents

5.0
(5)

Web-based live chat software for Microsoft Teams and Slack

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Social Intents is a web-based live chat software for Slack and Microsoft Teams, which helps businesses communicate with website visitors, provide customer service, and close sales deals from within a unified platform. Agents can collect clients' feedback, trigger targeted pop-ups, and utilize templates to create email lists and insert leads into various systems including Mailchimp, Constant Contact, and Campaign Monitor.

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VeriShow

5.0
(5)

Video Chat, Cobrowsing, Screen sharing, Certified signature

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Free textual chat

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ClickDesk

3.7
(18)

Live chat for customer support

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ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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Interakt

5.0
(4)

Supercharged Customer Engagement and Support platform.

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Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications

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nixi1

5.0
(4)

Chat management tool for contact centers & travel agencies

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nixi1 is a chat management software designed to help contact centers, travel agencies, and small businesses handle customer interactions from various channels including WhatsApp, SMS, Telegram, and Facebook Messenger on a centralized platform.

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Inbenta

4.6
(5)

AI-powered Customer Interaction Management Platform

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Inbenta's Customer Interaction Management Platform uses a patented Symbolic AI technology to automate customers inquiries in self-service and help support agents to be effortlessly more productive.

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