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Live Chat Software - Page 3

Live chat software helps businesses communicate with their customers in real time. Businesses can address customer queries promptly and even send proactive chats to customers to keep them engaged with the brand.

179 software options

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Freshdesk

4.5
(2,3k)

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

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Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation

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Landbot

4.5
(52)

Cloud-based conversational website interface builder

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Landbot.io is a cloud-based platform designed to help small to medium businesses build conversational websites to help improve the customer experience & lead generation. Landbot.io enables users to create chatbots using a conversational user interface & provide better engagement on landing pages

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Conversational Cloud

4.4
(39)

AI-Powered Chatbots, Messaging & Live Chat for Businesses

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LivePerson’s Conversational Cloud enables businesses to manage live chat and messaging conversations at scale, from their website and mobile apps to the world’s most popular messaging channels like SMS, Facebook Messenger, Instagram, WhatsApp, Apple Business Chat, and beyond.

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Wix Answers

4.6
(21)

The only platform with all support channels in one place.

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Wix Answers live chat allows you to give customers real-time support. Create and place chat widgets to provide spot-on, in-product proactive support. Agents will have all the advantages of the Ticketing System: help articles, saved replies and detailed customer information all in one place.

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Trengo

4.7
(18)

Collaborative inbox for all communication channels.

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Trengo is a collaboration platform that provides businesses with a shared inbox to manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice calls.

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Target First

4.2
(10)

One complete customer relationship solution

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Engage your customers 24/7 with Target First ! Our customer relationship platform offers several options to keep in touch with the best part of the audience on your website :
- Live chat
- Call Back
- Chatbot
- Messaging
- Email
- Meeting

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Atom

4.7
(6)

Artificial Intelligence (AI)-based conversational platform

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Atom help businesses streamline communication with clients using AI technology. organizations can view, organize, and respond to client messages related to shopping or customer service across a variety of applications like Telegram, WhatsApp, Instagram, Messenger, and more on a centralized portal.

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Mindsay

5.0
(3)

Platform that makes customer interactions simple & efficient

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Mindsay is a leading Conversational AI and Customer Experience Automation platform.

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Clickatell

5.0
(2)

Clickatell powers chat commerce.

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Clickatell’s Chat Commerce Platform supports the creation and development of customer relationships in chat-based messaging, engagement, and payment solutions. Our global customers easily manage millions of monthly conversations and transactions, all through chat. Clickatell is powering the digital commerce transformation.

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ReviewPro for Restaurants

3.5
(4)

Reputation management software for handling guest reviews

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Deliver remarkable guest experiences by leveraging an AI-driven chatbot and automation tools, across multiple messaging services (WhatsApp, WeChat, SMS and more).

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Userlike

4.6
(634)

Live chat and customer messaging for businesses of all sizes

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Userlike is a live chat solution for website and messaging support. Chat with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

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Intercom

4.5
(765)

The #1-rated Business Messenger for customer relationships.

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Engage with customers and leads quickly and personally with live chat on your website and in your app

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Olark

4.6
(456)

Happier customers live chat with Olark

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Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” We let you be yourself and talk directly with customers on your website right now. We believe the more human you are, the more you’ll make customers happy.

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Pure Chat

4.6
(312)

Live chat software for SMBs

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Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization

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Tidio

4.8
(202)

Communicator for businesses. live chat, messenger and email

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Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

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tawk.to

4.6
(238)

Live chat support & messaging solution

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tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.

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Drift

4.5
(154)

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Whistle Messaging

4.8
(90)

No. 1 Guest Messaging Platform for Hospitality

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Whistle is a cloud-based guest messaging software designed to help businesses in the hospitality industry communicate with customers, manage tasks, automate workflows, and more on a unified platform. Administrators can send documents to clients and collect electronic signatures.

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SnapEngage

4.6
(108)

Live Chat Software for Sales and Support Teams

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SnapEngage allows you to chat with your website visitors - no installation required! SnapEngage live chat software has advanced features for both sales and support teams, including SMS-to-Chat, Call-Me, sneak peek, Design Studio, integrations with CRM's and help desks, and more. Increase customer engagement and convert more leads with SnapEngage.

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UJET

4.5
(112)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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Nextiva

4.2
(180)

Simplifying Business Communication

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.

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Rocket.Chat

4.3
(116)

The Leading Enterprise Communication Hub

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Bring messages, video calls, file sharing and all team communication into one place and boost your business efficiency. Empower your team to work quicker with real-time text messages. Control permissions, audit previous messages and never miss information again with the saved chat history.

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Re:amaze

4.8
(50)

Support, engage, and convert customers on a single platform.

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Chat with online customers in real time. Set office hours. Create targeted proactive engagement messages. Great for support, sales, and marketing teams.

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Lucky Orange

4.6
(65)

All-in-one conversion optimization suite for website owners

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Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

Read more about Lucky Orange