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Broadly logo

Broadly

4.8
(333)

Online review & reputation management for small businesses

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Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

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Olark logo

Olark

4.5
(468)

Happier customers live chat with Olark

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Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” We let you be yourself and talk directly with customers on your website right now. We believe the more human you are, the more you’ll make customers happy.

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Smartsupp logo

Smartsupp

4.7
(340)

Smartsupp–Live Chat, Chatbots, and Video Recordings

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Smartsupp live chat connects you with your visitors. Automate FAQ replies via chatbot to save time and resolve customer inquiries fast, access visitor data and metrics to understand your target audience and customer needs, and take advantage of multichannel communication all on a single dashboard.

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Bitrix24 logo

Bitrix24

4.2
(768)

100% free CRM, collaboration, and communication tool suite

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100% FREE live chat and contact center software used by over 12 million companies. Also comes with free CRM and email marketing.

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Pure Chat logo

Pure Chat

4.6
(333)

Live chat software for SMBs

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Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization

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tawk.to logo

tawk.to

4.6
(317)

Live chat support & messaging solution

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tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.

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Podium logo

Podium

4.3
(474)

Review management, reputation software, webchat, payments

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Podium Webchat makes it easy for customers to text your business and changes the relationship to their phones. Live chat no longer means tied to a computer. Webchat works on any website and has immediate impact on your bottom line.

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HelpCrunch logo

HelpCrunch

4.8
(178)

Customer Communication tool for support, marketing & sales

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All your customer communication - in one place.
Close more deals in real time
and provide faster customer support.

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Front logo

Front

4.5
(253)

How 8,000+ companies streamline customer communication.

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Front is a customer operations platform with live chat capabilities that enables support, sales, and account management teams to deliver exceptional service at scale. Front Chat brings your focus where it should be — on your customers.

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Help Scout logo

Help Scout

4.6
(203)

Deliver world-class support from one easy-to-use platform.

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Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible.

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Lucky Orange logo

Lucky Orange

4.7
(171)

All-in-one conversion optimization suite for website owners

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Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

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Gladly logo

Gladly

4.8
(121)

Gladly is a Cloud-based customer service platform

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Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface

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LogMeIn Rescue logo

LogMeIn Rescue

4.6
(158)

Remote support for helpdesks, call centers and organizations

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GoTo Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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Whistle Messaging logo

Whistle Messaging

4.7
(129)

No. 1 Guest Messaging Platform for Hospitality

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Whistle is a cloud-based guest messaging software designed to help businesses in the hospitality industry communicate with customers, manage tasks, automate workflows, and more on a unified platform. Administrators can send documents to clients and collect electronic signatures.

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GoTo Resolve logo

GoTo Resolve

4.5
(195)

All-in-one IT support

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Designed with today's SMBs in mind, GoTo Resolve is an all-in-one IT support software built to help IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster.

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Drift logo

Drift

4.5
(181)

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Avochato logo

Avochato

4.7
(131)

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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Zenvia Conversion logo

Zenvia Conversion

4.1
(356)

Conversational marketing platform for eCommerce businesses

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Zenvia Conversion (formerly Sirena) is a conversational marketing platform designed to help businesses in the eCommerce, retail, automotive, education, and other sectors manage customer communications across multiple channels using a shared inbox. Administrators can integrate the system with WhatsApp, Facebook Messenger, and Instagram to connect with prospects on a unified interface.

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Genesys Cloud CX logo

Genesys Cloud CX

4.4
(195)

Software for faster, smarter, personal experiences

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Tiledesk logo

Tiledesk

4.5
(146)

Conversational Automation Made Easy

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Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.

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Hiver logo

Hiver

4.7
(117)

Hiver: World's First Gmail-based Customer Service Helpdesk

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Hiver elevates live chat, integrating it with Gmail for real-time support. Use Hiver's widget for instant responses on your site. It's more than chat: benefit from agent-assignment, templates, and team collaboration. Prevent overlaps with collision alerts, and grab leads via 'Email Capture'.

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Comm100 Live Chat logo

Comm100 Live Chat

4.7
(106)

Deliver the support your customers expect

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Comm100 Live Chat powers real-time, personalized customer engagements when visitors need it most. Via website and mobile app, agents engage more effectively with a choice of powerful tools including co-browsing, auto-translation, routing, and audio and video chat.

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Gorgias logo

Gorgias

4.7
(104)

Help desk and customer service solution

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The highest-rated live chat specifically DESIGNED FOR SHOPIFY (fully integrates with Magento & BigCommerce too). Gorgias isn't just chat; Edit/refund orders, apply loyalty points, manage subscriptions & more, all in one place. Turn your visitors into customers by cutting support time by 43%.

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Chekkit logo

Chekkit

4.8
(82)

Text messaging and reputation management platform

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Chekkit is a text messaging platform designed to help businesses collect reviews, accept payments, communicate with customers via web chat, video calls, or other channels, and manage conversations on a unified platform. Supervisors can track competitors and Google search results.

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Kenect logo

Kenect

4.8
(86)

Cloud-based reputation management software

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Kenect is a cloud-based reputation management software, which helps businesses engage with customers, generate online reviews, and capture payments through text messages. It enables employees to send text messages to customers via an inbox and route them to teams across various locations or departments.

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