RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools
Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations.
Kenect is a cloud-based reputation management software, which helps businesses engage with customers, generate online reviews, and capture payments through text messages. It enables employees to send text messages to customers via an inbox and route them to teams across various locations or departments.
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more
Bring messages, video calls, file sharing and all team communication into one place and boost your business efficiency. Empower your team to work quicker with real-time text messages. Control permissions, audit previous messages and never miss information again with the saved chat history.
G12 Communications designs purpose-built business calling solutions to accelerate any company's Path to Teams. We simplify business calling through Connect to Teams, Direct Routing, SIP Trunking, Cloud PBX, and more for any business looking to streamline the way they connect and collaborate.
Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.
More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication.
Zoho Cliq is a team communication & collaboration solution from Zoho with team & private channels, video conferencing, file sharing, searchable chat histories & more
Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android.
Consolto is a customer communication platform designed to help businesses boost client interactions by embedding a plugin across websites. It enables organizations to streamline video conferencing, interaction tracking, contact management, and file sharing operations via a unified platform.
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.
Brosix is a cloud-based solution designed to help businesses manage and streamline team communication using various secure communication channels. Users can send and receive files, hold group and private chat, send broadcast messages and screenshots, and much more all in a secure private network.
One Chat is a MAC-based messaging application designed to help Mac users communicate across multiple social accounts including WhatsApp, Slack, Instagram, Facebook Messenger, Google Hangout, Skype, and LinkedIn via a unified platform. Administrators can define the time and date for messages in advance and send communications to specific individuals using different messaging services.
Chat with online customers in real time. Set office hours. Create targeted proactive engagement messages. Great for support, sales, and marketing teams.
ManyChat is a conversational AI platform designed to help businesses in the eCommerce sector automate conversations across text messages, Facebook Messenger, and Instagram. Administrators can share discount coupons, booking confirmations, promotional messages, and more with customers via email and text messages.
ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors
Ideta is a cloud-based conversational artificial intelligence (AI) platform that helps enterprises build AI chatbots, on order to enhance user engagement with the brand. It lets developers create multiple test scenarios or conversations to preview bot performance before deployment.
An omnichannel platform that can be used to build conversations with your customers for the purposes of Lead Generation, Customer Support, Surveys, Enquiries, Appointments, Feedback, Suggestions and more.
Combine AI technology and a human touch to deliver seamless customer support. Thanks to ChatBot your customers can self-serve, solve common problems, and connect with human agents when required.
Zenvia Bots is a Portuguese-language intelligent tool for the Brazillian market that can establish automation flows in a few clicks. With this solution, a company can serve its customers from multiple conversation channels, such as chat, WhatsApp, SMS, email, and Facebook Messenger, among others.